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Job Description

Title: Associate Field Service Engineer

Location: Winston-Salem & Greensboro, NC (must live w/in immediate vicinity)

Shift: Day shift, typically M – F

Compensation: $70K - $75k base depending on experience and qualifications plus OT

Benefits: Excellent Medical, Dental and Vision coverage, 401k, paid Vacation and Holidays, Wellness reimbursement, tuition reimbursement and flexible spending account

Travel: Primarily local/regional but may require domestic travel as needed for training. Company vehicle provided.



As a Field Service Engineer, you will service equipment used to treat Cancer patients. You must be customer-focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the company in all aspects of customer relations. It also warrants the undivided support of projects, programs, and policies established by the company.



Responsibilities:

Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
Perform supervised calibrations and preventative maintenance on their designated modality.
Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.
Work safely on company’s full range of products including medical devices producing high-energy ionizing radiation.
Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paperwork as assigned.
Parts inventory management.
Provide product feedback to home office.
Maintain all company-leased equipment, including company automobile, parts, and tools.
Perform other related duties as assigned or requested.


Qualifications:

We believe you thrive in a fast-paced environment and are always in search for a better way. You are an excellent communicator who supports the team members and wants an opportunity to truly make an impact. We believe that you have:

Associate Degree or equivalent experience preferably in Electronics, Physics or an associated discipline.
Possess a good electro-mechanical aptitude
Computer literate
Experience with servicing Radar equipment is a plus
Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters
A good understanding of Good Manufacturing Practice, including ESD requirements
Must have effective written and verbal communication skills
Exceptional customer service skills
Ability to represent the organization in a professional and positive manner
Ability to organize and prepare reports
Must be willing to travel and work unsociable hours
Uphold the company’s philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization
Must maintain an active driver’s license in the home state
Employee is required to comply with all customer vendor credentialing requirements and COVID-19 (U.S.) Vaccination Policy.

Job Description

Position Details:

Title: Field Service Engineer II

Location: Dayton, OH (Must live within a 3-hour commute)

Shift: M – F / day shift

Compensation: $38 - $41+/hr. DOEQ on a 40-hour work week with OT as needed

Benefits: With a young, dynamic, friendly, and open culture, there is much attention to staff development and opportunities to grow, even internationally. The benefits are great including an attractive bonus plan, company car, phone, and laptop.

Travel: Expect travel up to 75% within the southwest region and USA as needed. Air travel and hotel-related expenses covered. Company vehicle and expense account provided.



Position Description:

Responsible for troubleshooting and repairing automated instruments and systems used in the practice of histology, cytology and hematology. Domestic and international travel for field service and some installations approximately 75% of the time. Conducts testing, evaluation, inspection, and training on Company products.



Technical Repair Activities

Repairs company medical instruments to manufacturer's specifications. Before repair, decontaminates and cleans biohazards from medical instruments. Performs electrical safety tests on instruments.
Provides technical advice to Field Service Technicians, BMET, and Customer/Product Support Department to troubleshoot and repair Sakura instruments. The technical advice is related to electronic, electrical, mechanical, pneumatic, chemical, refrigeration, and fluid hydraulics areas. This "Help Desk" guidance may be by phone, fax, computer, in writing or in person.
Travels and performs field service repairs on company instruments to minimize customer downtime.
Evaluate repair procedures and service manuals for future revisions.
Performs quality inspection of medical instruments.


Training Activities

Performs Training of Field Service Technicians, IRVs (Independent Repair Vendors), BMETs, SFA/SFE Service Technicians and Engineers and other personnel as assigned by management, on how to: install, decontaminate, repair and test company instruments. Training may be at off-site locations.
Participates in the development and revising of Instrumentation Service Manuals


Information Management & Reporting Activities

Documents service reports and technical advice to comply with FDA requirements.
Composes Service Bulletins for distribution to IRV’s, Distributors and other Company entities.
Coordinates product improvement and failures to Manufacturing and Product Development Departments.
Conducts analysis of service failures from the field and compiles comprehensive reports.
Plans, coordinates, and prepares technical reports as required.
Attends and participates in group meetings, task force groups, etc., as needed.


Quality/Business Systems Activities

Ensures standards for ISO 13485 certification are met.
Recommends measures to improve instrument quality and performance.


Other Skills

Ensures that all Service Department areas are in a safe, orderly, clean, and functional condition.
Suggests improvement in departmental work processes and procedures.
Attends technical meetings and seminars when requested by Manager.
Maintains good communications both inside and outside of the Company.
Performs special projects and other miscellaneous duties.

