Date Posted: 5/29/2024 9:33:44 AM
City, State: Meadville, PA
Job Type: Full Time
Salary (USD): $50,000 - $60,000
Description
Position Details:
Title: Inside Sales Associate
Location: Meadville, PA
Shift: Dayshift
Compensation: $50-$60K
Benefits: Full medical benefits package. Company phone, laptop and credit card provided along with travel incentives.
Travel: First 5 months in the field with engineers to learn what FSE does and then 1-2 overnight travel monthly.
Position Description:
Reporting to the General Sales Manager, the Inside Sales Associate is a key member of the company sales team. The person in this role maintains positive relationships with customers by providing excellent customer service. They are responsible for accurately quoting and processing customer orders and requirements, assisting customers and co-workers with managing delivery expectations and product availability, freight expectations and dispute resolution.
• Assisting Outside Sales Team with generating new quotes, including but not limited to the tasks and responsibilities associated with the Quoting SOP for Extrusion Tooling, Equipment, and Spare Parts,
• Tracking pending quotes in a CRM such as SalesForce; and working with the Sales Team to keep active quotes updated with recent activity status
• Following up on new leads; entering information into a CRM, tracking, and discussing projects with the current sales team to establish a priority for follow up
• Cold Call 10-20 new and existing accounts per week to inquire about service needs, spare parts inventory, new tools/equipment
• Quote new spare parts to MTI customers; follow up on existing spare parts quotes, cold call MTI customers (as part of the 10-20 per week) maintenance, purchasing, blending/compounding department management to check for new opportunities
Requirements:
• Must be proficient in Microsoft Office, Excel, PowerPoint, TEAMS, Outlook Calendar, Word, etc.
• Minimum 1 year experience quoting replacement parts for capital equipment
• Minimum 1 year experience in customer service
• Must be able to travel in USA, Canada, Mexico.
• International travel for product training will also be required
• Possess, or be able to obtain a valid passport, and have a current driver's license with no restrictions.
Job Posting
