Date Posted: 4/25/2024 7:11:11 PM
City, State: Detroit, MI
Job Type: Full Time
Salary (USD): $25 - $32
Description
Position Details:
• Title: Field Technical Trainer Applications Specialist
• Location: Detroit, MI or within 1 hour of a major airport in Michigan
• Compensation: $25-32/hr + OT + Per diem($59/day) and EOY Bonus
• Benefits: Health/Dental/Vision insurance, PTO.
• Shift/Travel: Travel up to 100% of the time based on customer training requirements. Travel and training generally conducted Monday – Friday.
Position Description:
As a Field Technical Trainer Applications Specialist, you will conduct internal and/or external training courses for both customers, or Company personnel, and provides direct support to the Laser Applications Support team.
• Conducts training courses for both customers and Company personnel on the operation and maintenance of laser systems; the use of the entire Company Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
• Assists in the development and improvement of training programs, including outlines, guides, procedures, and other resources.
• Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations.
• Helps develop documentation for distribution to customer and Company personnel to improve their understanding and proper use of Company products.
• Supports customers by providing technical counsel and solutions to specific technical issues/Service Tickets.
• Understands technical issues to the point of being able to make recommendations and/or refer the matter to a subject expert.
• Maintains a positive rapport and business relationship with customers by providing outstanding customer service
Requirements:
• 4+ years of military training in any technical background and either Instructor qualified or seasoned in providing structured classes to personnel.
• Ability to convey material to large audiences in a seamless, coherent manner.
Job Posting
