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Field Service Job Search for Transitioning and Former JMOs, NCOs, and Enlisted Technicians

Use our Veteran Job Search tool below to search and apply for Field Service jobs that Orion is currently hiring for. Our clients are specifically seeking military professionals and veterans for these openings, and we are recruiting for hundreds of positions at any given time. You can search by keyword, category and location.

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JOB LISTINGS

Field Service Technician
Position ID: # EB-1997629766
Date Posted: 7/16/2024 8:00:00 AM
Location: Anaheim, CA
Industry: Chemicals
Salary: $55,000 - $65,000

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Site Coordinator
Position ID: # EB-8580687610
Date Posted: 7/15/2024 9:39:49 AM
Location: Hillsboro, OR
Industry: Semiconductor
Salary: $40 - $47

Job Description

Position Details:
• Title: Site Coordinator
• Location: Hillsboro, OR
• Travel/Schedule:
o 12-hr Day shift: 7a – 7p on a 4-on, 3-off, 3-on, 4-off schedule.
o You may be asked to travel to other company support sites on occasion, but this is generally an in-house role.
• Compensation: Target base rate ~$40/hr - $47/hr
o Bonuses/Additional Compensation: Overtime is paid at 1.5X after 40 hours; relocation assistance available.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Incentive Savings Plan (ISP) / 401k, tuition assistance opportunities, paid time off, etc.

Position Description: In this role you will act as the key liaison between customer, management and on-site assigned service personnel regarding maintenance, repair, testing and/or customer training issues. This is a non-exempt position with high accountability for corporate image, integrity and results, which at times may mean extraordinary effort and working timeframes. Some specific responsibilities include:

• Manage plans and organize customer activities. Supervise, coordinate, train, motivate and guide other Fields Service Engineers.
• Work on a wide variety of complex planning activities where material or sourcing requirements are variable and special projects where customer equipment performance is key to contractual obligations and/or project deadlines.
• Assist Customer Support Management and Regional Sales Managers by understanding and communicating customer initiatives and ensuring timely closure of customer requirements.
• Instruct customers in the complete operation and maintenance of equipment.
• Assist customers in identifying and repairing equipment related process problems.
• Participate in internal meetings to facilitate the coordination of important issues including spare parts, warranty and daily/weekly priorities.
• Retrieve, compile and report equipment performance indicators to both customer and company Management.
• Keep Management informed of all tool-down situations.
• Provide technical assistance or training to less experienced personnel.
• Coordinate technical resources to track and close customer issues.
• Perform in a dynamic and challenging environment with drive and creativity.
• Preparation and delivery of related training, measuring and recording of performance progress, serving as a liaison between customer and the company.
• Provide work direction to Field Service Engineers who are also working onsite.
• Maintain all assigned equipment logs and records promptly and thoroughly.

In order to be successful in this role, you must have at least six years of engineering / technical and supervisory experience in a high-volume semiconductor (or similar) manufacturing environment. A 4-year degree in a technical / engineering discipline is preferred, but significant experience will be considered in lieu of a degree. You should have familiarity with the coordination of production operations and a strong customer-service profile, being the “face” of the company for the client. You cannot have been a Blue Badged Intel employee at any of their facilities within the past six months to be considered for this role.



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Field Service Technician
Position ID: # EB-6321113206
Date Posted: 7/12/2024 1:45:31 PM
Location: Meridian, ID
Industry: Semiconductor
Salary: $60,000 - $90,000

Job Description

Title: Field Service Technician

· Location: Meridian, ID
· Shift: High Travel, approximately 75% (International and Domestic)
· Compensation: $60-90k + Bonus (up to 10%)
· Benefits: 401K, low-cost health insurance, company vehicle, laptop, cell phone, high end tool kit, and more
· Shift/Travel: Travel up to 75% of the time based on customer requirements. Travel will generally be from Monday-Friday with one week onsite at customer facility and 1 to 2 weeks working in HQ.

Position Description:
As a Field Service Technician you will be responsible for the equipment installation and technical support of a variety of Company products. You will be the face of the company and must ensure good customer relations while on-site at client locations.



A typical day will involve investigating and resolving customer technical issues, performing equipment installations, repairing, or troubleshooting out-of-service units and eliminating future operational or service difficulties for customers. Each customer and customer site are unique and come with its own challenges, so Field Service Technicians must be able to adapt and solve problems on the fly.


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On-Site FSE
Position ID: # EB-1357145086
Date Posted: 7/12/2024 11:14:24 AM
Location: Albuquerque, NM
Industry: Semiconductor
Salary: $35 - $37

Job Description

Position Details:
• Title: On-site Field Service Engineer
• Locations:
o Hillsboro, OR
o Albuquerque, NM
• Schedule:
o Hillsboro: 12-hr Night shift: 7p – 7a on a 4-on, 3-off, 3-on, 4-off schedule (x8 openings).
12-hr Day shift: 7a – 7p on a 4-on, 3-off, 3-on, 4-off schedule (x9 openings).
o Albuquerque: 12-hr Night shift: 7p – 7a on a 4-on, 3-off, 3-on, 4-off schedule (x5 opening).
12-hr Day shift: 7a – 7p on a 4-on, 3-off, 3-on, 4-off schedule (x6 openings).
• Compensation: Target base rate $35/hr - $37/hr
o Bonuses/Additional Compensation: Overtime is paid at 1.5X after 40 hours; 15% shift premium for night shift; relocation assistance available.
• Benefits: EVG offers an excellent benefits package with comprehensive medical/dental/vision plans, Incentive Savings Plan (ISP) / 401k, tuition assistance opportunities, paid time off, etc.

Position Description: In this role you will be responsible for the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment. You will be trained to become an independent “product expert” on selected EVG product lines. You will be responsible for implementing detailed, complex customer installation plans for both reliability and process and qualification. You will also need to train customer personnel on advanced equipment operation, maintenance procedures and process related operations. You will provide onsite technical support for development and implementation of equipment and process applications. Some specific responsibilities include:

• Complete on-site equipment installations or complex retrofits on equipment
• Provide professional and courteous service to customers with a primary goal of complete customer satisfaction.
• Assist customers and other personnel in identifying and repairing equipment related process problems.
• Assist with performing onsite preventative maintenance, cleaning equipment as required and verify the operational quality of equipment.
• Assist with performing start-up, warranty, paid service and service contract activities. Assist with performing hardware set-up on specified systems within established time frames.
• Troubleshoot and correct process variations on systems. Diagnose sources of hardware or process problems on equipment, facilities or wafers.
• Participate in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.
• This position may require the use of EVG hired vehicles on EVG business. You must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges
In order to be successful in this role, you should have experience with and a significant working knowledge of Electronics / Avionics and electrical systems. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC and greater). You cannot have been an Intel employee at any of their facilities within the past six months to be considered for this role.



