Field Service Associate

Job Details

Job Ref: # EB-1018183766
Date Posted: 1/6/2025 2:15:19 PM
City, State: Knoxville, TN
Job Type: Full Time

Description

sition Title:     Field Service Associate/Driver

 

*Previous experience driving a company box truck or being in a field customer service role is a huge plus!                 

 

Salary/Benefits – Total Rewards:  

Total Cash – $19-21/hr. base pay plus OT and variable compensation.
On-call rotating shift - alternating every other weekend.  
Benefits – Competitive medical, vision, dental, etc. insurance and award-winning 401k plan.
Paid time-off – 15d PTO, 12 holidays (8 standard/4 floating), birthday
Paid Training and Development - We support the development and growth of our employees through constant growth opportunities.
 

Location:   Knoxville, TN (USA), Tennessee, US - United States

 

Full-time shift schedule:   Sunday – Thursday 12:00 pm - 8:30 pm plus rotating on-call coverage

                                               Tuesday – Saturday 12:00 pm - 8:30 pm plus rotating on-call coverage

Details:

The Field Service Associate is responsible for the maintenance, cleaning, delivery and pick up of  medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our Knoxville service center but will involve local driving to and from area medical facilities using company vehicles.

Day-to-day functions:

Prepare medical equipment and documentation for delivery
Load and unload medical equipment
Drive 26-foot box truck to make deliveries and pick-ups
Process delivery and pick-up documentation as required
Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
Clean and disinfect medical equipment to Arjo quality standards
Present highest level of customer etiquette in all patient/customer interactions
Qualifications:

High school diploma or equivalent
MUST HAVE clean driving record
Two(2) years of experience within the service or operations field
Two(2) years of experience in front-line customer service
Lifting up to 30 pounds; pushing and pulling objects up to 75 pounds
Ability to drive a work truck
Ability to work with solvents and cleaners to disinfect products in a non-climate-controlled warehouse environment

Job Posting

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