Field Service Careers in the Medical Technology Industry

Orion has helped nearly 1,000 veterans land rewarding careers in Field Service roles within the Medical Technology industry.

Field Service Careers in the Medical Technology Industry

Veterans excel in Field Service positions due to the unmatched technical training and expertise as well as hands-on troubleshooting experience gained in the military. Here, you will find everything you need to know about starting a career in Field Service within the Medical Technology industry, including testimonials from your fellow veterans, a glimpse into the industry, benefits of working in a Field Service role and much more.

Listen to our podcast on Careers in Field Service for Veterans

While the type of work is dependent on the industry, in this episode we'll discuss what to expect if you are seeking a career as a Field Service Technician.

Field Service jobs are in high demand because of the variety of industries they serve. Field Service Technicians are responsible for the maintenance and repair of equipment, products and systems. This includes home-based equipment such as security systems, appliances and electronics, and larger commercial items like heavy equipment, factory machinery, computer networks and wind turbines.


Why Field Service in the Medical Technology Industry?

Medical Technology Field
The medical technology industry is a $156 billion industry. In 2017, the U.S. market made up about 40 percent of the global market. By 2023, it is expected to grow to $208 billion.

The medical technology field requires a very specific set of knowledge areas. The industry is made up of big companies such as Siemens, GE, Philips, etc., and also newer companies that are looking for skilled people with knowledge expertise.

Working in a Field Service role in the medical technology industry is interesting and fast-paced, with work that is rewarding, interesting, and challenging. Many people in Field Service roles in this industry note a satisfaction in a career that is meaningful.

A Field Service role in the medical technology industry also allows the ability to work independently, a flexible schedule, the ability to network and getting the opportunity to meet a variety of people, as well as getting paid to travel and gain travel miles or rewards for personal use. You may also even have the ability to be based out of your home due to the extensive travel that most Field Service positions entail.

Along with this, there are many benefits to a career in Field Service that expand further than standard health insurance and 401k companies may offer. Most companies will also provide you with a company car or car allowance along with a laptop, cell phone, internet, and an expense account or company credit card. While the benefits for Field Service opportunities vary from company to company, all offer a combination of the abovementioned perks that add to the overall compensation and benefits package.

Explore Companies

Check out some of the world's leading medical technology companies that hire military talent for Field service positions, many of which are Orion customers.

RECENT FIELD SERVICE CAREERS IN THE MEDICAL TECHNOLOGY INDUSTRY

Take a look at some of the most common position types for which our clients typically hire within the industry.

TESTIMONIALS FROM YOUR FELLOW VETERANS IN FIELD SERVICE CAREERS

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JOB LISTINGS

    Total: 9  |  Pages:
  • 1
Field Service Representative - Driver
Position ID: # EB-3118504199
Date Posted: 4/15/2025 5:20:50 PM
Location: Kent, WA
Industry: Medical
Salary: $21 - $24

Job Description

Position Details:

Title: Driver / Field Service Associate
Location: Kent, WA
Shift: Tuesday-Saturday / 2pm-10:30pm ... plus overnight and weekend on-call rotation with the San Bernardino Service Team.
Compensation: $21-24/hr... plus OT and variable compensation
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (1-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions


Position Description:

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our San Bernardino service center but will involve local driving to and from Inland Empire-area medical facilities using company vehicles.

Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to company quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• MUST HAVE a High School diploma or equivalent
• MUST HAVE a valid Driver's License and clean driving record
• Two(2) years’ experience within service or operations field
• Two(2) years’ experience in front-line customer-service
• Ability to lift up to 30lbs and push/pulling up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment



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Field Service Representative - Driver
Position ID: # EB-1756941935
Date Posted: 4/15/2025 5:18:05 PM
Location: Englewood, NJ
Industry: Medical
Salary: $21 - $24

Job Description

Position Details:

Title: Driver / Field Service Associate
Location: Englewood, NJ
Shift: Tuesday-Saturday / 2pm-10:30pm ... plus overnight and weekend on-call rotation with the San Bernardino Service Team.
Compensation: $21-24/hr... plus OT and variable compensation
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (1-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions


Position Description:

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our San Bernardino service center but will involve local driving to and from Inland Empire-area medical facilities using company vehicles.

Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to company quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• MUST HAVE a High School diploma or equivalent
• MUST HAVE a valid Driver's License and clean driving record
• Two(2) years’ experience within service or operations field
• Two(2) years’ experience in front-line customer-service
• Ability to lift up to 30lbs and push/pulling up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment



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Field Service Representative - Driver
Position ID: # EB-4131858459
Date Posted: 4/1/2025 3:15:19 PM
Location: San Bernadino, CA
Industry: Medical
Salary: $25 - $28

Job Description

Position Details:

Title: Driver / Field Service Associate
Location: San Bernadino, CA
Shift: Tuesday-Saturday / 2pm-10:30pm ... plus overnight and weekend on-call rotation with the San Bernardino Service Team.
Compensation: $25-28/hr... plus OT and variable compensation
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (1-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions


Position Description:

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our San Bernardino service center but will involve local driving to and from Inland Empire-area medical facilities using company vehicles.

Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to company quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• MUST HAVE a High School diploma or equivalent
• MUST HAVE a valid Driver's License and clean driving record
• Two(2) years’ experience within service or operations field
• Two(2) years’ experience in front-line customer-service
• Ability to lift up to 30lbs and push/pulling up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment



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Field Service Representative - Driver
Position ID: # EB-4731221455
Date Posted: 4/1/2025 3:11:06 PM
Location: Lincoln, NE
Industry: Medical
Salary: $20 - $22

Job Description

Position Details:

Title: Driver / Field Service Representative
Location: Lincoln, NE
Shift: Mon-Fri, 9am-6:30pm ... plus rotating overnight on-call coverage.
Compensation: $25-28/hr...plus OT and variable compensation
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (1-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions


Position Description:

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery, and pick up of medical equipment that is used on a rental basis by local hospitals and nursing homes. This position is based in our San Jose service center but will involve local driving to and from South Bay area medical facilities using company vehicles.

Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to compamy quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• MUST HAVE a High School diploma or equivalent
• MUST HAVE a valid Driver's License and clean driving record
• Two (2) years’ experience within service or operations field
• Two (2) years’ experience in front-line customer-service
• Ability to lift up to 30lbs and push/pulling up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate-controlled warehouse environment



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Field Service Technician
Position ID: # EB-5102470962
Date Posted: 4/1/2025 2:51:04 PM
Location: Utica, NY
Industry: Medical
Salary: $27 - $30

Job Description

Position Details:

Title: Field Service Technician
Location: Utica, NY
Shift: Day shift, M-F
Compensation: $27-30/hr (DOE) plus OT and Bonus
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (2–3-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions
Vaccine Requirement: Yes (religious/medical exemption)

Position Description:

The company is seeking a Field Service Technician to provide preventative maintenance and repair services on medical equipment on-site at hospitals in an assigned section of Upstate-NY.

This role will require applying a detailed understanding of electromechanical systems and the tools and processes required to complete the work. Daily focus will be on high-quality equipment service and on building customer relationships to drive growth opportunities.

The selected technician, working remotely, should reside in the Utica metro area to stay central to the hospital customers that require regular visits.

A company vehicle will be provided and all travel paid by the company.

Day-to-day functions:

• Maintain, repair, install, upgrade, and in-service at customer locations (medical facilities).
• Technical diagnosis and repair; cost estimates on customer-owned medical equipment.
• Assist the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc.)
• Grow Service Contracts revenue through sales of new service contracts/renewal of existing contracts.
• Complete and submit accurate reporting.
• Spare parts inventory management.
• Daily driving to customer locations (medical facilities); some overnight travel.

Qualifications:

• High School Diploma or GED required. (Associate’s Degree in an Electrical or Mechanical field preferred)
• Repair and maintenance experience with electromechanical equipment.
• Electrical and mechanical assembly.
• Training and/or certifications preferred.
• Sales experience preferred.
• Ability to read and understand mechanical and electrical schematics.
• Must possess and maintain a valid driver’s license.
• Lift up to 30 pounds and push/pull 75 pounds.
• Lift up to 30 pounds and push/pull 75 pounds.



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Field Service Engineer II
Position ID: # EB-1374333579
Date Posted: 3/24/2025 10:46:45 AM
Location: Multiple Locations, VA
Industry: Medical
Salary: $38 - $42

Job Description

Sakura Finetek America
Position Details:
Title: Field Service Engineer II
Location: VA/NY/NJ/DMV Area – must live within an hour of the airport
Shift: M – F / day shift
Compensation: $38 - $42+/hr DOEQ on a 40-hour work week with OT as needed
Benefits: With a young, dynamic, friendly and open culture, there is much attention for the development of staff and opportunities to grow, even internationally. The benefits are great including an attractive bonus plan, company car, phone and laptop.
Travel: Expect travel up to 75% within the southwest region and USA as needed. Air travel and hotel related expenses covered. Company vehicle and expense account provided.

