Date Posted: 7/9/2024 12:59:40 PM
City, State: Dallas, TX
Job Type: Full Time
Salary (USD): $25 - $30
Description
Position Details:
Title: Field Service Technician
Location: Dallas, TX
Shift: Mostly standard day shift working hours Monday – Friday, dependent upon customer needs
Compensation: $25-$30/hr. commensurate with experience + overtime + paid travel + company profit bonus.
Benefits: An overview of the company’s outstanding total benefits program will be provided to selected candidates.
Travel: Up to 50% travel domestic and international.
Position Description: The field service technician performs troubleshooting, maintenance, and repair of frequency (50,60,400Hz) and power conversion (3-phase/single phase) equipment for defense, aerospace, and marine products. In this role you will troubleshoot, perform, suggest, and expedite service requests and duties to achieve superior customer satisfaction with a focus on safe operations. Key responsibilities include:
• Receive and/or return customer calls/emails regarding technical questions.
• Travel to customer sites & prepare for part delivery, corresponding with applicable department.
• Service (troubleshoot, start-up and repair) units in the field or factory.
• Train customer on unit safety and operation.
• Maintain complete records of service calls with both customers and internal teams.
• Maintain relationships with customers for service or modification.
• Maintain relationships with other departments for service issues.
Requirements: Associate degree in electronics or equivalent technical experience gained through successful completion of an accredited trade school or military electronics-based school.
• Two years electrical experience in 3-phase power systems.
• Ability to read schematics for troubleshooting.
• Flexible and able to travel on short notice.
• Fluent in English with good communication and customer service skills.
• Valid driver’s license and US Passport.
Job Posting
