Find Jobs for Veterans in Des Moines, Iowa

Job Description

Position Details:
• Title: Field Service Engineer
• Location: Des Moines IA
• Shift:
• Compensation: $70-$90K
• Benefits: Competitive Benefits

Position Description: Responsibilities include:
You will be responsible for providing on-site and remote technical support and maintenance for X-Ray and Medical Imagery equipment. This involves traveling to client locations to install, troubleshoot, and repair equipment, as well as conducting regular maintenance checks. You will often work closely with other departments, such as sales and product development, to enhance overall customer satisfaction and contribute to the success of the organization. Ensure that production equipment and support utilities are available as demanded by manufacturing.
• Complete preventative maintenance (PM) and quality assurance (QA) inspections.
• Manage and understand the company’s service software policies and procedures.
• Complete internal / external documentation and complete / comply with vendor training.
• Keep all service access keys up to date and current.
• Maintain service tools / meters to manufacturers specifications for equipment testing.
• Maintain and keep stock of critical replacement items for consumable customer parts.
• Assist and communicate with the ASM to identify critical customer issues in a timely manner.
• Communicate with and liaise between company departments and customers.
• Rotate through an on-call schedule for after hour customer service calls.

Requirements:
• Knowledge of imaging equipment, basic computer and electrical systems.
• Experience with hands-on field service tools and mechanical systems.
• Demonstrated technical acumen, business knowledge, and commitment to teamwork.
• Willing to travel and work independently and have excellent communications skills.

Job Description

Position Details:
Title: Field Service Technician
Location: Des Moines, IA – within a 30-minute radius of downtown to be able to respond appropriately
Shift: Mon-Friday 1st shift, a standard work schedule will be set, although some jobs may require an earlier/later shift in schedule
Compensation: $25-$30/hr depending on qualifications and experience! OT and Company-wide bonus eligible!
Benefits: Company offers a competitive compensation package and comprehensive benefits package that includes life, health, dental, and vision, 401(k), flexible spending accounts, and tuition reimbursement!
Travel: This is a field service position with regular travel to customer service or installation projects. 10% - 25% overnight travel to support projects may be required.

Position Description:
As a Field Service Technician, you will be responsible for installing and repairing all company ID systems, training customers on the use of systems, and completing on-site surveys as required.
• Install and maintain company’s products and systems.
• Maintain accurate parts inventory.
• Maintain daily requirements for documentation, SAP system updates, and timely communications.
• Practice safety procedures and incorporate safety standards into all activities.
• Train customers on the use of systems.
• Work with the internal services department to ensure service and installation standards and responsiveness are met.
• Interface with customers to resolve installation and service issues.
• Provide site surveys, photos, and related documentation for sales/services as required.
• Interface with other departments to maximize efficiencies, effectiveness, and profitability throughout the installation and service process.
• Work with other field resources and internal departments to meet established goals and objectives while maintaining profitability within the North American Services Organization.

Requirements:
This is a great opportunity for a 3-4 year Electronics Technician looking for a long-term career with a great company!
• 2-year AA degree or BSET in electronics, equivalent military training, or industry experience.
• Experience with electronic test equipment and digital meters
• Hands-on experience with EAS preferred.
• Hands-on experience with RFID a plus
• Network Certification a plus.
• Valid driver’s license in current state of residence.
• Ability to read and understand blueprints and technical documentation.