Position Description:
Responsible for troubleshooting and repairing automated instruments and systems used in the practice of histology, cytology and hematology. Domestic and international travel for field service and some installations approximately 75% of the time. Conducts testing, evaluation, inspection, and training on Company products.

Technical Repair Activities
• Repairs company medical instruments to manufacturer's specifications. Before repair, decontaminates and cleans biohazards from medical instruments. Performs electrical safety tests on instruments.
• Provides technical advice to Field Service Technicians, BMET's and Customer/Product Support Department to troubleshoot and repair company instruments. The technical advice is related to electronic, electrical, mechanical, pneumatic, chemical, refrigeration and fluid hydraulics areas. This "Help Desk" guidance may be by phone, fax, computer, in writing or in person.
• Travels and performs field service repairs on company instruments to minimize customer downtime.
• Evaluates repair procedures and service manuals for future revisions.
• Performs quality inspection of medical instruments.

Training Activities
• Performs Training of Field Service Technicians, IRVs (Independent Repair Vendors), BMETs, company service Technicians and Engineers and other personnel as assigned by management, on how to: install, decontaminate, repair and test company instruments. Training may be at off-site locations.
• Participates in the development and revising of Instrumentation Service Manuals

Information Management & Reporting Activities
• Documents service reports and technical advice to comply with FDA requirements.
• Composes Service Bulletins for distribution to IRV’s, Distributors and other company entities.
• Coordinates product improvement and failures to Manufacturing and Product Development Departments.
• Conducts analysis of service failures from the field and compiles comprehensive reports.
• Plans, coordinates, and prepares technical reports as required.
• Attends and participates in group meetings, task force groups, etc., as needed.

Quality/Business Systems Activities
• Ensures standards for ISO 13485 certification are met.
• Recommends measures to improve instrument quality and performance.

Other Skills
• Ensures that all Service Department areas are in a safe, orderly, clean, and functional condition.
• Suggests improvement in departmental work processes and procedures.
• Attends technical meetings and seminars when requested by Manager.
• Maintains good communications both inside and outside of the Company.
• Performs special projects and other miscellaneous duties.



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Field Service Engineer
Position ID: # EB-1405743862
Date Posted: 3/13/2025 2:44:38 PM
Location: Nashville, TN
Industry: Medical
Salary: $29 - $29

Job Description

Position Details:
• Title: Field Service Engineer
• Location: Nashville, TN
• Shift: You will work from home and typically operate at clients’ sites during normal office hours, M-F, 8am-5pm. Understand you will often be travelling to/from client sites outside normal business hours, and this is where you accumulate most of your overtime hours.
• Compensation: W2: $90,000+ (base salary + OT & quarterly bonuses + additional travel bonuses)
• Benefits: Benefits start on day one: Medical, dental, vision, life insurance, short- & long-term disability, travel insurance, FSA, employee assistance program, matching 401k, 15 paid vacation days, laptop, wi-fi card, cell phone, new personal use company vehicle with all expenses paid or monthly car allowance.
• Travel: You can expect 2-3 nights of overnight travel per week. Occasional short-term travel to help other regions, trade shows, and company training events at their headquarters in Marlborough, MA.
Position Description:
As a Field Service Engineer you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit company products and services. Beyond customer service and support, you will be required to liaison between the company field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.
Essential Duties & Responsibilities:
• Provide optimum customer satisfaction on all company products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent the company at technical shows and exhibitions as required.
Qualifications:
Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
All applicants must have:
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.




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Field Service Engineer
Position ID: # EB-2056628780
Date Posted: 3/7/2025 3:10:43 PM
Location: San Jose, CA
Industry: Medical
Salary: $90,000 - $110,000

Job Description

Title: Field Service Engineer
Location: San Jose, CA
Shift or Travel: First Shift (M-F) / travel within the greater region with up to 3 overnights per week
Compensation: $90K - $110k base DOEQ plus 8% match on 401k, $7,500 annualized bonus
Benefits: Company Vehicle with Personal Use Allowance, Phone & Internet Reimbursement, 8% 401k Match (dollar for dollar!), Comprehensive Health Care Benefits, Company paid Life Insurance, Flexible Spending Account (FSA), Tuition Reimbursement

Position Description:
Builds and maintains relationships with customers to retain North American customer install base while performing thorough installations, repairs, preventative maintenance, and product enhancement activities on highly complex company instrumentation and systems. Responsible to meet Service Delivery Key Performance Indicators while maintaining costs and achieving service revenue targets.

