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Description

Position Details:
Title: Shop Foreman
Location: Deerfield Beach, FL
Shift: Mon-Friday 1st shift/7:30 AM-4:00 PM
Compensation: $31-$33/hr depending on qualifications and experience! Monthly Incentive Bonus! Company-wide bonus eligible!
• Eligible for monthly incentive program based on performance, efficiency
• Eligible for companywide bonus based on the company meeting their sales goals. They have met these goals every year for the past 11 years. Equivalent to up to 4 weeks of additional pay, prorated for the first year.
Benefits: Medical, Dental, and Vision, 401(k) Profit Sharing Plan, Basic Life and AD&D Insurance, Short-Term and Long-Term Disability (no cost after 1 year), Paid Time Off and Holidays, Wellness Plan, and a Steady Work Schedule!
Travel: Possible travel to Sarasota for training. Company paid. The position is on-site in Deerfield Beach.

Position Description:
The Shop Foreman provides day-to-day technical leadership to the technicians through positive mentoring tactics including proper diagnostic and repair procedures as outlined in vendor service manuals. Assist technicians in assessing equipment failures and situations while providing support to help guide critical thinking and problem-resolution techniques. Mentor technicians on policies and procedures while also observing daily activities involving equipment repair and maintenance operations to ensure consistently superior service performance. Inventory and track shared equipment and tools and ensure that the working environment meets the service needs of customers. This position also requires the completion of repair work both internal and external.
• Coordinate with the service team leader on both internal and external customer needs as needed.
• Ensure that qualified staff is consistently ready to meet our customer demand and promote a healthy individual development-based culture is maintained.
• Create or cultivate a positive and professional culture within the team.
• Ability to flex to changing demands in workload.
• Serve as a lead technician to coach, help, and train inside shop technicians.
• Monitor technicians’ work performance to make sure they adhere to quality assurance guidelines, taking precautions to ensure that employees work with safety in mind.
• In conjunction with the team leaders: handle all performance and disciplinary matters, address employee complaints, and resolve problems promptly.
• Project a positive image to peers, subordinates, our customers, vendors, and the public by providing quality service and maintaining a cost-efficient, productive, safe, and customer-friendly environment.
• Develop a working knowledge of the Company’s policies and standard operating procedures.
• Attend all required training, conferences, and meetings as directed by the management and/or the Company’s various vendors.
• Ensure the Shop is clean and operating safely and per OSHA, local, state, and federal guidelines regarding hazardous materials handling and disposal and our various insurance companies’ procedures.
• Use and train proper use of diagnostic equipment to evaluate mechanical, electrical, hydraulic, and pneumatic breakdowns of equipment.
• Provide daily guidance and direction to all technicians assigned to the service teams.
• Responsible for the technical development of all technicians.
• Develop and conduct training classes as required.
• Routinely inspect all shop equipment and work areas to maintain a safe environment for all technicians.
• Assist the Director of Commercial Service with the implementation of shop policies and procedures through positive examples and mentoring of others.
• Assist with development and maintenance associated with new technician training initiatives.
• Assist in recruiting, screening, training, and evaluation of all repair and pre-owned technicians.
• In conjunction with the team leaders: Conduct performance discussions with technicians on expectations and performance, ensuring they meet minimum performance expectations.
• Maintain a standard level of shop productivity through positive mentoring practices.
• Practice safe work habits and use personal protective equipment as required.
• Attend monthly TAC calls and follow up on open cases with vendors weekly.
• Performs other duties as assigned.
• Respond to all communication in two hours or less
• When asked/necessary, must be able to keep information confidential
• Create and /or provide content for SOP’s.

