Date Posted: 7/24/2024 8:00:00 AM
City, State: Long Island, NY
Job Type: Full Time
Salary (USD): $85,000 - $95,000
Description
Position Details:
Title: Field Service Representative – Medical Analyzers
Location: Long Island, NY
Shift: Day Shift, M-F
Compensation: $85K - $95K+ base depending on experience and qualifications plus performance bonus!
Benefits: Medical, Dental, Vision, 401k, Vacation, Sick, and Holiday Pay. Additionally, you will receive allowance for clothing and new work boots each year. A company cellphone is provided. Mileage reimbursement or company vehicle provided.
Travel: Expect 30% within region
Position Description: Company is seeking an experienced Field Service Representative primarily in NY and Long Island with some surrounding Territory. Our Field Service Representative travels to customer locations and provides on-site service, maintenance and training of company Medical instrumentation. The right candidate will be able to perform the following essential job functions and has the listed qualifications:
• Travels to customer sites to install, repair or perform PM on medical laboratory equipment.
• Travels to customer sites to install, repair or perform PM on medical laboratory equipment.
• Conducts troubleshooting via phone and onsite visits.
• May periodically assist in training other technicians on specific equipment.
• Installs laboratory equipment and trains lab staff. Performs regularly scheduled PMs onsite. Tests and calibrates analyzers and other equipment used in quality control.
• Able to prepare service reports, weekly logs and expense reports.
• Keeps management informed of service results, customer relationship issues, and updates in customer laboratory policies or practices / topics which may be helpful to operations.
• Provides quality customer service and promotes MLS benefits and/or additional services.
• Monitors, organizes, and maintains inventory on parts and consumables for car stock.
Requirements:
• AA Degree or certification from a technical school.
• Previous experience working with hematology, relevant analyzer equipment or medical instrumentation with at
least two years of electronics experience preferred. y
• Hematology and Chemistry experience preferred.
• Medical Technologist (MT) a plus.
• Ability to effectively and professionally deal with customers and co-workers as evidenced by two or more years of customer/field service-related experience.
• Ability to work with little or no direct supervision.
• Ability to efficiently and accurately perform installations and repairs on scientific instruments and willingness to learn company instruments.
• Needs to be able to think on their feet and troubleshoot complex scenarios
• Experience with Microsoft Office application and general computer skills
• Good communications skills
• Must be able to routinely lift 50 pounds.
Job Posting