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On-Site FSE
Position ID: # EB-2519336343
Date Posted: 7/12/2024 11:10:23 AM
Location: Hillsboro, OR
Industry: Semiconductor
Salary: $35 - $37

Job Description

Position Details:
• Title: On-site Field Service Engineer
• Locations:
o Hillsboro, OR
o Albuquerque, NM
• Schedule:
o Hillsboro: 12-hr Night shift: 7p – 7a on a 4-on, 3-off, 3-on, 4-off schedule (x8 openings).
12-hr Day shift: 7a – 7p on a 4-on, 3-off, 3-on, 4-off schedule (x9 openings).
o Albuquerque: 12-hr Night shift: 7p – 7a on a 4-on, 3-off, 3-on, 4-off schedule (x5 opening).
12-hr Day shift: 7a – 7p on a 4-on, 3-off, 3-on, 4-off schedule (x6 openings).
• Compensation: Target base rate $35/hr - $37/hr
o Bonuses/Additional Compensation: Overtime is paid at 1.5X after 40 hours; 15% shift premium for night shift; relocation assistance available.
• Benefits: EVG offers an excellent benefits package with comprehensive medical/dental/vision plans, Incentive Savings Plan (ISP) / 401k, tuition assistance opportunities, paid time off, etc.

Position Description: In this role you will be responsible for the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment. You will be trained to become an independent “product expert” on selected EVG product lines. You will be responsible for implementing detailed, complex customer installation plans for both reliability and process and qualification. You will also need to train customer personnel on advanced equipment operation, maintenance procedures and process related operations. You will provide onsite technical support for development and implementation of equipment and process applications. Some specific responsibilities include:

• Complete on-site equipment installations or complex retrofits on equipment
• Provide professional and courteous service to customers with a primary goal of complete customer satisfaction.
• Assist customers and other personnel in identifying and repairing equipment related process problems.
• Assist with performing onsite preventative maintenance, cleaning equipment as required and verify the operational quality of equipment.
• Assist with performing start-up, warranty, paid service and service contract activities. Assist with performing hardware set-up on specified systems within established time frames.
• Troubleshoot and correct process variations on systems. Diagnose sources of hardware or process problems on equipment, facilities or wafers.
• Participate in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.
• This position may require the use of EVG hired vehicles on EVG business. You must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges
In order to be successful in this role, you should have experience with and a significant working knowledge of Electronics / Avionics and electrical systems. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC and greater). You cannot have been an Intel employee at any of their facilities within the past six months to be considered for this role.



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Field Service Technician
Position ID: # EB-1016570153
Date Posted: 7/12/2024 10:45:11 AM
Location: Corona, CA
Industry: Services
Salary: $25 - $71

Job Description

Position Details:
• Title: Generator Field Service Tech
• Location: Corona, CA
• Shift: M-F 7am-3:30pm. Weekends as needed. OT Available
• Compensation:
Trainee - $25-$25/hr Level 1 - $30-$45/hr Level 2 - $38-$57 Level 3 - $44-$66/hr
Master – $47-$71/hr
• Benefits: Full comprehensive benefits available
• Travel: 50% in local area

Position Description:
The Generator Field Service Technician is responsible for providing on-site and phone troubleshooting, repair, equipment modifications, installation, and sales support of enerac industrial products.

Qualifications:
• TRAINEE - Minimum 1-3 years related mechanical experience (completion of HVAC program preferred)
• LEVEL 1-Minimum 2-3 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)
• LEVEL 2- Minimum 4 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)
• LEVEL 3 – Minimum 6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)
• MASTER – Minimum 10-15 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)
• Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams.
• Knowledge of power generation; light tower, pumps, and heating products
• Spark Ignited knowledge



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UPS Field Technician
Position ID: # EB-1394347887
Date Posted: 7/11/2024 8:00:00 AM
Location: Columbia, MD
Industry: Energy
Salary: $28 - $28

Job Description

Position Details:
Title: UPS Field Technician
Location: Columbia, MD
Shift: Monday – Friday | 8am – 5pm
Compensation: Expect an annual W2 around $80K or more!
$28/ hour + OT at time ½ (roughly 12 hours of OT a week) + 5K sign on bonus
Weekends and any overtime before 6am or after 6pm are double.
Benefits: Health, Dental, Life, and Supplemental Insurances available; Paid time off (PTO) – 3 weeks (15 days) prorated; paid holidays; up to 4% 401K match
Travel: Regional Travel in the Virginia/DC area; all travel will be driving your company truck to client sites; 5 nights of travel expected per month

Position Description | UPS Field Technician
A fully competent UPS Field Technician applies an intensive and diversified knowledge of complete UPS start-up, testing and operations. Responsible for installation, commissioning, maintaining, repairing, and providing emergency support on Batteries, Chargers, Inverters, Static Switches, and Maintenance Bypass Switches for Commercial, Telecom, and Industrial systems at customers' sites. Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing. Discuss with technical support problems related to maintenance or operation of equipment. The best candidate background for this role would be someone with either extensive electronic or electrical background. Essential functions include:
• Perform initial starts-ups.
• Provide 24/7 on-call emergency services as required.
• Work with other team members to complete custom and large installation projects.
• Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
• Establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives, and others as appropriate.
• Maintain and safeguard company-issued tools and equipment.
• Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
• Protect company proprietary information, manuals, and records.
• Maintain vehicle in safe and operational condition and always maintain current insurance and a valid license.
• Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.
• Timely and accurate completion of paperwork including Field Service Reports, timecards, and expense reports.
• Maintain technical documentation for study and/or review.
• Provide training and guidance to less experienced employees where necessary.
• Attend product specific training as necessary.
• Safely clean up electrolyte spills.

Requirements:
The ideal candidate has 4-5 years of technical training and hands-on experience in an electronic/electrical role with the US Navy or Airforce. You must also have knowledge and experience with Oscilloscopes, Multi-meters, Hydrometers, and Computer Skills, software skills (Microsoft Word and Excel).

Additional Requirements Include:
• Must have satisfactorily completed a pre-employment assessment, background screening, pre-employment physical and DOT drug screen (hair follicle).
• Must have a valid driver’s license, insurable driving history and ability to operate a motor vehicle following all traffic laws and safe, courteous driving habits.
• Must be legally eligible to work in the United States without employer sponsorship.



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Automation Field Service Technician
Position ID: # EB-6323882135
Date Posted: 7/11/2024 8:00:00 AM
Location: Pittsburgh, PA
Industry: Manufacturing
Salary: $25 - $28

Job Description

Position Details:

• Title: Automation Field Service Technician
• Location: Pittsburgh, PA (surrounding areas)
• Shift: Mon-Fri 7:00am-4:00pm with customers
• Travel: travel will be 80%- HIGH TRAVEL within the assigned territories
• Compensation: $25/hr-$27/hr with lots of OT, paid from doorstep to doorstep, with OT
possible salary $80k-$85k
o Bonuses/Additional Compensation: + Per Diem + Car Allowance + Mileage + OT
• Benefits: Comprehensive benefits including: medical, dental and vision insurance, 401(k), profit
sharing, Long-term disability, 12 paid Holidays

Position Description:
A Field Service Technician with the company will support customers with (but not limited to) the Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. The technician must be able to follow layout drawings and blueprints used in the installation of equipment, complete status (service) reports daily and expense reports on a weekly basis. The ideal candidate would have excellent customer relations and follow through with clients. This technician will be managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping, lifting up to 50 lbs. Responsibilities also include: customer training, operating automation systems, applications, software, and part programming.

