Description

Engage and participate in the business, management, and technical direction of the Service Center.Work as part of management structure, providing general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progressand financial details.

• Responsible for the sales, profit, and quality of the area operation.
• Review and sign contracts consistent with Limits of Authority.
• Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business.
• Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track.
• Hold periodic regular management committee meetings to promote effective communication and review business progress.
• Work with staff to develop weekly invoicing and monthly Status Reports.
• Review and audit field jobs.
• Responsible for the general supervision, safety and technical training of Field Engineers and Technicians.
• Perform employee performance reviews and recommend appropriate salary changes.
• Coordinate technical training for field personnel and assist with career development.
• Review and recommend field technical procedures and procedure changes.
• Interview job applicants.
• Develop and review proposals, and review reports of field engineers.
• Supervisory Responsibilities
• 1+ Operations Supervisor and/or Supervising Engineer
• Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Action Oriented – Enjoys hard work; is action oriented and full of energy for the things that he/shesees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when theyarise.
• Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins andsuccesses; fosters open dialogue; lets people finish and be responsible for their work; letssubordinates present to senior management; acts as if real success is the success of the team.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal andexternal customers; gets first-hand customer information and uses it for improvements inproducts and services; talks and acts with customers in mind.
• Drive for Results – Can be counted on to exceed goals successfully; is constantly andconsistently one of the top performers; very bottom line oriented; steadfastly pushes self andothers for results.
• Directing Others– Is good at establishing clear directions; sets stretching objectives; distributesthe workload appropriately; lays out work in a well-planned and organized manner; maintainstwo-way dialogue with subordinates on work and results.
• Organizing – Can marshal resources (people, funding, material, support) to get things done; canorchestrate multiple activities at once to accomplish a goal; uses resources effectively andefficiently; arranges information and files in a useful manner.
• 
  

Must-Have Skills and Experience:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. The individual must be willing to relocate to any geography within theorganization's territory after gaining understanding of business processes to be able to manage a facilityon their own.
• Nice-to-Have Skills and Experience:
• Graduate Engineer BSEE and no experience. OR Graduate of applicable
• Electrical Technical School or Military equivalent
• Same or similar work experience in the Industrial Service Industry.
• Requires a high degree of communication, supervisory, organizational and good management skills.
• Communicate effectively, writing and verbally, with clients, peers, subordinates and management.
• Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment.
• Willing to do some overnight travel to cover field region and attend company meetings.
• Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Valid Driver's License.
• Communicate effectively, in writing and verbally, with clients and peers.
• Good judgment, dependable, supervises projects with technical expertise and good business management skills.
• Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment.
• Willing to work flexible hours, weekends, holidays, and night work.

Description

• Train for 12-14 weeks for the American Society of Mechanical Engineers (ASME)/National Board training/certification commissions.
• 120 hours of on-the-job training with another Inspector to complete training process.
• Perform new construction, repair, alteration and jurisdiction inspections of boilers and pressure vessels as required by the American Society of Mechanical Engineering Boiler and Pressure Vessel Code (ASME Code) Sections III, and National Board Code including referenced construction codes and standards of our clients.

Must-Have Skills, Experience, and Education:

• High school diploma and equivalent (Military) work experience, or a Bachelor's Degree in Mechanical or Electrical Engineering
• 3-5 years of boiler and/or high-pressure steam & water system maintenance/operation experience
• 4+ years of mechanical experience with Boilers and Pressure Vessels in a power plant-Nuke or conventional MM/BT, or an SRO and/or a Steam PPWO/EOOW 3+ years
• Navy Nuke EM or ET with a minimum of 3yrs qualified SRO experience
• Quality Assurance inspections of mechanical equipment, water, and steam systems
• Boiler and/or steam system maintenance and operation
• Inspections on mechanical, electrical, refrigeration, and air conditioning systems
• NBIC Boiler Inspector Qualification a plus
• Insurance inspection service experience involving risk-based inspections and analysis
• Computer skills: Microsoft Office and web-based applications, Lotus Notes
• Clean driving record and must be able to pass a background check.

