Careers

Details:
Position Details:
Title: Field Service Engineer
Locations: Northern DC-Metro/Virginia; New York City, NY; Boston MA
Shift: Primarily daytime hours Mon.-Fri. with flexibility to handle unscheduled calls in your territory
Compensation: $65K-$70K base salary based on experience + paid overtime + car package + bonus incentives + relocation.
Benefits: Company offers a comprehensive benefits and compensation package that includes medical (HMO or PPO), dental, vision, disability & basic life insurance, 401K, profit sharing, tuition assistance, flexible spending accounts, paid vacation, course offerings through the Company University, advancement, and much more!
Travel: Up to 30% with most service primarily in the greater metro area-based locations.

Position Description: A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of company’s customer-focused business model as customers are the foundation of their business. Specific responsibilities include:
• Deliver exemplary customer service to company customers in the field.
• Become proficient in servicing all company Systems while following field service procedures.
• Troubleshoot and repair company commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Serve as a technical expert for legacy systems and products.
• Stay aligned to company’s culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.

Requirements: Experience: 3-5 years in electro-mechanical or related field.
• Non-Technical:
o 2 or 4-year college degree, technical school degree, or related military experience.
o Strong customer service skills.
o Highly organized and accustomed to a fast-paced work schedule
o Valid driver’s license with ability to pass background checks and drug screens as required.
• Technical:
o Experience with troubleshooting electrical systems.
o Computer networking experience desired.

Details:
Title: Materials Manager
Location: Richmond, VA area
Schedule: M-F Days
Compensation: $125k-$137k base salary, depending on experience
Benefits: Comprehensive benefits package, including an excellent Healthcare program, Profit Sharing, 401k with company match and a dynamic and professional work environment. Continued growth through increased job responsibilities and advancement opportunities.
Travel: Approximately 10%

Position Description:
Our client is seeking a Materials Manager to join their dynamic team of industry leading experts in their Richmond, VA area manufacturing facility. This key leadership position is responsible for all materials management activity at the VA manufacturing operation. This includes Supply Chain design, ERP/SAP parameter maintenance, production planning, purchasing, receiving, warehousing, inventory control, logistics, trade compliance, and shipping. Leads a team of 5 Supply Chain/Warehouse employees.

• Planning strategies and tactical purchasing execution, warehouse receiving and shipping, supply chain scheduling and priority control, inventory control, logistics model optimization, material and freight total cost control
• Manage materials related to annual capital and expense budgets
• Material plan, purchasing and logistic activities
• Lean inventory control strategies while maintaining levels of production effectiveness while meeting inventory targets
• Develop goals and objectives for the department to drive teamwork, improve technical capability, and optimize job back-up plan
• Manage the short-term and long-term capacity plans based on MPS and recommend adjustments to ensure optimal throughput and cost efficiencies
• Material handling, warehouse operations, inventory control activity to insure efficient material movement, storage, and accurate inventory records
• Monitor program launches and product changes. Implement countermeasures and adjust planning systems to minimize obsolete inventories
• Maintain priorities to achieve 100% customer on-time deliveries and production throughput efficiencies
• Lean supply chain and Kaizen/5S program
• Communications with plant manager and corporate on material potential issues or improvements strategic plan

Requirements:
• Bachelor’s degree in Supply Chain Management, Engineering, Operations, or related field
• Minimum, cumulative GPA of 3.0 for all degrees earned
• 10+ years of professional experience
• People leadership and related material management experience
• Working knowledge of low-volume/high mix & high-volume manufacturing operations, warehouse shipping and receiving, ERP planning systems, proven mathematical and analysis skills required
• ERP experience with proficiency in SAP preferred. Knowledge of MMS ERP is a plus
• CPIM (Certified Production & Inventory Management) certification is a plus
• Lean manufacturing and/or Six Sigma certification is a plus

Company Description:
Our client is a leading global manufacturer of residential and commercial applications lighting solutions. They have advanced the technology of lighting control while maintaining top market position by focusing on exceptional quality and design. They are the market leader in high-quality lighting controls, light sources, window shade technology, and wired and wireless integrated control systems.

Why this opportunity?
Our client is looking for a high-performance Supply Chain leader with strengths in People Leadership, Materials Management/Warehousing Operations, Shipping and Delivery, Product Optimization, KPI Management and Continuous Improvement. The successful Materials Manager comes from a similar Low-Mid Volume/High Mix manufacturing environment, possesses strong communication and relationship-building skills (internal and external), and is personable, proactive, assertive, collaborative and metrics-driven. The company is committed to investing in hiring and retaining the best people to service their customers. This is a tremendous opportunity to make a direct positive impact within a world-class, industry-leading company that takes care of its people and its customers, and enjoy long term career development and growth.