Description

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Position Details:
Title: Test Supervisor
Location: Dallas, TX
Shift: Monday – Friday normal day hours; otherwise as needed/required
Compensation: $70K-$80K
Benefits: An overview of the company’s outstanding total benefits program will be provided to selected candidates.
Travel: None

Position Description: The Test Supervisor directs, coordinates, and prioritizes production test activities for products, including test strategy and procedures, test equipment and the leadership test technicians. In this role you will mentor and develop the skills of the production test department to effectively and efficiently test and debug high voltage, high-power, top-level assemblies along with associated sub-assemblies and components, providing training as needed. It will be important to use your experience in testing and troubleshooting both analog and digital circuits. Company’s products range from 2KVA to 200KVA AC and DC power and frequency converters as well as a limited amount of small RF systems. You will also work with management and engineering personnel to establish and ensure product performance and reliability according to established criteria and standards and provide feedback to Design Engineering regarding appropriate test strategies, issues and/or anomalies discovered during production test and recommend changes to the system to support the overall cost and performance expectations of the systems being tested. Key responsibilities include:
• Lead and support test technicians, conducting performance reviews & recommending improvements.
• Schedule and assign technicians to ensure fulfillment and to meet business/customer demands.
• Track and fulfill production testing job orders and work with various departments for product testing.
• Assist in testing activities, troubleshooting, training, and demonstrating a “hands-on” approach.
• Mange fiscal requirements for production testing, capital equipment, and staffing needs.
• Support field service and product engineering design, development, and validation of new products.
• Promote and ensure compliance with all safety requirements, standards, and policies.

Requirements: This is a great opportunity for a transitioning or former military Electronics Chief or equivalent candidates. Candidates must have an electrical/electronics degree from an accredited university, technical institute or equivalent military training and have at least 3+ years of supervisory/leadership experience and 5+ years of recent experience in digital/analog maintenance disciplines, including experience working with higher power, 3-phase voltage systems. Any power distribution systems experience is a plus! Candidates must have strong troubleshooting of electronics equipment and systems to the component level, including ability to read and interpret schematics and wire lists, test procedures and data sheets and be proficient with standard test equipment such as multimeters, oscilloscopes, meters, testers, imagers, etc., along with good working knowledge of Windows.

Description

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Position Details:
• Title: Field Technical Trainer Applications Specialist
• Location: Northeast Indiana
• Compensation: $25-32/hr + OT + Per diem($59/day) and EOY Bonus
• Benefits: Health/Dental/Vision insurance, PTO.
• Shift/Travel: Travel up to 100% of the time based on customer training requirements. Travel and training generally conducted Monday – Friday.

Position Description:
As a Field Technical Trainer Applications Specialist, you will conduct internal and/or external training courses for both customers, or Company personnel, and provides direct support to the Laser Applications Support team.
• Conducts training courses for both customers and Company personnel on the operation and maintenance of laser systems; the use of the entire Company Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
• Assists in the development and improvement of training programs, including outlines, guides, procedures, and other resources.
• Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations.
• Helps develop documentation for distribution to customer and Company personnel to improve their understanding and proper use of Company products.
• Supports customers by providing technical counsel and solutions to specific technical issues/Service Tickets.
• Understands technical issues to the point of being able to make recommendations and/or refer the matter to a subject expert.
• Maintains a positive rapport and business relationship with customers by providing outstanding customer service

Requirements:
• 4+ years of military training in any technical background and either Instructor qualified or seasoned in providing structured classes to personnel.
• Ability to convey material to large audiences in a seamless, coherent manner.

