Job Description

Key Responsibilities

• Troubleshoot and diagnose equipment malfunctions using diagnostic tools and test equipment
• Install, modify, maintain, and repair equipment and systems
• Perform preventive maintenance and scheduled service activities
• Calibrate and adjust digital and analog instrumentation
• Manage customer service schedules and prioritize maintenance versus repair work
• Conduct equipment demonstrations and customer training
• Complete service reports, expense reports, timesheets, and parts documentation
• Maintain vehicle inventory, tools, manuals, and replacement parts
• Monitor customer supply needs and service contract opportunities
• Build and maintain strong customer relationships through professional service

Must-Have Skills & Experience

• High School Diploma or GED
• Minimum 3 years of industrial electrical experience
• Experience with:
  • Single-phase and three-phase electrical systems
  • Industrial controls
  • Water process systems
  • Pneumatic controls
• Experience using:
  • Volt-ohm meters
  • Amp probes
  • Temperature calibration equipment
  • Pressure calibration equipment
• Ability to read and interpret:
  • Electrical schematics
  • P&IDs (Piping & Instrumentation Diagrams)
• Experience with copper, brass, and stainless-steel piping
• Basic computer proficiency
• Strong customer service and communication skills
• Valid driver's license with acceptable driving record

Physical Requirements

• Lift 50+ pounds unassisted
• Climb over and crawl under equipment
• Work in mechanical rooms, hospitals, and industrial environments
• Travel with limited advance notice when required
• Ability to work occasional nights, weekends, and holidays

Nice-to-Have Backgrounds

• Military technicians with:
  • Electrician experience
  • Utilities systems experience
  • HVAC experience
  • Water treatment experience
  • Biomedical equipment experience
  • Nuclear propulsion auxiliary systems experience
  • Industrial maintenance experience
• Commercial HVAC service technicians
• Industrial maintenance technicians
• Field service technicians
• Water treatment technicians
• Process controls technicians

Job Description

Key Responsibilities:

• Install, commission, and start up CNC machines and automation systems at customer locations
• Perform preventive maintenance, troubleshooting, and repair of electrical, mechanical, and control systems
• Diagnose issues involving CNC controls, servo systems, PLCs, and machine components
• Read and interpret electrical schematics, blueprints, and technical manuals
• Provide technical support and training to customers on proper machine operation and maintenance
• Document service activities, parts usage, and resolutions accurately
• Maintain strong customer relationships through professional communication and service excellence
• Travel regionally (within a few hours of Dallas) to support customer sites as needed

• Military technical background highly preferred (Navy ET, EM, MM, GSE; Army 91-series; Air Force maintenance; or similar)
• Experience with industrial equipment, CNC machines, automation, or heavy mechanical systems
• Strong troubleshooting skills in electrical, mechanical, and/or electronic systems
• Ability to work independently and manage a flexible regional travel schedule
• Comfortable working in industrial environments such as manufacturing floors and machine shops
• Valid driver's license required

Nice-To-Have Skills, Experience, and Education:

• Experience with CNC controls (Mazatrol, Fanuc, Siemens)
• Knowledge of PLCs, servo motors, drives, and motion control systems
• Background in hydraulics, pneumatics, and precision alignment
• Prior field service or customer-facing technical experience
  

Job Description

As a Field Service Technician Level I, you will support the maintenance, repair, troubleshooting, and installation of industrial steam boilers and boiler house auxiliary systems in commercial and industrial environments. This is a hands-on field service role focused on diagnosing equipment malfunctions, executing repairs, and ensuring safe and reliable boiler system operations for customers.

Responsibilities

Job Description

Job Description

• Maintain and troubleshoot industrial electrical distribution systems and equipment including Substations, Breakers, Switchgear, MCCs, Protective Relay systems, Battery and UPS systems and Transformers with voltages up to 138kV.
• Induction and synchronous motors up to 40,000 hp and 15,000 volts.
• Plan, schedule, coordinate, lead and perform preventive & corrective maintenance based on established procedures.
• Plan, schedule, coordinate, lead and perform predictive maintenance - such as IR Thermography, Transformer Oil Analysis, Partial Discharge Analysis and Power Quality Analysis.

