Find Jobs for Veterans in Hillsboro, Oregon

Job Description

Position Details:
• Title: Software Support Engineer
• Locations:
o Albuquerque, NM
o Chandler, AZ
o Hillsboro, OR
• Travel/Schedule:
o This is typically a standard Mon-Fri dayshift opportunity.
o You may be asked to travel to other EV Group support sites on occasion.
• Compensation: Target base rate ~$36/hr - $41/hr
o Bonuses/Additional Compensation: Overtime is paid at 1.5X after 40 hours; relocation assistance available.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Incentive Savings Plan (ISP) / 401k, tuition assistance opportunities, paid time off, etc.
Position Description: The Regional Software Support Engineer will be primarily responsible to provide software specific support to the regional customer support team in North America. The position will also function as hotline support and onsite support during an equipment escalation if required within North America. You will also contribute to a team responsible for the installation of high volume precision equipment as well as provide software updates, upgrade/retrofits for all eligible company equipment. This is a non-exempt position with high accountability for corporate image, integrity and results, which at times may mean extraordinary effort and working timeframes. Some specific responsibilities include:

• Provide start-up software support at customer installations, either onsite or remote.
• Planning and execution of assigned software specific tasks.
• Execute independent testing and qualification of company equipment software.
• Prepare, report and communicate software specific topics to customer (risk analysis, change documentation, function test protocols).
• Recommend appropriate action and maintain ongoing awareness of existing and potential situations. Handles equipment and customer situations while informing Management of developments on a timely basis.
• Responsible for organizing, tracking and filing all software revisions (for all relevant equipment types) for North America as required by HQ.
• Participate and/or lead failure analysis with HQ R&D departments.
• Provide support to regional technical support team in all software specific matters, including log-file analysis and information acquisition.
• Maintenance of all software products on customer equipment (patches, backups, version updates).
• Perform data and performance analysis of the installed base at key customers. Support the technical support hotline during normal working hours. Ensure technical support issue tracking system is fully adhered to.
• Visit customer and affiliates to review customer issues and provide required technical support and recommendations.

This is not a Software Development or Code Debugging role. Good skill sets / experience to possess in order to be successful in this role include: excellent knowledge of technical software applications; experience troubleshooting using log analysis / data analysis; exposure to factory automation / SEMI standard; good understanding of network troubleshooting; ability to perform root cause analysis and make appropriate recommendations; knowledge in C#, .NET. An experienced FSE or Technician from the semiconductor (or similar) industry with good software / PC / Electrical skills could be a great fit for this position. You cannot have been a Blue Badged Intel employee at any of their facilities within the past six months to be considered for this role.

Job Description

Position Details:
Title: Applications Engineer
Location: Hillsboro, OR
Shift: Day shift, typically M – F
Compensation: $130K-$150k base depending on experience and qualifications plus annualized bonus.
Benefits: Medical, dental, vision and 401K (see website for more information)
Travel: Primarily local to client site but may require domestic/international travel as needed for training

The US branch of this company was founded in 2021 and is fully committed to providing the best service and application support to our valued US customers at the leading edge of the semiconductor industry. Within this role, you can expect to apply your technical focus on Electron beam lithography tools.

Responsibilities:
• After an intensive training period of several months, you will work with our high-tech multi-beam technology at the most advanced companies in the semiconductor industry.
• You provide 1st level application support by operating an advanced nano-lithography machine, monitoring the performance, and analyzing data in order to offer solutions - both independently and as well as in the team.
• You document results of regular checks, processes and problem cases and form an important communication interface to the second level support.
• You visit other sites in the US to exchange knowledge, support the team or perform trainings.
Qualifications:
• Industry experienced applicant (high voltage, high vacuum, complex electronics). y
• Technical degree (e.g. physics, chemistry, electrical engineering, materials science) and are interested in
continuous development.
• You are able to communicate clearly and professionally in English, both verbally and in writing. You can convey complex technical content clearly and competently.
• You like to face challenges and make full use of your analytical skills, your technical knowledge and your interpersonal skills.
• You are tech-savvy, organized, assertive and a likeable team member.
• You are resilient, can deal with stress and quick decisions and are willing to work flexibly.
• Willingness to Travel to Austria or other countries for training up to 2 months / year
• You are committing to support the team in challenging situations.
• Python, Office solutions and Linux experience is beneficial.

Job Description

Position Details:
• Title: On-site Field Service Engineer
• Locations:
o Hillsboro, OR
o Albuquerque, NM
• Travel/Schedule:
o Albuquerque:
12-hr Night shift: 7p – 7a on a 4-on, 3-off, 3-on, 4-off schedule (x3 opening).
12-hr Day shift: 7a – 7p on a 4-on, 3-off, 3-on, 4-off schedule (x8 openings).
o Hillsboro:
12-hr Night shift: 7p – 7a on a 4-on, 3-off, 3-on, 4-off schedule (x3 openings).
12-hr Day shift: 7a – 7p on a 4-on, 3-off, 3-on, 4-off schedule (x15 openings).
• Compensation: Target base rate $35/hr - $36/hr
o Bonuses/Additional Compensation: Overtime is paid at 1.5X after 40 hours; 15% shift premium for night shift; relocation assistance available.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Incentive Savings Plan (ISP) / 401k, tuition assistance opportunities, paid time off, etc.

Position Description: In this role you will be responsible for the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment. You will be trained to become an independent “product expert” on selected company product lines. You will be responsible for implementing detailed, complex customer installation plans for both reliability and process and qualification. You will also need to train customer personnel on advanced equipment operation, maintenance procedures and process related operations. You will provide onsite technical support for development and implementation of equipment and process applications. Some specific responsibilities include:

• Complete on-site equipment installations or complex retrofits on equipment
• Provide professional and courteous service to customers with a primary goal of complete customer satisfaction.
• Assist customers and other personnel in identifying and repairing equipment related process problems.
• Assist with performing onsite preventative maintenance, cleaning equipment as required and verify the operational quality of equipment.
• Assist with performing start-up, warranty, paid service and service contract activities. Assist with performing hardware set-up on specified systems within established time frames.
• Troubleshoot and correct process variations on systems. Diagnose sources of hardware or process problems on equipment, facilities or wafers.
• Participate in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.
• This position may require the use of company hired vehicles on company business. You must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges
In order to be successful in this role, you should have experience with and a significant working knowledge of Electronics / Avionics and electrical systems. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC and greater). You cannot have been an Intel employee at any of their facilities within the past six months to be considered for this role.