Date Posted: 5/31/2024 8:00:00 AM
City, State: San Francisco (South Bay), CA
Job Type: Full Time
Salary (USD): $75,000 - $85,000
Description
Title: Field Service Engineer
Location: San Francisco (Northbay) , CA
Shift: Day Shift
Compensation: 75k-85K
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K), Cell phone, laptop, and company car.
Travel: local travel within assigned territory, limited overnight except for training
Position Description:
As a FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues.
• Responsible for the installation and service of company products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.
• Establish and maintain a high level of customer satisfaction with company's products, support and service.
• Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.
• Assist other Field Engineers as necessary.
• Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.
Requirements:
• Must be a self-starter, able to travel and work independently with minimal supervision.
• Must be capable of multi-tasking, setting priorities, and scheduling work activities.
• Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments.
• Willing to work flexible hours and overtime on short notice.
• The position requires the ability to be “on call” after normal working hours.
• A high degree of mechanical aptitude.
Job Posting