Must-Have Skills, Experience, and Education:

• Medium to high voltage is a must, overtime is available
• Candidate must be willing to travel up to 30%
• MUST Electrical experience- Electrician, Nuke EM, cannot be an ET or Mech
• Knowledge of Preventive and Predictive maintenance of industrial electrical systems and equipment.
• Excellent communication and team interaction skills.
• Demonstrates the ability to effectively manage multiple tasks and achieves results with minimal supervision.
• Experience using computers and standard software packages (MS Office, E-Mail etc.).

Company Description:

Job Description

Customer-Dedicated Service Technician

Location: Newport News, VA (Onsite / Customer Site-based)

Employment Type: Full-Time

About the Role

RIX Industries is seeking a Customer-Dedicated Service Technician responsible for maintaining and repairing compressors, gas generators, and related systems at a designated customer site.

In this role, you will serve as the primary on-site representative of RIX Industries, ensuring equipment reliability, customer satisfaction, and adherence to safety and quality standards. You will support mission-critical systems across Marine, Aerospace, Land, Energy, Industrial, Medical, and Critical Infrastructure markets.

This position is ideal for a hands-on technician who thrives in field service environments, enjoys troubleshooting complex mechanical systems, and can effectively interface with customers and internal teams.

What You'll Do

• Serve as the primary liaison between RIX Industries and the customer at the assigned site
• Perform maintenance, troubleshooting, and repair of compressors, gas generators, and associated equipment
• Overhaul and repair components in both field and on-site environments to meet customer requirements
• Ensure timely, high-quality service delivery aligned with customer expectations
• Maintain and manage RIX-owned tools, equipment, and consumables
• Monitor inventory levels and notify leadership of supply needs
• Follow all safety procedures and promote a safe working environment
• Communicate effectively with internal teams and customer stakeholders
• Support additional assignments as directed in the best interest of the business

Must-Have Skills and Experience

• Technical school degree or equivalent combination of education and hands-on experience
• Minimum 1 year of experience as a mechanical assembler, technician, or mechanic in a related field
• Ability to read and interpret technical drawings, schematics, and manuals
• Strong troubleshooting skills across mechanical, electrical, and basic software systems
• Experience using precision measurement tools (micrometers, feeler gauges, multimeters, etc.)
• Basic computer proficiency, including Microsoft Office and ability to learn new systems
• Strong written and verbal communication skills for customer interaction and reporting
• Ability to work independently as a self-starter in a customer-facing environment
• Valid driver's license
• U.S. Citizenship(ITAR Compliant)
• Ability to obtain a DoD SECRET security clearance
• Physical Requirements:
  • Ability to stoop, kneel, crouch, bend, stretch, and reach
  • Ability to lift up to 50 pounds regularly
  • Ability to sit or stand for extended periods at desks, equipment, or workstations
• Training will be provided on RIX compressor systems and technologies

Nice-to-Have Skills

• Advanced coursework or certifications in mechanical assembly or repair
• Experience with air and gas compressors or similar mechanical systems (compressor experience can be trained)
• Prior field service or customer-facing technical support experience
• Familiarity with diagnostic equipment and compressor/generator systems
• Military background (understands structure, professionalism, customs/courtesies)
• Aviation experience strongly preferred
• HVAC or similar (mechanical + electrical troubleshooting)
• Experience in mechanical repair disciplines (hands-on)

Who You Are

• A hands-on, detail-oriented technician with strong mechanical aptitude
• Customer-focused and able to represent the company professionally on-site
• A problem solver who can troubleshoot and resolve issues independently
• Organized and disciplined in managing tools, parts, and workflows
• Safety-conscious and compliant with operational standards
• Adaptable and willing to learn across mechanical, electrical, and basic software troubleshooting domains
• Adaptable and willing to travel as needed to support business needs

Additional Details

• Base Salary Range: $75,000 – $88,000
• Work Environment: Onsite (Newport News, VA), customer site, manufacturing, warehouse, and office environments
• Travel: Up to 10%
• PTO and 12 Paid Holidays
• Retirement 401(K) with company match
• Medical, Dental, and Vision insurance
• Group Term Life Insurance
• Tuition Reimbursement Program
• Referral Bonuses and more

