Date Posted: 3/7/2025 4:48:26 PM
City, State: Oxford, MA
Job Type: Full Time
Salary (USD): $35 - $42
Description
Position Details:
• Title: Field Service Engineer
• Location: Oxford, MA
• Travel: Approximately 50% overnight domestic travel (and occasional international travel); typical jobs are one to four days in length, so weekend travel is not common. When you are not travelling, you are providing technical service and support to customers from the Oxford facility.
• Compensation: $34.57 - $41.92/hr.
o Bonuses/Additional Compensation: With O/T due to travel, you can realistically expect a W2 between $80K - $100K
• Benefits: Company offers great benefits! Medical and Dental benefits start day 1 of employment! They also offer tuition reimbursement and 401k benefits starts 30 days after your first day of employment.
Position Description: The Field Service Engineer's primary function is to travel to customer sites to perform installation, maintenance and repair activities on laser products, systems and components, and provide training and technical support to customers. Some specific responsibilities include:
• Mechanical and optical assembly of lasers and subsystem components.
• Update Engineering about required upgrades based on the field experience through an Engineering change request.
• Participate in application development for customers in coordination with sales as and when necessary.
• Responsible for the completion and submission of field service reports and weekly expense reports in a timely manner.
• Effectively communicate with customers and report customer dynamics to the manager.
• Assist the Sales team with necessary technical support.
• Provide on-call support by phone and email as needed to customers.
Job Posting