Job Description

Position Details:

Title: Field Service Engineer
Location: Remote w/ Heavy Travel
Shift: Normal Day Shift
Compensation: $67.6k Base, plus Uncapped Commission Plan (based on parts and service sold per month ; averages approx. $20k annually)
Benefits: Company prides themselves in a culture of improving the lives of their employees through development and training, their customers by providing excellent products and services and their communities by providing long term, stable employment opportunities. Their corporate benefits plan includes:

Company Truck (after 1st Year) // Mileage and Personal Vehicle reimbursement your 1st Year // Rental Vehicles Available as Required
Laptop and Cell Phone Plan
Medical Insurance (100% Company Paid)
Vision Insurance (100% Company Paid)
Dental Insurance (Small Cost Share to Employee)
401k w/ Company Match for the first 3%
PTO Plan – 10 Paid Holidays // 10 Vacation Days // and 5 Personal Days

Travel: 100% Travel (Monday through Friday, most weeks)
COVID Vaccination: Not Required.


Position Description:

After a 2+ month training period, provide on-site service support to users of Company lifts nationwide and in Canada
Demonstrate a strong understanding of electro-mechanical systems and travel as dictated by the job
Repair mobile column lifts on customer’s site (electrically and mechanically)
Perform Annual inspections of mobile column lifts and sign the certificate of inspection
Perform technical diagnostic by phone with customers
Complete paperwork for all jobs and complete expense reports for travel
Schedule your own flights, hotels and rental cars
Communicate by cell phone and email to customers and co-workers on a regular basis


Requirements:

Looking for candidates with strong skills in mechanical and electrical/electronic (up to 3-Phase, 480 VAC) maintenance and troubleshooting.
Candidates should have some experience with controls/PLCs.
Must have a valid USA drivers’ license and be able to rent a car and fly to all 50 states and Canada
Experience with lifts/hoists will be considered as a plus
Great customer relations, professionalism, and presentation skills
Good computer skills (MS Office, Skype, Drop Box, etc.)
Well-organized and responsible with an aptitude in problem-solving
A team player with high level of dedication and a positive self-starter attitude
Strong attention to detail skills
Proven experience in parts and service sales; to be versed in other administrative positions will be a plus
Must have a valid passport to start, as you will travel to France for a few weeks for initial training

Job Description

Position Details:
• Title: Field Service Cost Estimator
• Location: Orlando, FL (some relocation assistance is available on a case-by-case basis)
• Compensation: First Year Compensation = $91.4k – 114k
plus All Travel Rewards (all hotel and flight rewards)
• Base Payrate $85k – 100k
• Bonus Plan $6,375 – 14,250 (5 – 10% Average Bonus)
plus, daily per diem (while traveling), plus All Travel Rewards (all hotel and flight rewards)
• Benefits: Company offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:
• 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
• 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
• There are other perks like “be well” reimbursement of $300/year for health/fitness classes and related items.
• Perks: All Travel Rewards (Hotels & Flights), plus 20 days of PTO earned per year!
• Travel: Less than 20% (travel primarily for training and office workshops)
• COVID Vaccination: Not required.

Position Description:
As a member of the Estimating and Scheduling team you deliver timely and accurate estimates and schedules to support winning and successfully delivering service projects (outages) for the company. The role provides Sales, Marketing, and Service Programs with detailed cost estimates to win bids for new work. This position also provides spend plans and schedules to District Service Offices preparing for outages, and support developing new products, services and other projects related to controlling outage costs for the Field Service Operations team. Specific responsibilities include:
• Prepare cost estimates of Field Service labor, tooling & equipment, expenses, and overhead to support winning contracts.
• Develop detailed outage schedules, budgets, and spend plans to support implementing successful outages.
• Liaise with the District, Sales, and Marketing teams and related technical experts to define mechanical scope of work, division or responsibilities (DOR), and customer specific requirements.
• Maintain the functionality and accuracy of estimating tools through evaluation of actual performance data.
• Daily employ SalesForce CPQ, Project Module (PROMO), TCTP, Primavera/MS Project, and SAP in support of estimating and planning activities.
• Identify and evaluate risks to support developing contingency estimates for FS projects.
• Participate in internal projects and in multi-functional teams to improve products and services.
• Support Field Service operations in a limited role as a semi-productive engineer, quality engineer, or in related capacity.

Requirements:
• The company is looking for experienced candidates with relevant large frame gas turbine field experience. Candidates with utility sized gas turbine installation and/or maintenance.
• Candidates must possess business and financial acumen and understanding of analytics and data.
• Ideal candidate would be a former Utility Sized Gas Turbine Senior Engineer or Project Manager.
• Candidates must have strong computer skills, including advanced skills w/ Microsoft Excel
• Proficiency in SalesForce, SAP, and Project Module preferred.
• Experience with estimating systems or software and experience with excel macros, power queries, or programming (Apex, Oracle, Python) preferred.