Job Description

• Install, troubleshoot, maintain, and repair complex electrical, mechanical, and electro-mechanical systems
• Diagnose equipment failures and perform corrective actions to restore operational readiness
• Conduct preventive maintenance inspections and system performance evaluations
• Support equipment upgrades, modifications, and modernization efforts
• Document service activities, maintenance actions, and technical findings
• Interface directly with customers to provide technical support and training
• Collaborate with engineering and technical support teams to resolve escalated issues
• Travel extensively throughout the U.S. and internationally in support of customer requirements

What We're Looking For

• Strong hands-on troubleshooting and repair experience
• Background working with electrical, electronic, mechanical, hydraulic, pneumatic, or automated systems
• Ability to read and interpret schematics, technical manuals, and wiring diagrams
• Experience using diagnostic and test equipment
• Strong customer service and communication skills
• Ability and willingness to travel extensively, often on short notice
• Valid driver's license and ability to obtain required travel documentation

• Navy ET, FC, EM, IC, STG, GSE, GSM, MM, DC
• Army 15-Series Aviation Maintenance, 91-Series Mechanical Maintenance, 94-Series Electronics Maintenance
• Air Force Avionics, Electrical & Environmental Systems, AGE, Radar, Electronic Warfare
• Marine Corps Aviation Maintenance and Electronics Technicians

• Overtime pay, including travel time
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and holidays
• Company-paid travel expenses
• Ongoing technical training and career development

Job Description

The Branch Operations Manager ensures the operational success of the branch. You will be responsible for driving safety, controlling costs, developing the branch workforce, achieving branch goals, and successfully delivering modular space solutions to customers “Ready to Work!"

In this role, you will ensure production planning, fleet management, work order accuracy, material management, and quality metrics are achieved. Ideal candidates are JMOs, WOs, or senior NCOs with 7+ years of leadership experience.

Key Responsibilities:

• Manages employee health and safety through creating a safer workplace, DuPont STOP™™, training and observations, and regularly scheduled assessments of the branch.
• Conducts periodic safety meetings and updates safety documents and logs (OSHA, DOT/DQF).
• Ensure operating standards are maintained; supported by robust training and communication actions.
• Provides managerial oversight to both contractors and full-time branch operational employees (direct labor, field service, dispatch, admin, etc.).
• Oversee the ongoing maintenance, inventory, and servicing of the fleet through efficient use of company resources (time, people, money).
• Ensures timely and accurate work order, off rent/damage bill, inventory, and purchasing compliance.
• Ensures accurate and readily available major/minor parts, VAPS, and other resources necessary for efficient operations.
• Collaborates with HR and leadership to effectively manage branch workforce, ensuring the right recruiting and training strategies are in place. Assesses talent, implements development plans, and proactively seeks top external talent.
• Builds sustainable relationships and trust with vendors and customers through open, proactive communication.
• Ensure all off-rents are conducted within 48 hours of return; units are thoroughly inspected for work order accuracy and damage billing captured where appropriate.
• Demonstrates understanding of the Work Order system; develops strategies to ensure variances are <10% and all idle fleet work orders are less than 9 months old.
• Orders, receives, and distributes materials/VAPS to work teams/vendors on a timely basis. Conducts monthly major parts and VAPS counts, plus semi-annual minor parts inventory.
• Focuses on driving first-time quality and reducing <60-day service calls; conducts root cause analysis and creates permanent corrective actions.

Qualifications:

• Ideal candidates will have a Bachelor's Degree and at least 5 years' experience in team management/leadership. This is a demanding role that requires a self-starter, proven leader, and quick learner.
• All applicants must have:
• 5+ years of proven effective leadership and supervisory skills
• Experience with Continuous Improvement fundamentals
• Proficiency with MS Office/Excel/Word/Outlook; MS Project, Hyperion, or reporting tools like Cognos is a plus
• Strong customer service focus
• Experience hiring and developing strong team members
• Financial (P&L) management skills; experience controlling operating costs and monitoring actual vs. budget performance is a plus
• Ability to effectively manage multiple, changing priorities in a fast-paced environment

Keys to a Successful Interview:

• Strong leadership and project management experience are essential. Any construction exposure is beneficial, even if outside the military. If you have no construction background, do some research and come ready to ask informed questions. Strong communication skills, conflict resolution, problem-solving abilities, and a mentorship mindset are all key to success.
• Be prepared to articulate the process you use when making decisions and provide specific examples of leadership in a high-tempo, multitasking environment. Show your ability to handle big-picture projects and explain how you proactively avoid and solve problems.

