Date Posted: 11/8/2024 10:57:25 AM
City, State: Beltsville, MD
Job Type: Full Time
Description
Position Details:
• Title: Service Department Administrative Assistant
• Location: Beltsville, MD
• Shift: Monday – Friday, 8am to 5pm
• Travel: Minimal
• Compensation: $65-80k
• Benefits: Health insurance and paid vacation as well as opportunities to grow within the company
Position Description:
• Work closely with the Glass and Door Operations Managers on client scheduling, ensuring manpower, equipment, and materials are in place for smooth project execution
• Use email templates and AI tools to respond quickly and efficiently to client inquiries, maintaining high standards of service while streamlining communication
• Facilitate communication between office and installation crews, fostering a positive and respectful work environment
• Build leadership skills to effectively command respect and support the installation teams, providing guidance and managing crew schedules as needed
• Coordinate project details with clients, providing clear and timely updates to enhance client satisfaction
• Maintain organized project documentation, tracking job progress, status updates, and client communication history
Requirements:
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Familiarity with email management, including the use of templates and AI tools for efficient client response
• Exceptional organizational skills and attention to detail
• Excellent communication and interpersonal abilities, capable of working with office staff and field crews
• Ability to prioritize tasks and adapt to changing schedules in a deadline-driven environment
• Positive attitude with a proactive approach to problem-solving and a strong willingness to learn
Job Posting