Requirements:
• 2 year degree or related work experience preferred (or military equivalence-Navy Techs to train for PLC
• Ability to analyze, troubleshoot and repair mechanical, hydraulic, pneumatic, optical and electrical
control systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the
customer’s ownership of the machine.



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Automation Field Service Technician
Position ID: # EB-1456986712
Date Posted: 7/11/2024 8:00:00 AM
Location: St. Louis, MO
Industry: Manufacturing
Salary: $25 - $28

Job Description

Position Details:

• Title: Automation Field Service Technician
• Location: St. Louis, MO (surrounding areas)
• Shift: Mon-Fri 7:00am-4:00pm with customers
• Travel: travel will be 80%- HIGH TRAVEL within the assigned territories
• Compensation: $25/hr-$27/hr with lots of OT, paid from doorstep to doorstep, with OT
possible salary $80k-$85k
o Bonuses/Additional Compensation: + Per Diem + Car Allowance + Mileage + OT
• Benefits: Comprehensive benefits including: medical, dental and vision insurance, 401(k), profit
sharing, Long-term disability, 12 paid Holidays

Position Description:
A Field Service Technician with the company will support customers with (but not limited to) the Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. The technician must be able to follow layout drawings and blueprints used in the installation of equipment, complete status (service) reports daily and expense reports on a weekly basis. The ideal candidate would have excellent customer relations and follow through with clients. This technician will be managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping, lifting up to 50 lbs. Responsibilities also include: customer training, operating automation systems, applications, software, and part programming.

Requirements:
• 2 year degree or related work experience preferred (or military equivalence-Navy Techs to train for PLC
• Ability to analyze, troubleshoot and repair mechanical, hydraulic, pneumatic, optical and electrical
control systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the
customer’s ownership of the machine.



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Field Service Engineer (Mechanical Engineering)
Position ID: # EB-3149786482
Date Posted: 7/10/2024 8:00:00 AM
Location: Santa Clara, CA
Industry: High Tech
Salary: $43 - $43

Job Description

Position Details:
Title: Field Service Engineer (Mechanical Engineering)
Location: Santa Clara, CA
Shift: Day shift, typically M – F and every other weekend on stand-by
Compensation: $90K+ base depending on experience and qualifications plus OT and annualized bonus.
Benefits: Medical, dental, vision and 401K (see website for more information)
Travel: Primarily local but may require domestic travel as needed for training
This is a position geared for those that enjoy autonomy with minimal supervision and ownership of their work.
Responsibilities:
• Service and maintain our high-tech multi-beam mask writers at our customer in CA (OR and ID as needed)
• Support installations of our high-tech machines at customer sites
• Perform regular routine inspections of the machines including documentation and reporting
• Troubleshoot issues and find solutions for persistent problem
• Maintain spare parts in our ERP system
• Write reports of your tasks and activities
• Participate in planned service activities at customer sites

Qualifications:
• Technical education in the fields of mechanical engineering (BSME strongly preferred)
• Careful, detailed, and structured hands-on troubleshooting methodology with a focus on mechanically (electrical aptitude)
• Strong communication and social skills as well as extraordinary service orientation
• Good knowledge of vacuum systems, electronics and/or mechanics
• Programming knowledge (SPS, Python) and experience with Linux systems is advantageous
• Practical experience in engineering (mechanical) preferred
• Vendor experience with customers in the semiconductor industry preferred



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Field Service Representative
Position ID: # EB-3657764861
Date Posted: 7/9/2024 2:55:10 PM
Location: Central Valley, CA
Industry: Industrial
Salary: $60,000 - $60,000

Job Description

Title: Field Service Representative
Location: Central Valley, CA
Shift: Day shift
Compensation: Base pay- $60k+ (OT) | $550 /month in car allowance + gas, tires and oil changes, 3-5k bonus | $50 a day in per diem | tools provided & expense account | = over $77-89k/1st year
Benefits: Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life Insurance
Travel: Extensive travel in locally and some in region, up to 90% – On the road routinely to visit customer sites

Common military profiles hired: GSE, Fire Control Tech, Aviation ETs with mech / hydraulic skills, Nuke ETs.


Position Description:
Looking for customer service skills as well as technical aptitude. They want a self-starter that has the maturity to work autonomously. Great opportunity here to work for an established company in a stable industry. Convey that you’re committed to excellence and are dependable.
• Install and service all equipment represented by our company
• Assist our customers in the resolution of problems they may encounter
• Identify and correct hardware failures, software discrepancies, or programming problems
• Instruct on proper use regarding applications, operation and maintenance
• Provide telephone consultation for customers and Stile’s personnel with problems on our equipment
• Recommend corrective action and troubleshooting approaches
• Assist in training other company Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
• Up to 90% travel as required.

Requirements:
• Mechanical, electrical/electronic skills ry
• Experience with computers, pneumatics and hydraulics
• Experience in the woodworking industry a plus
• Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery.



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Field Service Representative
Position ID: # EB-1121537692
Date Posted: 7/9/2024 2:51:28 PM
Location: Inland Empire, CA
Industry: Industrial
Salary: $60,000 - $60,000

Job Description

Title: Field Service Representative
Location: Inland Empire, CA
Shift: Day shift
Compensation: Base pay- $60k+ (OT) | $550 /month in car allowance + gas, tires and oil changes, 3-5k bonus
| $50 a day in per diem | tools provided & expense account | = over $77k/89k 1st year
Benefits: Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life Insurance
Travel: Extensive travel in locally and some in region, 90% – On the road routinely to visit customer sites often M-F

Common military profiles hired: GSE, Fire Control Tech, Aviation ETs with mech / hydraulic skills, Nuke ETs.
Position Description:
Looking for customer service skills as well as technical aptitude. They want a self-starter that has the maturity to work autonomously. Great opportunity here to work for an established company in a stable industry. Convey that you’re committed to excellence and are dependable.
• Install and service all equipment represented by our company
• Assist our customers in the resolution of problems they may encounter
• Identify and correct hardware failures, software discrepancies, or programming problems
• Instruct on proper use regarding applications, operation and maintenance
• Provide telephone consultation for customers and Stile’s personnel with problems on our equipment
• Recommend corrective action and troubleshooting approaches
• Assist in training other company Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
• Up to 90% travel as required.
Requirements:
• Mechanical, electrical/electronic skills
• Experience with computers, pneumatics and hydraulics
• Experience in the woodworking industry a plus
• Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery.



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Field Service Representative
Position ID: # EB-7893584658
Date Posted: 7/9/2024 2:19:46 PM
Location: Boise, ID
Industry: Industrial
Salary: $60,000 - $60,000

Job Description

Title: Field Service Representative
Location: Boise, ID
Shift: Day shift
Compensation: Base pay- $60+ (OT) | $550 /month in car allowance + gas, tires and oil changes, 3-5k bonus | $50 a day in per diem | tools provided & expense account | = over $77-89k/1st year
Benefits: Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life Insurance
Travel: Extensive travel in locally and some in region, up to 90% – On the road routinely to visit customer sites

Common military profiles hired: GSE, Fire Control Tech, Aviation ETs with mech / hydraulic skills, Nuke ETs.