Job Description

One of my top clients is seeking a Field Service Engineer / Process Engineer to support customers operating advanced packaging thermoforming equipment. This position combines field service, process engineering, technical support, commissioning, and customer training responsibilities.

Job Description

The Pump Mechanic is responsible for repairing, rebuilding, installing, and maintaining industrial pumps and other rotating equipment. Work may be performed in a repair shop or at customer sites in the field. This role involves troubleshooting mechanical issues, rebuilding pumps to manufacturer specifications, and ensuring equipment operates safely and efficiently.

Must-Have Skills, Experience, and Education:

• 3+ years of experience in industrial pump repair, rotating equipment, millwright, or mechanical maintenance
• Experience rebuilding centrifugal pumps
• Ability to use precision measuring tools (micrometers, calipers, dial indicators)
• Ability to troubleshoot mechanical equipment
• Ability to lift heavy equipment and work in industrial environments
• Valid driver's license (if field work required)

Nice-To-Have Skills, Experience, and Education:

• Experience with multi-stage pumps
• Experience with laser alignment
• Welding or fabrication experience
• Experience building pump skids or mechanical assemblies
• Machining experience (lathe or mill)
• Vibration analysis experience
• Field service or customer site experience
• Millwright or rotating equipment technician background
• Military mechanical experience (engines, hydraulics, mechanical systems)

Work Environment:

• This position may work in both a repair shop and field service environment.
• Shop work includes pump rebuilding and testing, while field work includes installation, maintenance, and repairs at customer facilities.
• Work may involve heavy equipment, rotating machinery, and industrial environments.

Job Description

• High School Diploma or GED
• 3+ years of Field Service Engineering experience
• Experience supporting electrical power systems (low voltage through medium voltage switchgear)
• Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)
• Experience testing and servicing automatic transfer switches (ATS)
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, meet timelines, and work within budget guidelines
• Self-directed with a strong commitment to customer satisfaction
• Willingness to participate in a 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong understanding of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in mission-critical environments
• Excellent time management, organization, and follow-up skills

Job Description

Job Description

Job Description

A typical day includes diagnosing and resolving customer technical issues, performing equipment installations, repairing or troubleshooting out-of-service units, and proactively identifying ways to eliminate future operational or service challenges. Each customer site presents unique technical conditions, requiring adaptability, strong problem-solving skills, and independent decision-making.

• Install and commission equipment at customer locations
• Investigate and resolve customer technical issues in the field
• Troubleshoot and repair electrical and electromechanical systems
• Perform component-level repairs and system diagnostics
• Interpret wiring diagrams and track electrical circuits
• Work with servos, motors, and control components
• Use multimeters and diagnostic tools to isolate faults
• Provide professional, customer-focused on-site support
• Identify and correct potential future equipment issues
• Document service activities and communicate findings clearly
• Maintain company equipment, tools, and vehicle
• Adapt to varying customer environments and technical challenges

• Strong electrical troubleshooting background
• Ability to read and interpret wiring diagrams and schematics
• Experience with circuit tracking, servos, and motors
• Component-level repair experience
• Proficient use of multimeters and diagnostic tools
• Strong customer service and communication skills
• Ability to travel extensively and work independently

• Aviation Electronics Technicians (AET)
• Electrician’s Mates (EM)
• Electronics Technicians (ET)
• Communications Repair Specialists

Job Description

Job Description

Travel: You can expect 2-3 nights of overnight travel per week. Occasional short-term travel to help other regions, trade shows, and company training events at their headquarters in Marlborough, MA.

Position Description:

As a Field Service Engineer with this company, you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit company products and services. Beyond customer service and support, you will be required to liaison between the company's field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.

Essential Duties & Responsibilities:

• Provide optimum customer satisfaction on all company products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent company at technical shows and exhibitions as required.

Must-Have Skills, Experience, and Education:

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.
  

Job Description

This is a highly technical, travel-intensive role supporting complex systems involving high voltage, RF/DC power supplies, vacuum systems, and precision measurement technology.