Description

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Position Details: Field Service Tech
• Location: Bellingham WA/Seattle WA (30-45 minutes of each in the direction)
• Shift: M-F-8 hours shifts, 5 days a week pending active outages/projects
• Travel: covers a plant in Elma, WA- Must travel to site in Elma 1-2 times every 2 weeks.
• Compensation: $80k - $87k + Overtime pay on top of salary- When on call over the weekend you'll be paid out $75 per day (up to $7,800 per year), plus a minimum of 4 hours of O/T at 1.5X your hourly rate for any service call. Company pickup truck provided that may be used for daily commuting (~$14k yearly value according to AAA). Timecard Pay Clock begins when you leave your house and ends when you arrive home (daily).
• Benefits: Comprehensive health, dental, vision, and so much more
• Vaccine Requirement: None
Position Description:
The On-Site Air Separation Field Service Technician is responsible for the safe, reliable, and efficient operation of the Seattle, WA and Elma, WA plants. The plant is located on a customer location. The technician must be able to produce results with minimal supervision and has primary responsibility for their assigned plants. The technician is supported through managerial supervision, lead technicians, engineers, sales, and other technical support. The technician will travel to support locations outside the assigned area and may be asked to assist in training and development. The technician makes decisions which require coordination of interrelated tasks. The employee develops conceptual solutions to moderately difficult, non-routine issues/problems and provides guidance on planning and technical leadership of projects.
Responsibilities:
• Maintain safety, quality, and compliance activities at each assigned plant location
• Perform routine maintenance and calibrations on a variety of industrial plant equipment
• Troubleshoot and diagnose plant issues
• Manage site operations with minimal supervision to meet product specifications er production efficiency
• Coordinate contractors and resources, both internal and external to Company, to support plant maintenance and audits
• Review and interpret process er instrumentation diagrams and schematic wiring diagrams
• Complete self-guided training assignments er activities to advance comprehension of the position's responsibilities
• Manage procurement, purchasing and billing for the plant
• Maintain a safe, clean, and organized facility
• Drive a service truck up to 2 or 3 hours per day and up to 8 hours on occasion
• Occasionally assist or direct the training and development of new employees
SKILLS and ABILITIES:
• Safety awareness and procedures
• Safe driving
• Troubleshooting and diagnostics
• Maintenance and repairs
• Process understanding, process control schematic interpretation
• Computers, Microsoft applications, process control computer systems (HMI), maintenance and compliance documentation
• Communications, both verbal and written
• Quality controls, analyzers
• Organization and time management
• Procurement processes

Experience:
2-5 years of Operations experience highly desirable in many of the following fields:

• High school diploma required; Associate degree in technical field preferred
• Experience in air separation plant technology, compressors, pumps, and/or process/manufacturing operations is preferred
• Mechanical &/or electrical troubleshooting aptitude required
• Background in instrumentation, including the ability to measure, control, and analyze variables using specialized mechanical or electronic devices
• Must be on call during weekdays and for weekends (weekends are paid); coverage rotates among area personnel
• Must occasionally travel for training and operations support activities
• Must be able to push, pull, move and/or lift a minimum of 75 pounds

Description

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Position Details:
Title: Electronics Test Technician
Location: Dallas, TX
Shift: 1st shift Monday – Friday 7:00am – 3:30pm
Compensation: $25/hr. commensurate with experience + possible overtime
Benefits: An overview of the company’s outstanding total benefits program will be provided to selected candidates.
Travel: None

Position Description: The Electronics Test Technician performs production testing of high voltage, high power switching power supplies and associated subassemblies. Key responsibilities include:
• Perform tests & record data on completed units & sub-assemblies according to test procedures.
• Ensure malfunctioning unit operation is documented and reported.
• Conduct board and component level troubleshooting using diagrams and schematics.
• Download software programs into components and assemblies using Windows based programs.
• Stamp, log, and document all assemblies submitted for testing.
• Assist Engineering in the design and construction of test fixtures and the associated procedures.
• Isolate production problems from engineering problems.

Requirements: Candidates must have 3 years of recent digital/analog experience with an electronics degree from an accredited technical institute or equivalent military training.
• Read and interpret schematics and wire lists, test procedures and data sheets.
• Fully proficient with all standard test equipment - multimeters, oscilloscopes, meters, testers, imagers.
• Good troubleshooting & problem-solving with working knowledge of Windows.
• Documented US Citizenship or Legal Permanent Resident status.

Description

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Position Details:
• Title: Field Service Rep
• Locations:
o Houston, TX
o Boston, MA
• Travel/Schedule: Primarily local (minimal overnights per week); you generally will cover customers in your assigned area with occasional travel outside of the territory.
• Compensation: Target Base Salary ~$66K - 80K
o Bonuses/Additional Compensation: Overtime + Per Diem + mileage / gas reimbursement
o Benefits: Company offers an industry-standard corporate benefits package to include Medical / Dental / Vision, company matched RRSP/DPSP, a generous paid time off (PTO) program, Life Insurance, Flexible Work Schedule, a profit sharing-program and opportunity for personal and professional growth.