Position Description:
Looking for customer service skills as well as technical aptitude. They want a self-starter that has the maturity to work autonomously. Great opportunity here to work for an established company in a stable industry. Convey that you’re committed to excellence and are dependable.
• Install and service all equipment represented by our company
• Assist our customers in the resolution of problems they may encounter
• Identify and correct hardware failures, software discrepancies, or programming problems
• Instruct on proper use regarding applications, operation and maintenance
• Provide telephone consultation for customers and Stile’s personnel with problems on our equipment
• Recommend corrective action and troubleshooting approaches
• Assist in training other company Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
• Up to 90% travel as required.

Requirements:
• Mechanical, electrical/electronic skills ry
• Experience with computers, pneumatics and hydraulics
• Experience in the woodworking industry a plus
• Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery.



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Field Service Technician
Position ID: # EB-2744736013
Date Posted: 7/9/2024 12:59:40 PM
Location: Dallas, TX
Industry: Industrial
Salary: $25 - $30

Job Description

Position Details:
Title: Field Service Technician
Location: Dallas, TX
Shift: Mostly standard day shift working hours Monday – Friday, dependent upon customer needs
Compensation: $25-$30/hr. commensurate with experience + overtime + paid travel + company profit bonus.
Benefits: An overview of the company’s outstanding total benefits program will be provided to selected candidates.
Travel: Up to 50% travel domestic and international.

Position Description: The field service technician performs troubleshooting, maintenance, and repair of frequency (50,60,400Hz) and power conversion (3-phase/single phase) equipment for defense, aerospace, and marine products. In this role you will troubleshoot, perform, suggest, and expedite service requests and duties to achieve superior customer satisfaction with a focus on safe operations. Key responsibilities include:
• Receive and/or return customer calls/emails regarding technical questions.
• Travel to customer sites & prepare for part delivery, corresponding with applicable department.
• Service (troubleshoot, start-up and repair) units in the field or factory.
• Train customer on unit safety and operation.
• Maintain complete records of service calls with both customers and internal teams.
• Maintain relationships with customers for service or modification.
• Maintain relationships with other departments for service issues.

Requirements: Associate degree in electronics or equivalent technical experience gained through successful completion of an accredited trade school or military electronics-based school.
• Two years electrical experience in 3-phase power systems.
• Ability to read schematics for troubleshooting.
• Flexible and able to travel on short notice.
• Fluent in English with good communication and customer service skills.
• Valid driver’s license and US Passport.



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Field Service Engineer
Position ID: # EB-1176561879
Date Posted: 7/5/2024 8:00:00 AM
Location: San Diego, CA
Industry: Medical
Salary: $55,000 - $60,000

Job Description

Position Details:

• Title: Field Service Engineer
• Location: Boston, MA, Minneapolis, MN, Nashville, TN, Portland, OR, and San Diego, CA
• Shift: You will work from home and typically operate at clients’ sites during normal office hours, M-F, 8am-5pm. Understand you will often be travelling to/from client sites outside normal business hours, and this is where you accumulate most of your overtime hours.
• Compensation: W2: $90,000+ (base salary + OT & quarterly bonuses + additional travel bonuses)
• Benefits: Benefits start on day one: Medical, dental, vision, life insurance, short- & long-term disability, travel insurance, FSA, employee assistance program, matching 401k, 15 paid vacation days, laptop, wi-fi card, cell phone, new personal use company vehicle with all expenses paid or monthly car allowance.
• Travel: You can expect 2-3 nights of overnight travel per week. Occasional short-term travel to help other regions, trade shows, and company training events at their headquarters in Marlborough, MA.

Position Description:
As a Field Service Engineer with the company you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit company products and services. Beyond customer service and support, you will be required to liaison between the company field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.
Essential Duties & Responsibilities:
• Provide optimum customer satisfaction on all company products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent company at technical shows and exhibitions as required.
Qualifications:
Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye

All applicants must have:
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.



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Field Service Technician
Position ID: # EB-3603619930
Date Posted: 7/3/2024 8:00:00 AM
Location: Albuquerque, NM
Industry: Telecommunication
Salary: $70,000 - $75,000

Job Description

Position Details:
Title: Field Service Technician Location: Albuquerque, NM
Shift: Typically day shift
Compensation: Base compensation begins at $70K - $75K depending on experience and qualifications along with OT and performance bonus, company vehicle (Jeep Cherokee or Silverado pick-up) for all regional travel, company cell phone, test equipment, and annual performance-based bonus.
Benefits: Company offers its employees a comprehensive and very diverse benefits packaging, which includes several options for Health / Dental / Vision insurance, company-matched 401K, life/short/long-term disability insurance offerings, educational assistance, paid holiday/sick leave/vacation, performance bonus potential, and employee stock options.
Travel: must be flexible for travel within designated region.
Vaccine Requirement: Not required but encouraged.
Position Description:
The FSO (Field Service Organization) is responsible for supporting the implementation and maintenance of highly technical communications systems at customer locations. Job tasks include but are not limited to: Computers, Servers, and Network equipment both internally and externally to the company. Department works with System manager, Engineer, Sales team, Project managers, System Technologists, and service partners to accomplish the assigned tasks. As a whole, the department is on call approximately 75% of the time to cover public safety customers. Scope of primary responsibilities
include:
y
Maintenance and management of highly technical company communications systems. Focus on maintaining optimal performance levels across an integrated system while taking a pro-active approach to address and mitigate system level alarms and malfunctions. Manages system availability through routine system maintenance, performance monitoring and System wide Preventative Maintenance within the virtual space. Candidates must be familiar with working on virtual machines (i.e., software configuration, routing networks, firewalls, security patching, etc.)

Requirements:
• Experience as a Communications System Technician
• Technical hardware troubleshooting experience with wired/wireless communication systems, networking equipment, IT networks and subscriber equipment.
• Must be able to successfully pass and maintain the ability to pass background checks and obtain
security clearances as well as possess and maintain a clean driving record.
• Ability to be on-call 24/7/365
• Must have very strong knowledge of wired/wireless communications systems, such as local area
networks (LAN) and wide area networks (WAN)

• Must have knowledge in standard telephony and dedicated data circuits, as well as knowledge of
packet switching techniques
• Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access
• Must have strong self-management skills and "people" skills to work closely with the company’s customers and subcontractor partner community, as well as company Sales, Engineering, Project Management, and customer service teams.
• Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision.
• Must be able to solve customer problems quickly during stressful situations
• Knowledge of configuration and testing of channel banks, routers, hubs, and switches
• Ability to develop and present technical training.
• Provides guidance in integrating new tools solutions into the operations of the team.
• Experience in the configuration and testing of company two-way radio and subscriber products.
• FCC license and industry certifications such as ETA are a plus.