• Perform installation, commissioning, maintenance, and repair of analytical instrumentation at customer sites
  
• Troubleshoot complex hardware and software issues
  
• Support high-voltage power supplies (RF, DC) and vacuum systems
  
• Conduct system testing to ensure operational quality and performance
  
• Provide customer training on equipment operation and maintenance
  
• Deliver remote technical support as needed
  
• Prepare accurate service reports and expense documentation
  
• Represent the company professionally to maintain high customer satisfaction
  

• Associate’s Degree in a technical field or equivalent hands-on experience
  
• Strong electronics troubleshooting skills
  
• Experience with high voltage systems (RF/DC power supplies)
  
• Understanding of vacuum systems
  
• Ability to travel 80%+ (Monday–Friday overnight travel)
  
• Valid driver’s license and ability to fly regularly
  
• Strong customer service and communication skills
  

• 5–7+ years of field service experience
  
• Experience servicing analytical instrumentation (OES, ICP, XRF)
  
• Background in physics or chemistry
  
• Military technical experience (electronics, avionics, radar, calibration, etc.)
  
• Experience working in laboratory or industrial manufacturing environments
  
• PLC troubleshooting exposure
  

Job Description

This is a highly technical, travel-intensive role supporting complex systems involving high voltage, RF/DC power supplies, vacuum systems, and precision measurement technology.

• Perform installation, commissioning, maintenance, and repair of analytical instrumentation at customer sites
  
• Troubleshoot complex hardware and software issues
  
• Support high-voltage power supplies (RF, DC) and vacuum systems
  
• Conduct system testing to ensure operational quality and performance
  
• Provide customer training on equipment operation and maintenance
  
• Deliver remote technical support as needed
  
• Prepare accurate service reports and expense documentation
  
• Represent the company professionally to maintain high customer satisfaction

• Associate’s Degree in a technical field or equivalent hands-on experience
  
• Strong electronics troubleshooting skills
  
• Experience with high voltage systems (RF/DC power supplies)
  
• Understanding of vacuum systems
  
• Ability to travel 80%+ (Monday–Friday overnight travel)
  
• Valid driver’s license and ability to fly regularly
  
• Strong customer service and communication skills

• 5–7+ years of field service experience
  
• Experience servicing analytical instrumentation (OES, ICP, XRF)
  
• Background in physics or chemistry
  
• Military technical experience (electronics, avionics, radar, calibration, etc.)
  
• Experience working in laboratory or industrial manufacturing environments
  
• PLC troubleshooting exposure
  

Job Description

A typical day includes diagnosing and resolving customer technical issues, performing equipment installations, repairing or troubleshooting out-of-service units, and proactively identifying ways to eliminate future operational or service challenges. Each customer site presents unique technical conditions, requiring adaptability, strong problem-solving skills, and independent decision-making.

• Install and commission equipment at customer locations
• Investigate and resolve customer technical issues in the field
• Troubleshoot and repair electrical and electromechanical systems
• Perform component-level repairs and system diagnostics
• Interpret wiring diagrams and track electrical circuits
• Work with servos, motors, and control components
• Use multimeters and diagnostic tools to isolate faults
• Provide professional, customer-focused on-site support
• Identify and correct potential future equipment issues
• Document service activities and communicate findings clearly
• Maintain company equipment, tools, and vehicle
• Adapt to varying customer environments and technical challenges

• Strong electrical troubleshooting background
• Ability to read and interpret wiring diagrams and schematics
• Experience with circuit tracking, servos, and motors
• Component-level repair experience
• Proficient use of multimeters and diagnostic tools
• Strong customer service and communication skills
• Ability to travel extensively and work independently

• Aviation Electronics Technicians (AET)
• Electrician’s Mates (EM)
• Electronics Technicians (ET)
• Communications Repair Specialists

Job Description

A typical day includes diagnosing and resolving customer technical issues, performing equipment installations, repairing or troubleshooting out-of-service units, and proactively identifying ways to eliminate future operational or service challenges. Each customer site presents unique technical conditions, requiring adaptability, strong problem-solving skills, and independent decision-making.