Description

• Provide technical service support on existing installations, ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and integration with other systems related to building automation.
• Be well-versed in multiple controls systems, as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report), with details of what the service call consisted of and documentation of whether the call is complete or will require a follow-up visit.
• Replace failed parts, controllers, wire, relays, and devices as required.
• Maintain a good disposition with customers and deal with them in a courteous manner at all times.
• Verify devices, panels, and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

• You should have good electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc.
• You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc.
• The ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams.
• A working understanding of AC power circuitry, including breakers, multi-phase power, etc. (120VAC).
• You must be comfortable working at heights or in confined spaces, and you must be service-minded and customer-focused.

Description

Description

Description

Key Responsibilities Include:

• Inspect, install, maintain, and repair analytical instruments at customer locations
  • ~70% planned/predictive maintenance (rollers, belts, basic electronics, etc.)
  • ~30% equipment installations and emergency repairs
• Train customers on software applications and proper equipment operation and maintenance
• Provide phone-based technical support and recommendations
• Complete, document, and close customer service work orders accurately
• Partner with sales and account representatives to support customer growth and service opportunities

• Strong electronics troubleshooting and problem-solving skills with some mechanical aptitude
• Self-motivated and able to work independently in a remote, field-based role
• Excellent professional customer service and communication skills
• Ability to use hand tools, digital equipment, and read blueprints/schematics
• Strong verbal and written communication, planning, and organizational skills
• Clean driving record (no major violations in last 2 years; no DUIs in last 5 years)
• Credit sufficient to qualify for and maintain a company credit card

• Experience with X-ray systems, automation controls, or biomedical equipment
• Prior field service experience in regulated or production environments

Description

• Identify market needs and translate these into specific product requirements for new product development with prioritized features, creating customer driven product roadmaps.
• Develop messaging and promotional activities to position products to end markets and customers.
• Maintain SWOT analysis of the market and use it to find competitive advantages that keep products well-positioned.
• Drive development of new products and launch to end customers.
• Work with design center manager to assess the performance of the group, set priorities and budgets.
• Identify and manage key investments strategy owner.
• Support department initiatives, technology roadmap creation and cross-organization/sector involvement.
• Stay current regarding market trends and direction from Voice of the Customer (VOC), competitive activity and publication review.
• Manage product pricing.
• Single Point of Contact (SPOC) for applications on all assigned products.

• Bachelor's Degree in Electrical, Electronic Engineering. Master's Degree preferred.
• 12+ years of experience in a multi-disciplined engineering environment.
• Product experience within some or all of the following: transceivers, power amplifiers, switches, LNAs, filters, combiners.
• Strong background in semiconductors, specifically RF.
• Knowledge of GaAs and GaN technologies, a good view of the core & wire and classical filters competitive landscape and understanding of the addressable markets and application.
• Experience developing product and technology roadmaps.
• Detail oriented.
• Problem-solution focused - able to provide detailed insight and constructive feedback into problems and complex situations.
• Able to define requirements & resources needed to implement new ideals, approach innovation with a practical, task-oriented mindset, convert ideas into actionable plans.
• Communicate effectively - express ideas and information in a clear and concise manner, tailoring the message to fit the interests and needs of the audience.
• Technical expertise - keep technical skills current, apply specialized knowledge and skills to work tasks, understand and master technical skills associated with the job, and share technical expertise with others.
• Responsive, self-driven, strong sense of ownership and desire to achieve business objectives.
• Excellent interpersonal skills, both verbal and written - interact with customers and internal teams effectively in fast paced rapidly changing environment.
• Willingness to cooperate and collaborate in order to execute tasks and achieve objectives with multiple stakeholders.
• Must be a US citizen or US permanent resident.
  

Description

Description

Description