Date Posted: 8/15/2024 2:04:13 PM
Location: Remote, XX
Job Type: Full Time
Salary (USD): $28 - $35
Job Description
Position Details :
Title: Field Service Technician
Location: Remote – Live near major East Coast and Midwest metro airports.
Shift: 7:00 AM – 4:00 PM typically Monday-Friday
Compensation: $28.00 - $35.00 + $4/hr when traveling, $780/yr phone, $100/yr luggage, per diem $75
Benefits: Health, dental, vision. Short-term/long-term disability, life insurance, 401(k) with a company match - we match 50% of your first 6%. Competitive PTO and per diem!
Travel: 80% - Monday-Friday you are on the road, traveling to customer sites. Home on weekends.
Position Description: As a Field Service Technician at the company, you will perform the installation, integration, maintenance, and troubleshooting of a complete range of world-class case packers, vertical robotic products, and palletizers. In this role, you will demonstrate excellent technical, customer service, and communication skills on the job. Meet company’s quality standards while maintaining a working knowledge of relevant technologies and best practices. Provide service maintenance, troubleshooting, and training following established company procedures. As a Field Service Technician at the company, you will serve as the liaison between the customer and the company. Ensure the customer receives the final, up-to-date machine documentation. Manage the assigned project ensuring schedules and objectives are met. Ensure customer satisfaction by obtaining written site acceptance on work performed. Demonstrate profound knowledge of the theory of operation, maintenance, and troubleshooting of all equipment, operator interfaces, applied technologies, and sub-components in the manufacture of company’s equipment.
Requirements: The ideal candidates for the Field Service Engineer role should have 3+ years of experience in a field service capacity or as a plant maintenance technician. Strong electrical, mechanical, and programming background. Should know how to navigate PLC systems preferably Allen-Bradley. This includes robotics and PLC ladder logic. FANUC robotics experience preferred. Should live within 1 hour of a major airport. The company places a strong emphasis on candidates who have a personality customer focused and can seamlessly integrate into the role and contribute immediately. Should be able to troubleshoot 480v, and 24v circuits. Preparedness to discuss hands-on knowledge with specific examples is crucial, and the employer highly regards individuals with experience in the military. You must be willing to travel this is a high travel position, at customer sites Monday-Friday, and home on weekends.
Job Posting