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Field Service Technician
Position ID: # EB-1569472483
Date Posted: 7/2/2024 2:48:01 PM
Location: Wilmington, DE
Industry: Oil & Gas
Salary: $75,000 - $80,000

Job Description

Position Details:
Title: Field Service Technician
Location: Wilmington, DE
Shift: M-F 8:00am-4:30pm
Compensation: 75-80k +Provided company cell phone, laptop, and service truck
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401k Matching, Relocation)
Travel: 1 week new hire safety, 1-2 weeks product line training, 2 bi-annual safety meetings, 1 week AC/DC plus, 1 week back up systems and O2 cleaning. After the first year travel will be very low. Less than 10% Will cover Wilmington, and a plant in Middle River, NJ
Veteran Profiles: Machinist Mates, Electrician Mates, Gas Turbine Technicians, Nukes, or Boiler Technicians

Position Description:
• The Field Service Technician is responsible for the safe, reliable, and efficient operation of oxygen and nitrogen producing plants in the assigned territory. This is a challenging and rewarding job that requires the employee to have problem solving capabilities in mechanical, electrical, instrumentation, and production processes.
• Field Service Technicians must be dependable. They work with minimal supervision and must demonstrate initiative and self-motivation. Field Service Technicians usually work alone and have primary responsibility for their assigned plants. Service Techs must be available for call outs.
• Employees in this role operate all aspects of the company air separation plant, from routine operations to solving production problems. They maintain compressors, pumps, valves, motors and related equipment. The technicians start up, shut down, and operate the plant. The plants are located at customer sites and are typically within an hour drive from the home location.
• The technician must solve a variety of mechanical, electrical, instrumentation and process control problems. The technician makes decisions which require coordination of interrelated tasks. The employee develops conceptual solutions to moderately difficult, non-routine issues/problems and provides guidance on technical leadership of projects.
• Field Service Technicians are trained and mentored as they develop knowledge and skills. The employee is also supported with supervision, lead technicians, engineers, sales and other technical staff. Occasionally the technician will travel to locations outside the assigned areas to support those plants.
Requirements:
• Associate's degree in a technical field preferred
• Air separation or similar complex process control function
• Instrumentation and control
• General maintenance of industrial equipment
• Compressors and compressor maintenance
• Industrial mechanical maintenance
• Industrial electrical or electrician
• Heating, Ventilation, Air Conditioning (HVAC)
• Military technical fields; Machinist Mates, Electrician Mates, Gas Turbine Technicians, and Boiler Technicians
• Dependable and honest
• Safety commitment and compliance with procedures
• Driver’s license with clean record
• Trouble shooting and diagnostics
• Use volt-ohm meters, calibration devices, and data collectors
• Maintenance and repairs of industrial equipment
• Process understanding, process control schematic interpretation
• Computers, Microsoft applications, FIX 32, and process control computer systems
• Maintenance and compliance documentation
• Communications, both verbal and written
• Quality controls, analyzers
• Organization and time management
• Work Planning



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Field Service Technician
Position ID: # EB-2911390296
Date Posted: 7/2/2024 2:44:48 PM
Location: South Portland, ME
Industry: Oil & Gas
Salary: $75,000 - $80,000

Job Description

Position Details:
Title: Field Service Technician
Location: South Portland, Maine
Shift: M-F 8:00am-4:30pm
Compensation: 75-80k +Provided company cell phone, laptop, and service truck
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401k Matching, Relocation)
Travel: 1 week new hire safety, 1-2 weeks product line training, 2 bi-annual safety meetings, 1 week AC/DC plus, 1 week back up systems and O2 cleaning. After the first year travel will be very low. Less than 10% Will cover a plant in Portland and in Westbrook
Veteran Profiles: Machinist Mates, Electrician Mates, Gas Turbine Technicians, Nukes, or Boiler Technicians

Position Description:
• The Field Service Technician is responsible for the safe, reliable, and efficient operation of oxygen and nitrogen producing plants in the assigned territory. This is a challenging and rewarding job that requires the employee to have problem solving capabilities in mechanical, electrical, instrumentation, and production processes.
• Field Service Technicians must be dependable. They work with minimal supervision and must demonstrate initiative and self-motivation. Field Service Technicians usually work alone and have primary responsibility for their assigned plants. Service Techs must be available for call outs.
• Employees in this role operate all aspects of the company air separation plant, from routine operations to solving production problems. They maintain compressors, pumps, valves, motors and related equipment. The technicians start up, shut down, and operate the plant. The plants are located at customer sites and are typically within an hour drive from the home location.
• The technician must solve a variety of mechanical, electrical, instrumentation and process control problems. The technician makes decisions which require coordination of interrelated tasks. The employee develops conceptual solutions to moderately difficult, non-routine issues/problems and provides guidance on technical leadership of projects.
• Field Service Technicians are trained and mentored as they develop knowledge and skills. The employee is also supported with supervision, lead technicians, engineers, sales and other technical staff. Occasionally the technician will travel to locations outside the assigned areas to support those plants.
Requirements:
• Associate's degree in a technical field preferred
• Air separation or similar complex process control function
• Instrumentation and control
• General maintenance of industrial equipment
• Compressors and compressor maintenance
• Industrial mechanical maintenance
• Industrial electrical or electrician
• Heating, Ventilation, Air Conditioning (HVAC)
• Military technical fields; Machinist Mates, Electrician Mates, Gas Turbine Technicians, and Boiler Technicians
• Dependable and honest
• Safety commitment and compliance with procedures
• Driver’s license with clean record
• Trouble shooting and diagnostics
• Use volt-ohm meters, calibration devices, and data collectors
• Maintenance and repairs of industrial equipment
• Process understanding, process control schematic interpretation
• Computers, Microsoft applications, FIX 32, and process control computer systems
• Maintenance and compliance documentation
• Communications, both verbal and written
• Quality controls, analyzers
• Organization and time management
• Work Planning



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Field Service Technician
Position ID: # EB-1528868840
Date Posted: 7/2/2024 10:49:14 AM
Location: Detroit Rock CIty, MI
Industry: Medical
Salary: $65,000 - $70,000

Job Description

Position Details:
• Title: Field Service Rep
• Location: Detroit, MI
• Travel/Schedule: Minimal travel; this is primarily a standard Mon-Fri dayshift opportunity at a specific customer site.
• Compensation: Target Base Salary ~$65K - $70K
o Bonuses/Additional Compensation: Overtime + Per Diem + mileage / gas reimbursement
o Benefits: Company offers an industry-standard corporate benefits package to include Medical / Dental / Vision, company matched RRSP/DPSP, a generous paid time off (PTO) program, Life Insurance, Flexible Work Schedule, a profit sharing-program and opportunity for personal and professional growth.
Position Description: The company provides top of the line, full and partial automation solutions for both direct mail and retail pharmacies. The OptiFill and RIVA service groups provide support and expertise to the customers on company equipment and product lines. Service Representative(s) will be primarily responsible for providing Level 2 technical support to customers and third-party Level 1 support vendors, along with managing and maintaining the relationship with the customers on behalf of the company. You will specifically:
• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the company system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening.
In order to be successful in this role, you should have at least 5 years’ experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems. A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc). Experience and knowledge of troubleshooting robotics and/or automated systems is ideal. And you must be service-minded and customer-focused.