Position Description: Company provides top of the line, full and partial automation solutions for both direct mail and retail pharmacies. The OptiFill and RIVA service groups provide support and expertise to the customers on Company equipment and product lines. Service Representative(s) will be primarily responsible for providing Level 2 technical support to customers and third-party Level 1 support vendors, along with managing and maintaining the relationship with the customers on behalf of Company. You will specifically:
• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the Company system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening.

In order to be successful in this role, you should have at least 5 years’ experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems. A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc). Experience and knowledge of troubleshooting robotics and/or automated systems is ideal. And you must be service-minded and customer-focused.

Description

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Position Details:
• Title: Field Service Rep
• Locations:
o Houston, TX
o Boston, MA
• Travel/Schedule: Primarily local (minimal overnights per week); you generally will cover customers in your assigned area with occasional travel outside of the territory.
• Compensation: Target Base Salary ~$66K - 80K
o Bonuses/Additional Compensation: Overtime + Per Diem + mileage / gas reimbursement
o Benefits: Company offers an industry-standard corporate benefits package to include Medical / Dental / Vision, company matched RRSP/DPSP, a generous paid time off (PTO) program, Life Insurance, Flexible Work Schedule, a profit sharing-program and opportunity for personal and professional growth.

Position Description: Company provides top of the line, full and partial automation solutions for both direct mail and retail pharmacies. The OptiFill and RIVA service groups provide support and expertise to the customers on Company equipment and product lines. Service Representative(s) will be primarily responsible for providing Level 2 technical support to customers and third-party Level 1 support vendors, along with managing and maintaining the relationship with the customers on behalf of Company. You will specifically:
• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the Company system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening.

In order to be successful in this role, you should have at least 5 years’ experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems. A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc). Experience and knowledge of troubleshooting robotics and/or automated systems is ideal. And you must be service-minded and customer-focused.

Description

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Position Details:
• Title: Field Technical Trainer Applications Specialist
• Location: Detroit, MI or within 1 hour of a major airport in Michigan
• Compensation: $25-32/hr + OT + Per diem($59/day) and EOY Bonus
• Benefits: Health/Dental/Vision insurance, PTO.
• Shift/Travel: Travel up to 100% of the time based on customer training requirements. Travel and training generally conducted Monday – Friday.

Position Description:
As a Field Technical Trainer Applications Specialist, you will conduct internal and/or external training courses for both customers, or Company personnel, and provides direct support to the Laser Applications Support team.
• Conducts training courses for both customers and Company personnel on the operation and maintenance of laser systems; the use of the entire Company Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
• Assists in the development and improvement of training programs, including outlines, guides, procedures, and other resources.
• Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations.
• Helps develop documentation for distribution to customer and Company personnel to improve their understanding and proper use of Company products.
• Supports customers by providing technical counsel and solutions to specific technical issues/Service Tickets.
• Understands technical issues to the point of being able to make recommendations and/or refer the matter to a subject expert.
• Maintains a positive rapport and business relationship with customers by providing outstanding customer service

Requirements:
• 4+ years of military training in any technical background and either Instructor qualified or seasoned in providing structured classes to personnel.
• Ability to convey material to large audiences in a seamless, coherent manner.

Description

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Position Details:
Title: Diesel Service Technician
Location: Various locations throughout the Southeast, Mid-Atlantic, and Northeast U.S.
Shift: Primarily Monday – Friday normal daytime hours; otherwise as needed/required for emergency service.
Compensation: $25-$32/hr. starting base rate based on skills and experience + O/T + monthly incentives + cumulative pay raises and incentives for progression through professional development skill grades & certifications. 1st Year W2 $60K-$75K+, then on up from there to $100K+!
Benefits: A comprehensive summary of benefits will be provided to all selected candidates.
Travel: None. Some work in the field for mobile service technicians in/around the service center location.

Position Description: As the heart of the company, the Diesel Service Technician safely performs service, routine and emergency maintenance, installation, and repair at the Service Center with world-class customer service. In this role you will be responsible for fixing trucks and commercial vehicles, systems, and equipment, and making repair recommendations to customers. You will work with other service technicians and associates to ensure all scheduled work is performed safely and to the customer's satisfaction. Key duties include:
• Service, repair, modify, diagnose, and reassemble, trucks, vehicles, and machinery for operation.
• Failure analysis, service, and repairs for customers.
• Troubleshoot and fix electrical and mechanical systems and equipment issues.
• Perform preventative maintenance – changing oil, checking batteries, lubrication, etc.
• Repair diesel trucks – engines, alignments, suspension, hydraulics, transmissions, operating systems.
• Inspect brake systems, steering mechanisms, wheel bearings, etc. for proper, safe, & optimal operation.
• Ensure all maintenance is performed with utmost safety and care according to highest standards.