• Install and commission equipment at customer locations
• Investigate and resolve customer technical issues in the field
• Troubleshoot and repair electrical and electromechanical systems
• Perform component-level repairs and system diagnostics
• Interpret wiring diagrams and track electrical circuits
• Work with servos, motors, and control components
• Use multimeters and diagnostic tools to isolate faults
• Provide professional, customer-focused on-site support
• Identify and correct potential future equipment issues
• Document service activities and communicate findings clearly
• Maintain company equipment, tools, and vehicle
• Adapt to varying customer environments and technical challenges

• Strong electrical troubleshooting background
• Ability to read and interpret wiring diagrams and schematics
• Experience with circuit tracking, servos, and motors
• Component-level repair experience
• Proficient use of multimeters and diagnostic tools
• Strong customer service and communication skills
• Ability to travel extensively and work independently

• Aviation Electronics Technicians (AET)
• Electrician’s Mates (EM)
• Electronics Technicians (ET)
• Communications Repair Specialists

Job Description

Job Description

Day-to-day functions:

• Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities).
• Technical diagnosis and repair cost estimates on customer-owned medical equipment.
• Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc.).
• Grow Service Contracts revenue through service contracts and renewal of existing service contracts.
• Align with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies.
• Completed and submit accurate reporting.
• Spare parts inventory management.
• Daily driving and flying to customer locations (medical facilities); 50-75% overnight travel. 

Must-Have Skills, Experience, & Education: 

• High School Diploma or GED required.  (Associate’s degree in an Electrical or Mechanical field preferred)
• Repair and maintenance experience with electromechanical equipment.
• Electrical and mechanical assembly.
• Ability to read and understand mechanical and electrical schematics.
• Must possess and maintain a valid driver’s license.
• Lift up to 30 pounds and push/pull 75 pounds. 
  

Nice-To-Have Skills, Experience, & Education:

• Training and/or certifications preferred. 
• Sales experience preferred.
  

Job Description

• Install, commission, and support Evatec vacuum deposition systems at customer facilities
• Perform preventative maintenance, diagnostics, troubleshooting, repairs, and system upgrades
• Support equipment performance optimization and process improvement initiatives
• Install, configure, and support software systems associated with equipment operation and customer production environments
• Diagnose electrical, mechanical, software, and systems-related issues
• Read and interpret schematics, technical drawings, and service documentation
• Document service activity, maintenance records, and technical reports accurately
• Provide technical support and operational training to customer personnel
• Coordinate with internal engineering, technical support, and service teams to resolve customer issues
• Maintain strong customer relationships through professional on-site support and communication
• Support critical customer manufacturing operations with a strong sense of urgency and professionalism

• Ability and willingness to travel up to 50% throughout North America, including occasional international travel
• Strong electro-mechanical troubleshooting and repair skills
• Experience with semiconductor, vacuum systems, thin film deposition equipment, capital equipment, or military technical systems preferred
• Experience installing and configuring software systems in technical or manufacturing environments preferred
• Ability to read electrical schematics and technical documentation
• Customer-facing technical service experience preferred
• Strong communication and problem-solving skills
• Military technical experience highly transferable

Job Description

Job Description

As a Field Service Technician, you will support the maintenance, repair, troubleshooting, and installation of industrial steam boilers and boiler house auxiliary systems in commercial and industrial environments. This is a hands-on field service role focused on diagnosing equipment malfunctions, executing repairs, and ensuring safe and reliable boiler system operations for customers.

Job Description

The Territory Sales Manager (TSM) position is responsible for leading our commercial sales activities in assigned territories. This position will be directly responsible for achieving the assigned sales budget for Company. This position will partner with field service teams in the assigned territory and will be responsible for selling the value created by the full portfolio of CIS solutions. The TSM serves as a key leader within the assigned territory and, together with the Operations Manager, is responsible for sales performance, relationship development, and business growth. The TSM position serves as a Subject Matter Expert (SME) with our Industrial Weighing business and supports customers as a trusted advisor to assist with all aspects of Industrial processes supported by the family of CIS Operating Companies. Additionally, the TSM role advises on critical topics such as preventative maintenance and inspection services, service and repair needs, installations, as well as facility modernization efforts for customers.

Position Description:

Provide overall management direction for two or more projects and develop new business opportunities relative to a particular Client, group of Clients or geographical area.