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Field Service Project Engineer
Position ID: # EB-5745076069
Date Posted: 7/2/2024 8:00:00 AM
Location: Orlando, FL
Industry: Energy
Salary: $105,000 - $115,000

Job Description

Position Details:
• Title: Field Service Project Engineer (JMO Leadership Development Program)
• Location: Orlando, FL
• Shift: Normal Day Shift
• Compensation: First Year Total Compensation = $125k – 140k
• Base Salary = $105k – 115k
• Bonus Plan = 10% Target Bonus (approx. $10k)
• Overtime (when leading a project team) = $10k – 15k
• plus, daily per diem (while traveling), plus All Travel Rewards (all hotel and flight rewards)
• Benefits: Company offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:
• 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
• 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
• There are other perks like “be well” reimbursement of $300/year for health/fitness classes and related items.
• Perks: All Travel Rewards (Hotels & Flights), 4 months off a year, plus 20 days of PTO earned per year!
• Travel: Approximately 30 – 50% travel to project sites, customer sites, and the company manufacturing sites around the world.
• COVID Vaccination: Not required.
• Perks: All Travel Rewards (Hotels & Flights), 4 months off a year, plus 20 days of PTO earned per year!

Position Description:
This position/program is a developmental project engineering role where you will need to thrive in ambiguity and use your leadership and relationship building skills to influence large multi-functional teams to solve technical, production, and logistics problems in the power generation industry. This role will report to the director of operations for Field Service North America and take supporting and lead roles in multiple concurrent service and strategic business projects and require little to no direct supervision; while learning the larger business and operation! Specific functions will include:
• Coordinating large service and modification projects for power plants around the world.
• Leading multi-functional field and office teams through influence to complete short- and long-term improvement and business operations projects.
• Actively serve on power plant service outage projects as a field engineer.
• Create and execute business plans and presentations to senior internal and customer executives.

Requirements The company is looking for O-3 and early O-4 Junior Military Officers with excellent leadership and a strong track record of success and results.
• Ability to form strong genuine relationships with coworkers and customers!
• Willingness and ability to travel frequently and operate independently of direct supervision.



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Field Service Technician
Position ID: # EB-3306938736
Date Posted: 7/1/2024 8:00:00 AM
Location: Grand Rapids, MI
Industry: Industrial
Salary: $35 - $40

Job Description

Position Details:
• Title: Field Service Technician
• Location: Grand Rapids, MI (1 hour radius)
• Shift: High Travel, approximately 90%
• Compensation: $35-40+/hr + OT & Per Diem; First Year W2 between $80-90k
• Benefits: 401K, 20 days PTO, company vehicle, laptop, cell phone, high end tool kit, and more
• Shift/Travel: Travel up to 90% of the time based on customer requirements, to include international travel. Generally gone Monday-Friday and home for the weekends. 70% of travel will be within the U.S. and 30% will be in Canada.

Position Description:
As a Field Service Technician you will be responsible for initial installation, machine setup and start-up, mechanical and electrical maintenance, and end user training on various types of automated packaging machines and lines including robotic packaging machinery.
• Direct and Assist customer personnel in the installation. Configure and prepare new equipment for initial start-up.
• Resolve technical problems and answer customers' queries. Repair or modify various networks and safety circuits.
• Educate customers on the operation and maintenance of equipment.
• Recommend the purchase of services or spare parts to customers.
• Perform maintenance, prevention, and after-sale service and Document activities in daily reports.
• Travel to customer sites to troubleshoot various packaging equipment.
• Recommend ideas or changes to machines that will make them more reliable and efficient.

Requirements:
• Candidates with strong electrical-mechanical backgrounds (480v 3Phase) who understand wiring diagrams, circuit tracking, working with servos and motors, component level repair as well as troubleshooting and multimeter usage are a fit for this position.
• Navy FC’s and similar Ratings/MOS’s are a great fit, post military automation, robotics or industrial maintenance will set you apart from the pack!



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Field Service Technician
Position ID: # EB-6613245493
Date Posted: 6/27/2024 10:02:13 AM
Location: Minneapolis, MN
Industry: Computer/Software
Salary: $24 - $28

Job Description

Title: Field Service Technician
Location: Remote – Report from home – daily commutable distance to Minneapolis, MN metro area.
Shift: Monday – Friday 8 AM – 5 PM
Compensation: $24 - $28 per hour + OT at time and half + 401(k) Match + Vehicle Allowance
Benefits: Full comprehensive benefits, tools, cellphone, laptop, and mileage reimbursement.
Travel: Local regional travel only. Visiting customer sites in the Minneapolis area - home every night.

Position Description: The Field Service Technician is responsible for maintaining a thorough working knowledge of all aspects of the mechanical and electronic functionality of all generations of the ImageTrac scanner. The Field Service Technician will maintain availability for dispatches to customer sites based on contracted hours, during and after regular business hours as needed. The essential functions of the Field Service Representative consist of but are not limited to the following: Maintains thorough knowledge of all ImageTrac mechanical and electronic functions. Provides effective, timely, and competent technical support assistance to customers. Arrives at customer sites within the contracted response times. Ensures proper management and control of all company assets (tools, documentation, software, intellectual property, etc.). Strives to ensure the highest level of customer satisfaction is always maintained. Maintain a working knowledge of SoftTrac, Docnetics, and all company proprietary software. Properly follows the call flow for all incident activity. Ensures that RMA parts are returned promptly and according to current procedures. Properly tests all work performed to make sure it meets the quality expected of the company. Meets all scheduled deadlines. Be available for dispatches during and after normal business hours as dictated by current contracts. Analyze customer operational processes for possible opportunities for the company software sales or services. Maintain a working knowledge of PCs that are associated with all generations of company equipment.


Requirements:
• 2-3+ years of Electronics troubleshooting and a working knowledge of PCs
• Must have a valid driver's license and good credit history.



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Field Service Technician
Position ID: # EB-1656667400
Date Posted: 6/27/2024 8:00:00 AM
Location: New Haven, CT
Industry: Energy
Salary: $65,000 - $75,000

Job Description

Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for a Field Service Technician position with a company that develops, manufactures, and services hydrogen fuel cells and other innovative hydrogen energy solutions.

Position Details
Location: Southern CT (Bridgeport/New Haven areas)
Compensation: $65K-$75K + OT and annual performance bonus. Up to $80K first year W2
Travel: 25%, local travel to Bridgeport and New Haven sites and travel to Long Island, NY as needed. Overseas travel as needed.
Benefits: Competitive benefits package to include 401k, Medical, Dental and vision as well as tools and company vehicle.

