Date Posted: 4/1/2025 10:26:46 AM
City, State: Baltimore, MD
Job Type: Full Time
Salary (USD): $80,000 - $95,000
Description
Position Details:
Title: Field Service Engineer Proton Therapy
Location: Baltimore, MD
Shift: Rotational (4 on 3 off: 7:00 AM to 7:00 PM, 2:00 PM to 11:00 PM, and 7:00 PM to 7:00 AM. Rotates monthly.)
Compensation: $80k - $95k
Benefits: Medical, Dental, Vision, 401k matching
Position Description:
Field Service Engineer will provide highly visible customer support through the performance of on-site installation of proton therapy equipment and ancillary devices, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
Requirements:
Experience Level: 3+ years
Candidate Profile: Nukes, Electro-mechanical, BioMed Tech
Daily Responsibilities:
Check out and approve operational quality of system equipment.
Instruct customers in the operation and maintenance of the system.
Serve as company liaison on administrative/technical matters for assigned projects.
Interpret customers’ needs and clarify responsibility for problem resolution.
Install and upgrade complex company products based on technical documentation.
Demonstrate equipment operation and specifications to customers.
Instruct on basic maintenance of VMS products.
Coordinate and review activities of a small group of Installation Representatives.
Key Incentives & Long-term Career Opportunities:
The world's leading manufacturer of medical devices and software for treating cancer.
Named "Top 100 Military Friendly Employers" by G.I. Jobs Magazine.
Career Growth Path: Plenty of upward mobility for techs and management positions.
Required Skills & Qualifications:
Intermediate knowledge of torque wrenches, Precision Gauges & Levels, Vernier Scales, Calipers, and Micrometers.
Familiarity with drills, saws, taps, dies, lubrication, and adhesives.
Minimum Technical/Soft Skills Required: Exemplary customer service skills.
Job Posting