Essential Functions:
• Provides customer support with on-site visits to perform and complete installations, cost effective repairs, preventative maintenance, and product enhancement service activities on company instruments and systems.
• Diagnoses, analyzes, troubleshoots, and fault isolates instrument symptoms and issues to determine failure and implement thorough corrective action.
• Delivers a high level of customer service to build and maintain customer relationships to ensure customer retention. Acts as company liaison with customers by demonstrating the highest level of professionalism, commitment, communication, and follow-up.
• Escalates and communicates unresolved technical issues.
• Advises customers regarding the proper orientation, maintenance and troubleshooting of company instruments and systems.
• Collaborate and communicate with all Commercial Operations colleagues such as the Sales and Applications roles, sharing customer situations, product information and lead generations.
• Promotes service contracts and follows-up on service contract renewal through customer relationships.
• Ensures compliance with all Quality, Regulatory, Service & Support policies, procedures, work instructions and records, ensuring all records are compliant, complete and accurate.
• Responsible for accurately documenting service activities performed in a customer service report in a timely manner.
• Responsible for the oversight and accuracy of assigned Service Inventory.

Secondary Functions:
• Follows company travel/expenditure and time reporting guidelines, timely submission of expense and time reporting.
• Performs other duties and responsibilities as assigned by the Area Service Manager.

Requirements:
• Valid driver's license
o No DUIs and no more than 1 traffic violation within the last 3 years
• Technical Associates degree (i.e., Electronics, Biomedical Engineering, Medical Technology), professional experience or military electronics experience required.
• Must have good organizational skills, the ability to multi-task, work under pressure and exercise good judgment.
• Ability to communicate effectively with customers, peers and management through oral and written presentations I reports.
• Must have good MS Office Skills (Word, Excel and PowerPoint) including the ability to manipulate data and build presentations.



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Field Service Technician
Position ID: # EB-6948234080
Date Posted: 1/29/2025 2:26:30 PM
Location: Dallas, TX
Industry: Medical
Salary: $80,000 - $85,000

Job Description

Position Details:

• Title: Field Service Technician
• Location: Northern region – Indiana to New England (Live near major airport) and Southern Region (Live in Raleigh, NC), and Dallas or Houston, TX area.
• Shift: Monday through Friday, occasional evening or weekend.
• Travel: 80 - 90% - Monday through Thursday
• Compensation: $80k to $85K (depending on experience and location) plus OT, car allowance($880/mo) and quarterly bonus
• Benefits: Includes excellent medical benefits package, to include major medical, vision and dental and employee only pays 10% of actual benefit costs. 401K with 100% company match up to 6%. Paid vacation- 3 weeks to start. Nine company holidays. Full expense reimbursement on all company related travel and expenses.

Position Description:

• Provide installation and service support to the pharmaceutical isolators at customer locations focusing on proper installation of equipment, preventative maintenance, calibration, and troubleshooting
• Interact with external customers and internal company Sales, Service, and technical support personnel
• Provide preventative maintenance and calibration services, requalification services on pharmaceutical isolators to include air flow analysis, HEPA filtration scanning, etc.
• Support company US sales team with technical resolutions
• Provide upgrade support for specialty service products, to include control conversions and Wireless Glove Testing qualification and validation
• Conduct basic client training on-site with regards to proper operation of devices post-assembly and post-maintenance

Requirements:

• Technical training in Electrical, Mechanical, Mechatronics through the military, and/or prior experience in cGMP or other heavily regulated industries, Bachelor’s degree preferred
• Professional experience in field service and general mechanics, preferably with a pharmaceutical or laboratory equipment background
• Understanding of PLCs and ability to read, interpret, and understand technical documentation, including but not limited to schematics, P&ID, wiring diagrams and work instructions
• Knowledge of basic electricity, electronics and instrumentation, calibration, and general mechanics
• Willingness and ability to travel domestically and internationally up to 90%, with some weekend travel. Travel may include a visit to company AG in Basel, Switzerland for multiple-week training and team exchange sessions
• Effective written and verbal communication skills, with a strong customer focus and ability to converse with external customers and internal company Sales, Service, and Technical support personnel
• Knowledge of technical expertise, cGMP Standards, OSHA requirements, FDA and EU guidance related to aseptic production, USP and EP standards desired
• Proficient with Microsoft Office Suite and IT products
• Fluent in English required, German language fluency a plus
• Must be able to lift up to 75 lbs.



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