Typical Duties:

• Plan, Organize and staff key field positions through regional department heads or subordinate project / construction managers.
• Establish project objectives, policies, procedures and performance standards within boundaries of corporate policy.
• Initiate and maintain liaison with prime client and A/E contacts, to facilitate construction activities.
• Monitor/control construction through administrative direction of on-site Superintendent to ensure project is built on schedule and within budget; investigate potentially serious situations and implement corrective measures.
• Represent company in project meetings, assist in labor negotiations/strategy meetings, etc.
• Manage financial aspects of contracts (fee payment, rental equipment, income/expenses, etc.) to protect company's interest and simultaneously maintain good relationship with Client.

Must-Have Skills, Experience, and Education:

• Strong communication and presentation is required; ability to adapt to wide audiences is a must; native English-speaking proficiency is required
• Solid organizational and time management skills are essential; commitments are essential
• Must be comfortable in a fast-paced environment supporting diverse co-located teams
• Experience with commercial contracts, pricing, and service level agreements is required
• Experience with New Product Development process is nice to have
• Basic technical understanding of how products and services work in our industry; ability to communicate this information with others
• Naturally inquisitive, enjoys learning new things and seeks opportunities to explore
• High experience and comfort with digital administrative workplace tools is required (MS Office, Outlook, Excel, PowerPoint, ERP systems, CRM systems, and various other digital applications needed to execute workflows in a service company).
• Takes direction well and can be counted up on to execute – “time is of the essence"
• Must be highly motivated, a self-starter, and possess exceptional time management skills

Job Description

Job Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years' experience.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Military Preferred

Job Description

Responsibilities include:

• Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment
• Providing telephone and on-site customer support
• Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance
  

• Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently
• Program and commission control systems and integrate them with building automation systems
• Work with multiple control systems across different sites
• Communicate directly with customers to resolve site-specific issues
• Document service calls, including follow-up requirements
• Replace failed parts, controllers, wiring, relays, and devices as needed
• Maintain courteous and professional interactions with customers
• Verify devices, panels, and annunciators of control projects
• Ensure timely software backups for projects and software development
• Complete timesheets, service work orders, and other required paperwork accurately and on time

• Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.
• Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry
• Ability to read and interpret electrical and electronic diagrams
• Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)
• Comfortable working at heights or in confined spaces
• Service-minded and customer-focused

Job Description

Responsibilities include:

• Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment
• Providing telephone and on-site customer support
• Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance
  

• Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently
• Program and commission control systems and integrate them with building automation systems
• Work with multiple control systems across different sites
• Communicate directly with customers to resolve site-specific issues
• Document service calls, including follow-up requirements
• Replace failed parts, controllers, wiring, relays, and devices as needed
• Maintain courteous and professional interactions with customers
• Verify devices, panels, and annunciators of control projects
• Ensure timely software backups for projects and software development
• Complete timesheets, service work orders, and other required paperwork accurately and on time

• Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.
• Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry
• Ability to read and interpret electrical and electronic diagrams
• Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)
• Comfortable working at heights or in confined spaces
• Service-minded and customer-focused

Job Description

Responsibilities include:

• Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment
• Providing telephone and on-site customer support
• Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance
  

• Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently
• Program and commission control systems and integrate them with building automation systems
• Work with multiple control systems across different sites
• Communicate directly with customers to resolve site-specific issues
• Document service calls, including follow-up requirements
• Replace failed parts, controllers, wiring, relays, and devices as needed
• Maintain courteous and professional interactions with customers
• Verify devices, panels, and annunciators of control projects
• Ensure timely software backups for projects and software development
• Complete timesheets, service work orders, and other required paperwork accurately and on time

• Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.
• Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry
• Ability to read and interpret electrical and electronic diagrams
• Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)
• Comfortable working at heights or in confined spaces
• Service-minded and customer-focused

Job Description

• Installing and commissioning machinery at customer locations
• Troubleshooting mechanical, electrical, and possibly PLC-related issues
• Performing preventative maintenance and repairs
• Training customers on machine operation

• Strong mechanical and/or electrical experience
• Experience working on industrial machinery, CNC equipment, or similar systems
• Prior field service or hands-on maintenance experience
• Military backgrounds (mechanical, avionics, maintenance, etc.) could translate well

• Traveling to client sites as needed, 100% TRAVEL
• Remote must live near an airport but ideally near Chicago or CT headquarters
• Overtime for travel and per diem included
  
• Will need to get a passport.