Position Description
As a Field Service Technician, you will provide assistance to Senior Field Representatives at regional off-site fuel cell power plant global locations and provide hands-on maintenance and repair services on-site for the company’s fleet of fuel cell installations. You will participate in the commissioning of new fuel cells at new sites, as well as support of troubleshooting, testing, and repair activities on existing fuel cell installations. Responsibilities will include:
• Under appropriate guidance and direction, perform troubleshooting & repairs on fuel cells installed at customer sites.
• Collaborate with others on commissioning of new fuel cell installations.
• Perform service and troubleshooting on ancillary equipment used for overall fuel cell operation.
• Increasingly utilize the fuel cell remote monitoring system to control fuel cell, as directed.
• Utilize electrical schematics to troubleshoot electrical components.
• Complete all assigned reports prior to leaving customer site.
• Provision and maintenance of accurate product service histories.
• Travel overseas as needed.
• Overtime is required as needed.

Position Requirements
• 4-6+ years of hands-on experience servicing/troubleshooting products containing a variety of components.
• Electrical/HVAC trade school certification, E1/E2 or P1/P2 license is a plus but not required.
• Understanding of principles of large distribution switchgear 480-volt systems.
• Experience with computer systems, preferably remote monitoring and control systems.
• Understanding of mechanical and electrical componentry, plumbing, and systems operation.
• Candidates with a background in HVAC systems or electrical troubleshooting in the military should apply!


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Field Service Representative
Position ID: # EB-1144035949
Date Posted: 6/25/2024 8:00:00 AM
Location: Detroit, MI
Industry: Manufacturing
Salary: $34 - $36

Job Description

Position Details:
Title: Field Service Representative
Location: Detroit, MI (initial training is based out of Ann Arbor office)
Shift: Day Shift, M-F
Compensation: $70K - $75K+ base depending on experience and qualifications plus performance bonus!
Benefits: Mileage reimbursement, Medical, Dental, Vision, 401k, Vacation, Sick, and Holiday Pay. Additionally, you will receive allowance for clothing and new work boots each year. A company cellphone and vehicle will also be provided.
Travel: Expect up to 80% travel monthly (M-F, up to 3 weeks per month) to support North America
Position Description:
Under the general supervision of the Field Service Supervisor or Manager, installs, maintains and repairs company supplied equipment at customer locations.
• Installs, repairs and maintains company products at customer sites.
• 80% Travel and ability to obtain passport.
• Balance of time spent between home and field.
• Provides technical assistance to customers and company departments, including parts, technical questions, and some application support.
• May assist with preparing quotations or RMAs
• Complete Workorders and Field Service Reports with sufficient detail for customer invoicing, warranty charges, labor and materials charges, and policy.
• Maintain notes and in the customer service database (ServiceMax).
Requirements:
• Ability to effectively and professionally deal with customers and co-workers as evidenced by two or more years of customer service-related experience.
• Ability to work with little or no direct supervision.
• Ability to efficiently and accurately perform installations and repairs on scientific instruments and willingness to
learn company instruments. y
• Electronics/optical or technical background.
• Needs to be able to think on their feet and troubleshoot complex scenarios
• Experience with ServiceMax or similar, Salesforce and/or SAP experience are a plus
• Associate's degree or equivalent experience in a technical field.
• Experience with Microsoft Word and Excel or similar.
• Good communications skills
• Must be able to routinely lift 50 pounds.



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ASI Technical Specialist
Position ID: # EB-5698999615
Date Posted: 6/25/2024 8:00:00 AM
Location: Sugar Land, TX
Industry: High Tech
Salary: $100,000 - $120,000

Job Description

Position Details: Analytical System Integration
• Title: ASI Technical Specialist or Engineer
• Location: Sugar Land, TX
• Shift: Monday through Friday, daytime hours. Evenings and weekends as needed.
• Compensation: $100-$120K based on experience. Potential 10-15% Bonus.
• Benefits:
• Travel: 75% domestic travel, potential short-term travel in North America-Canada

Position Description:
• Perform a variety of routine and complex field service tasks related to analytical systems and provide technical support on Company and various other analytical analyzers/products.
• Responsible for delivering customer satisfaction through commissioning/startup, field services, and implementation/integration of analyzer systems in accordance with standards and procedures.
• Primary focus is on troubleshooting, repair, software enhancements, hardware enhancements, and modifications, including Instrumentation, sample systems, analyzers, and PLC systems.
• Work closely with Sr. TSE and manager to acquire training/practical experience.
• Research problems for and with the TSE team, conveying answers to customers when appropriate.
• Field service trips to customer sites to identify/resolve problems individually or as a team member.
• Identify and report potential quality problem in service or products to the TAC manager.
• Assist in developing training programs for new hires and refresher training for existing personnel.
• A Technical Support Engineer will closely supervise all work and training for the initial training period with bi-weekly progress review. TAC Sup will monitor monthly for 1st

Requirements:
• Engineering Degree or 5 years’ experience in analytical products or instrumentation.
• Must be team oriented and dedicated to total customer satisfaction.
• Must be responsible, professional, mature, well organized, able to work with limited supervision and adaptable to stressful working conditions.



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Mobile Fleet Technician
Position ID: # EB-4961963467
Date Posted: 6/21/2024 2:10:15 PM
Location: Phoenix, AZ
Industry: Transportation
Salary: $25 - $42

Job Description

Position Details:
Title: Mobile Fleet Technician
Location: Phoenix, AZ area.
Shift: Monday – Friday 2pm-12am. May get dispatched on the weekends for emergency service.
Compensation: $25-$42/hr. starting base rate based on skills and experience + bonus based on branch performance and company profitability + cumulative pay raises and incentives for progression through professional development skill grades & certifications. Annual W2 $60K-$95K+!
Benefits: A comprehensive summary of benefits will be provided to all selected candidates.
Travel: Service area is within a 200-mile radius from the shop, paid for all travel. You will have company mobile service truck outfitted with all the latest tools and equipment for mobile field service repair work.

Position Description: As the heart of the company, the mobile fleet technicians safely perform service, routine and emergency maintenance, installation, and repair in the field with world-class customer service. In this role you will be responsible for fixing equipment and systems and making repair recommendations to customers trucks, vehicles, and equipment. You will work with other service technicians and associates to ensure all scheduled work is performed safely and to the customer's satisfaction. Key responsibilities include:
• Service, repair, modify, diagnose, and reassemble vehicles, machinery, & equipment for operation.
• Failure analysis, service, and repairs for customers. 80% of business is oil changes in the field.
• Troubleshoot electrical, air conditioning, and emissions systems issues.
• Perform preventative maintenance – changing oil, checking batteries, lubrication, etc.
• Repair diesel trucks – engines, alignments, suspension, hydraulics, transmissions, electrical systems.
• Inspect brake systems, steering mechanisms, wheel bearings, etc. for proper, safe, & optimal operation.

Requirements: Good, safe troubleshooting skills and experience on heavy vehicular systems & equipment.
• 2+ years of experience servicing tractor/heavy equipment/medium-to-heavy-duty diesel trucks.
• Working knowledge of emissions control, air/brake systems, and DC electrical systems preferred.
• Experience with heavy-duty engines, chassis, drivelines, hubs, wheel seals, & air conditioning systems.
• Outstanding teamwork, drive, and willingness to learn with excellent customer service.
• Some basic computer skills including Microsoft Office Suite.
• Basic hand tool for work as a maintenance professional. Company offers a Tool Insurance program.



