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Job Description

Position Details:
Title: DCO Systems Supervisor
Location: Reno, NV
Shift: Day and Night Shift
Compensation: $90-95K Base
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K with match)
Travel: No Travel

General Purpose of the Position:
This position assists the DCO Systems Manager with daily operations and coordinating internal and external resources required to complete maintenance of the physical and environmental critical infrastructure; including power, environmental, communications, and facilities. This person assists with ensuring company client equipment installations are installed in compliance with the company’s Acceptable Use Policy (AUP), this person is required to work with clients collaboratively and creatively to resolve problems and reach the most effective solution for the client and company.
This person will work to find innovative ways to keep operational costs to a minimum, within budget, and to improve efficiency.

Supervisory Responsibilities:
This position carries out some manager responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include, but are not limited to: training; planning, assigning, delegating, and directing work. Shall operate as mentor to DCO Systems Technicians, supporting their development and leadership abilities. This position does have direct reports.

Essential Duties and Responsibilities:
• Lead by example and provide daily leadership to onsite technician team; find creative ways to inform, encourage and influence employees to ensure morale remains high.
• Provide verbal and written positive, constructive and corrective feedback periodically.
• Manage facility infrastructure projects; providing coordination and support for construction, research, and development activity.
• Coordinate maintenance and access with clients that have special requirements; manage customer requests through to completion; establish and promote professional relationships between DCO Systems and company clients.
• Work with vendors to assist in coordinating planned and corrective maintenance, attend monthly meetings as needed and verify all documentation is received.
• Use of CMMS and Requisition modules to track maintenance activities-validating facility health and create requisitions for purchases.
• Actively participate in the CAB process. CAB responsibilities to include ticket creation and calendar maintenance as needed to assist the DCO Systems Manager.
• Actively participate in department process, development and implementation committees; develop initiatives to drive continuous improvement of the DCO organization.
• Create, review, approve, and support all procedures and scripts used to conduct maintenance on critical infrastructure, safety programs, and OSHA compliance to ensure a safe work environment for all.
• Train and support creation of P3 events in Ops Genie; call into bridge lines for escalated events (generally P2 and above) to provide updates and coordinate onsite response and resolution.
• Responsible for delivering exceptional service and continuous improvement of the data center operation; lead all maintenance activities in accordance with company Safety Policy and Procedures.
• Assist with division recruitment and coordination with recruiting agencies and effective development of the Systems team.


• Actively use the asset management systems, tracking software, and applicable building management systems.
• Attend designated meetings and operational reviews to streamline communication; promote team achievement and performance development through innovation, R&D, represent DCO organization.
• Assist with budget planning and decisions.
• Possess ability to navigate and effectively utilize ticketing systems.
• Ability to interact with staff (at all levels) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism.
• Must have excellent verbal, written, and interpersonal communication skills as well as exceptional technical capabilities.
• Ability to express ideas clearly, concisely and effectively with contractors installing, performing maintenance or upgrade work on systems installed in the data center environment;
• Must be familiar with safety requirements and OSHA regulations.

Job Description

Title: DCO Systems Technician
Location: Reno, NV
Schedule:
• 12-hour shifts, rotating every 3 months between days (5 AM - 5 PM) and nights (5 PM - 5 AM).
• Rotating weekly schedule:
• Week 1: 3 days on, 4 days off
• Week 2: 4 days on, 3 days off
• Shifts include either Saturday or Sunday, depending on whether the employee works the front half or back half of the week.
• Shift rotations occur every 3 months.
Compensation: $30/hr + shift differential – Swing Shift $1, Graveyard - $3 + Annual Bonus
Benefits: Comprehensive benefits to include 100% of medical and dental for employee and family. 401k, Lunch provided for day shift, and $1.80/hr per diem provided for Swing and Graveyard employees.

Veteran Profile: Commercial HVAC Technicians with troubleshooting and repair experience.

Training: OJT will provide skills necessary to test up to Tech 2, Tech 3, and Lead Technician.

Position Description
The Data Center Operations (DCO) Systems Technician will work as a team player to provide technical escort in support of all maintenance, operations, and expansion efforts, including critical infrastructure of power, cooling systems, communications, and facilities. Also, completing preventative maintenance as planned by Systems Management.

Other responsibilities
• Responsible for and maintain 100% critical systems uptime.
• • Handle different tool and equipment with precision.
• Adhere to company Safety Policy and Procedure.
• Work with vendors and contractors to ensure their work meets company standards.
• Assist in inspecting buildings, grounds, and equipment for unsafe or malfunctioning conditions.
• Perform assigned collateral duties and tasks assigned by management staff.
• Ensure customer compliance with company Acceptable Use Policy (AUP).
• Ability to run and troubleshoot Modbus, CAT5, CAT6 or environmental wiring.
• Knowledge how to operate a thermal imaging tool (FLIR).
• Training will be provided in these areas
• Facilities electrical and mechanical systems that may be employed in a data center environment. This may include generators, ATS/STS units, PDU units, CRACs, air handling units, fluid coolers, pumps.
Requirements
• Education: Technical Trade School, plus 2+ years experience specific to Commercial HVAC and Mechanical troubleshooting/repair.

Job Description

Seeking Data Center Technician, open to day, swing, or graveyard shifts. Open to hiring Veterans with technical training in electronics, electrical, or mechanical. Message for details.