Requirements:
• Minimum of five years’ experience in a related field experience
• Training at a vocational, technical trade school or training seminars in the Commercial Turf Industry, preferred.
• Minimum High School Diploma G.E.D. or equivalent
• Must be able to comprehend specifications outlined in manuals, as well as read and understand measuring devices such as dial indicators, calipers, feeler gauges, scales, etc
• Advanced knowledge of Equipment diagnostics, repair, and maintenance processes.
• Requires strong leadership skills with good administrative skills.
• Requires a strong mechanical background.
• Must have good communication skills, both written and verbal to all customers as well as fellow employees.
• Must have excellent customer service skills.

Description

Position Details:
Title: Turf Equipment Mechanic
Location: Sarasota, FL
Shift: Mon-Friday 1st shift/7:30 AM-4:00 PM
Compensation: $28-$30/hr depending on qualifications and experience! Monthly Incentive Bonus! Company-wide bonus eligible!
• Eligible for monthly incentive program based on performance, efficiency
• Eligible for companywide bonus based on the company meeting their sales goals. They have met these goals every year for the past 11 years. Equivalent to up to 4 weeks of additional pay, prorated for the first year.

Benefits: Medical, Dental, and Vision, 401(k) Profit Sharing Plan, Basic Life and AD&D Insurance, Short-Term and Long-Term Disability (no cost after 1 year), Paid Time Off and Holidays, Wellness Plan, and a Steady Work Schedule!
Travel: Limited local travel – vehicle provided. Must have clean driving history and background.

Position Description:
The Turf Equipment Mechanic provides support to the Sarasota Shop Team to ensure the shop can respond to customers' needs, exceed their expectations for quality repairs, quick turnaround time, and meeting promised dates.
• Accurately test, troubleshoot, and diagnose failures in hydraulic, and electrical systems, and gasoline and diesel engines.
• Perform all repairs to meet quality control standards and per SRT.
• Prepare accurate estimates for parts & labor.
• Documents issues clearly and concisely, showing cause for failure and correction.
• Grind bed knives, reels, and blades to the customer's requested settings.
• Use the computer for parts lookup and to keep up with communications through email.
• Read and interpret electrical and hydraulic schematics.
• Welding as needed.
• Assembly of new equipment to customer specs and within SST.
o Complete work performed per the Standard Repair Times maintaining the goal for an individual *Minimum Efficiency average of 75% while maintaining an average of 85% Productivity.
o Efficiency = Standard Repair Time (SRT) / Actual Time Punched on Job
o Productivity = Actual time spent punched on Jobs / Available time (Shift)
• Preparation of Demo, Loaner, Pre-owned sale, and rental units according to request and specifications.
• Strive for continuous improvements by learning the product from the manuals provided.
• Demonstrate exceptional skills, integrity, honesty, motivation, and dedication to duty must be a daily work ethic to maintain company goals.
• Each team member is expected to improve their skills and themselves, either by formal education in a related area or by on-the-job training beyond their current position.
• Demonstrate and promote teamwork and cooperation with leadership staff, peers, and all other departments.
Additional Accountabilities and Responsibilities
• Must carry and keep tools in effective working condition at all times.
• Complete all assigned activities in eight-hour days, with no more than 40 hours per week.
• Respond to all communication in two hours or less.
• Expectation is to be driving to the first scheduled stop, no later than 7:30 AM, daily.
• Should there be no scheduled appointments for the day, the expectation is to report to the Sarasota repair facility to assist with technical calls, training, and quality control functions.

Requirements:
• Must be skilled in maintenance and repair of turf equipment.
• Must have the ability to read, interpret, and understand schematics.
• Must have the ability to work alone and with others in a team environment.
• Must have own tools to work on equipment (basic mechanic’s set), Standard, and metric. Specialty tools provided.
• Must have the ability to read and understand work instructions.
• Must be able to perform diagnostic tests to identify and rebuild/repair malfunctions on all equipment.
• High school or equivalent experience at a vocational, technical trade school or training seminars in the commercial turf industry.
• Minimum of five years’ experience or related field experience in the mechanical field preferred.
• Training courses, schools, and seminars a plus.