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Field Service Technician
Position ID: # EB-1094846984
Date Posted: 6/21/2024 12:50:35 PM
Location: Sacramento/San Jose/Stockton, CA
Industry: Industrial
Salary: $32 - $38

Job Description

Position Details:
• Title: Field Service Technician
• Locations:
o Tulsa, OK: target salary ~$28/hr - $32/hr
o Phoenix, AZ: target base ~ $30/hr - $35/hr
o Bay Area, CA (San Jose/Fresno/Stockton/Sacramento/Santa Rosa): target base ~$32/hr - $38/hr
• Travel/Schedule: Approximately 75% travel; you can realistically expect to travel Mon-Fri overnight throughout the U.S. (home on weekends) for three weeks each month, and be home for the other week. Jobs are typically 3 to 5 days in length. When not travelling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$28/hr - $38/hr+ depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (5%), tuition assistance opportunities, 4 weeks PTO, on-site gym, etc.

Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously.
Some specific responsibilities include:
• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required.
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as motors, industrial controls, compressors, etc. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC). You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.



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Field Service Technician
Position ID: # EB-4561061645
Date Posted: 6/21/2024 12:48:49 PM
Location: Phoenix, AZ
Industry: Industrial
Salary: $30 - $35

Job Description

Position Details:
• Title: Field Service Technician
• Locations:
o Tulsa, OK: target salary ~$28/hr - $32/hr
o Phoenix, AZ: target base ~ $30/hr - $35/hr
o Bay Area, CA (San Jose/Fresno/Stockton/Sacramento/Santa Rosa): target base ~$32/hr - $38/hr
• Travel/Schedule: Approximately 75% travel; you can realistically expect to travel Mon-Fri overnight throughout the U.S. (home on weekends) for three weeks each month, and be home for the other week. Jobs are typically 3 to 5 days in length. When not travelling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$28/hr - $38/hr+ depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (5%), tuition assistance opportunities, 4 weeks PTO, on-site gym, etc.

Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously.
Some specific responsibilities include:
• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required.
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as motors, industrial controls, compressors, etc. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC). You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.



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Field Service Engineer
Position ID: # EB-9025205546
Date Posted: 6/21/2024 11:35:53 AM
Location: Miami, FL
Industry: Medical
Salary: $75,000 - $85,000

Job Description

Position Details:
• Title: Field Service Engineer – Proton Therapy
• Location: Miami, FL
• Shift: 4 on 3 off – rotational shift – 7am to 7pm, 2pm to 11pm, and 7pm to 7am
• Compensation: $75-$85K + 15% shift diff, + OT. 1st year W-2 should be $100K or more
• Benefits: Robust benefits package including 401K with Co. match $1 for $1 up to 6%

Position Description: Responsibilities include:
• Provide highly visible customer support through the performance of on-site installation of proton therapy equipment and ancillary devices, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Check out and approve operational quality of system equipment and instruct customers in the operation and maintenance of the system.
• Serve as company liaison with customer on administrative/technical matters for assigned projects.
• Interpret customers’ needs and clarify where responsibility for problem resolution falls.
• May include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Installs and upgrades a wide range of complex and advanced company products according to technical documentation and company guidelines to ensure that customer’s equipment operates efficiently.
• Demonstrate to customer equipment operation and specification according to Customer Acceptance Procedure (CAP). Instruct customers in operation/basic maintenance of VMS products.
• May coordinate and review the activities of a small group of Installation Representatives.

Requirements:
• Intermediate level of knowledge in the proper use of the following:
Mechanical: Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives
Electrical: Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling; Soldering
• Desired Military Experience in the following: Nuclear power plant, Airframe & power plant, Avionics, Ground support equipment maintenance, Medical devices, Electrical maintenance
• Experience in the semiconductor field service/maintenance: Ion Implant, CVD, Etch, PVD, Photolithography



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Sr. Field Service Commissioning Technician
Position ID: # EB-1525746221
Date Posted: 6/20/2024 8:00:00 AM
Location: Mankato, MN
Industry: Industrial
Salary: $33 - $38

Job Description

• Location: Mankato MN, must live in MN
• Shift: Monday is a travel day
• Travel: 100%-North & South America with some European travel
• Training: There will be approximately a year (fast track) of classroom and field training. Most training is in the USA but there is some in Germany.
• Compensation: $33-38 per hour + OT Total earning potential $80k-$85k
o Bonuses/Additional Compensation – Company vehicle provided for short trips or around the upper Midwest, All flights and rental cars are paid by the company & company credit card
• Benefits: Comprehensive health, dental, vision, and so much more
• Vaccine Requirement: None but to enter to some customer sites it will be required
• Technical Fit: 90% electrical, 10% mechanical
Navy Nuke EM, or Power Gen Tech with component level experience.


Position Description: As a Sr. Field Service Commissioning Technician you will be performing preventative maintenance, start-ups, and repairs on generators; including automatic transfer switches, diesel, and gaseous engines. Promote safe and efficient operation of duties. High travel required.

• Service, troubleshoot, repair and overhaul engines, genset systems and their electronic and mechanical systems.
• Lead on-site work, maintain active list of project timelines and prioritize job tasks
• Prepare work estimates
• Commission and operate engines and genset systems
• Instrument genset systems and record test data
• Inspect parts to assure conformance to specification
• Perform field inspections of failed parts and write reports to avoid future incidents
• Maintain engine, system, equipment log books, and detailed records of daily activities
• Identify and request parts and tools to perform job functions
• Source local vendors required for field service
• Work with product groups on product design development
• Provide input for updates of service manuals and bulletins
• Instruct customers in safe engine operation, shutdown procedures and troubleshooting
• Provide technical assistance to other service personnel
• Remain technically current
• Maintain a clean and safe work area
• Analyze technical data, and perform special projects as required



















Requirements:
• Two years mechanical or technical trade school and 5 years field service with mechanical or electrical troubleshooting experience; or 7 years field service experience.
• Excellent knowledge of electronics and ability to read blue prints and electronic schematics
• Ability to travel 60-80% on short notice international and domestic
• Ability to lift, push, pull weights in the 20-60 lb. range; bend down, stand over, lay down and complete work tasks within the tight confines typical of genset enclosures and compartments and/or engine rooms for long periods of time
• Ability to operate machine shop equipment used for fabricating test parts and equipment
• Strong ability in the operation and troubleshooting of engines, instrumentation and electronic engine controls as well as the use of mechanical and electrical hand tools
• Strong ability in the use of measurement and testing tools for mechanical and electrical systems; technical language and engineering terminology
• Strong knowledge in the principles of electronics, physics, hydraulics, pneumatics; operation of internal combustion engines
• Strong knowledge in the physical properties of fuels, coolants, lubricants and oils
• Proficient verbal and written English communication skills and good organizational skills
• Proficient with PC and MS Office Suite
• Clean driving record


Qualifications:

• Experience with MTU engines and electronics
• Experience in gaseous engine service industry
• Experience in testing of gaseous engine components
• Experience in rigging of weights up to 1 ton
• Experience in report and service letter writing
• Bi-lingual in Spanish is a plus



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