Requirements: The company is hiring transitioning active-duty military and veteran candidates for this opportunity. Candidates must have good, safe troubleshooting skills and experience performing maintenance and repair on military systems, whether vehicles, mechanized armor, missile systems, aircraft, ships, or support equipment.

Description

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Position Details:
Title: Foreman Refrigeration Installation
Location: Virginia Beach, VA (6-hour radius for travel).
Shift: Day & Night shift. Hours varies. Must be flexible.
Compensation: $30/hr-$45/hr with OT; Per diem and 10% premium if they have to work nights or on travel. Sign on bonus up to $5,000. Relocation assistance available.
Benefits:
• Medical, Dental, Vision and Prescription coverage
• Paid vacation and holidays
• 401(K) match
• Life insurance, AD&D and long-term disability
• Tuition reimbursement
• Opportunities available nationwide
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
• Pet Insurance
• Legal Plan, and ID Theft Protection
Travel: 75% overnight travel. Some weekends travel

Position Description:
This position is responsible for leading, training, and mentoring the project crew, prioritizing and delegating responsibilities, communicating with the tradespeople on the job site, and tracking project schedules to ensure projects are completed efficiently, accurately, and on time.
• Serves as Lead Technical resource on assigned projects.
• Reports on job status and performance.
• Controls job costs.
• Develops and maintains productive relationships with peers, customers, GCs, and subcontractors.
• Ensures the use of PPE and the application of safe behavior, including vehicle safety, by all employees.
• Ensures compliance with Installation policies and procedures, including project tracking, safety, time and attendance, etc.
• May oversee 3rd party resources.
• Directs and oversees the work of other Apprentices and journeymen assigned to specific projects.

Requirements:
• High school diploma, GED, or completion of trade program or technical school.
• 5+ years of experience in commercial building construction or other related industry/trade.
• Experience working on refrigeration equipment in convenience stores or supermarkets is a must.
• Knowledge of construction principles and practices, including efficient use of labor hours.
• Ability to use good judgment in making work assignments.
• Ability to give clear instructions and guidance, as needed.
• Ability to maintain project labor hours within acceptable limits and request change orders as needed.
• Ability to ensure safe work practices and ensure compliance with Safety policies.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to work with minimal supervision.
• Track record of punctuality and dependability.
• Ability to use computer tools including E-Mail, Word, Project Planning Software (Projectmates), etc.
• Ability to manage time, delegate assignments and follow through to ensure good results.

Description

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Position Details:
Title: Early Career Field Service Technician
Location: Cary, NC
Shift: Day shift
Compensation: 60k-65k
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 70%
Vaccine Requirement: None

Position Description:
The company Early Career Program is designed to cultivate the next generation of field technicians through a comprehensive 24-month training initiative. This program includes both classroom training and practical, on-the-job experience with seasoned Field Service employees. Trainees are exposed to a broad range of Power Delivery applications such as installation, commissioning, maintenance, and retrofits, as well as advanced-level field service functions including power system studies, protective relays, project management, and data center startups. After successfully completing the program, participants are eligible to advance to the role of Associate Field Service Technician, equipped with the knowledge and experience required to excel in the field.
• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Trainees complete 12 months of classroom and hands-on training to acquire foundational skills.
• Participants engage with mentors to learn the necessary skills and objectives to become trusted advisors to customers.
• Trainees disassemble, inspect, reassemble, and test equipment at company factories to gain a thorough mechanical and electrical understanding of the products.
• Participants obtain company factory-based certifications for all legacy and active products to ensure proficiency in product handling and maintenance.
• Trainees learn how to write technical reports, order materials, secure quotations, and prepare job status reports, all of which are essential for delivering superior customer service.
• The final city-based location for each trainee is determined based on resource needs and individual skillsets towards the end of the program, taking into account any specific location preferences, although these cannot be guaranteed.

Requirements:
• High School diploma/GED with 4 years of related experience, or Associate’s degree with 2 years of experience, or Bachelor’s degree
• Ability and willingness to possess and maintain a valid passport and driver's license (or other US government ID cards, as needed)