Job Description

Title: Field Service Technician

Location: Essex Junction VT

Shift: M-F 8:00am-4:30pm

Compensation: 75-80k + Company Truck + $10 K sign on for the first year paid out in full within the first month +$75 / day on call for weekends 2 weekends a month (just under $2k / yr)+$4hr pay increase after completing qual board (normally 8-16 months depending on technician working out to be just over $8,000 / yr)

Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401k Matching, Relocation)

Travel: Daily travel regionally.  1 week new hire safety, 1-2 weeks product line training, 2 bi-annual safety meetings, 1 week AC/DC plus, 1 week back up systems and O2 cleaning. After the first year travel will be very low.

 

Veteran Profile: Nuke EM, EM, Aviation Electrician, GSE or equivalent.

 

Job Description

Position Details:

Title: Field Service Engineer II

Location: Malta, NY

Shift: Day Shift (M-F) / Rotating on-call weekends w/ 2 hours of OT provided

Compensation: $75K - $80K DOEQ w/ OT and annualized bonus

Benefits: Performance-related bonus incentive. Comprehensive benefits including health plans, income protection, retirement, and savings packages. Expense account, tuition reimbursement, company paid holidays, vacation based on service, and casual work environment.

Travel: Can be up to 40% during the week if for an OOA install


Position Description:

Field Service Engineers (FSE) are responsible for the installation, preventative maintenance, and repairs of company's semiconductor equipment at customer facilities. FSE’s will maintain the following sub-systems: Electronic, electrical, mechanical, pneumatic, vacuum, optical, lasers, and wafer transfer systems (including robots). Training is provided on a formal or on-the-job (OTJ) basis. FSE’s report to customer manufacturing facilities on a daily basis and attend daily customer pass-down meetings as required. FSE’s help the company meet equipment uptime and availability commitments. FSE’s perform timely and regular communication, including plan-of-action (POA) documents to report on escalation activities. FSE’s participate in an on-call schedule as applicable.

Responsibilities:

Complete assigned formal and OJT with the goal of instrument certification
Manage and maintain traveling inventory according to department policy and procedure
Protect and maintain company property (i.e., traveling inventory, company care, test equipment, tools, )
Pick up and return messages and service calls from customers in a manner meeting service department policies
Maintain appropriate records of all work performed and training received
Portray professionalism and pride in appearance while conforming to company policies
Provide a positive attitude to all employees and customers
Comply and adhere to company policies
Strong work ethic
Other duties as assigned
Requirements:

AS degree in Electronics Engineering (or relevant field) or equivalent combination of education and experience
BS degree in relevant field or equivalent combination of education and experience is preferred
Experience using digital volt meters, oscilloscopes, hand tools, and computers
Experience reading electrical schematic
Willingness to travel both domestically and internationally
Eligible to be added to HTA’s insurance
Must have and retain a valid driver’s license in resident State
Eligible for and receive a company credit card
Eligible to acquire a passport
Abilities:

Knowledge and understanding of analog and digital circuitry
Knowledge and understanding of mechanical principles
Strong verbal and written communication skills with management, co-workers, internal and external customer
Ability to effectively communicate information to customers and management regarding service activities and schedules
Ability to follow precise instructions
Ability to perform service calls (Preventive Maintenance and Repairs) on one or more models of a product line (measured by instrument certification)
Knowledge and understanding of physics and chemistry
Ability to work from schematics using various test equipment and mathematical calculations specific to electronic
Ability to effectively interface with customers and service department personnel
Ability to communicate (read, write, and speak) in English effectively
Ability to communicate (read, write, and/or speak) in Japanese a plus
Ability to drive an automobile

Job Description

Title: Field Service Technician
Location: Dallas, TX
Day Shift: 8:00 AM – 5:00 PM Monday – Friday
Compensation: $28.00 - $35.00 per hour + OT + Performance Bonus Plan
Benefits: Full Comprehensive Benefits Package + 401 (k) with match
Travel: 50% local throughout Dallas driving 100 mile radius + 50% overnight throughout the U.S.
Candidates will need to drive their vehicle and be reimbursed for mileage and gas.

Position Description: As a Field Service Technician at the company, a day-to-day schedule would consist of picking up parts and visiting client sites to complete installations or service calls as per schedule. Responsibilities include running wires for Network (CAT), TV, Speakers, or other network equipment, installing the provided equipment based on the provided scope of work, and ensuring the client is satisfied with the results. Candidates must be able to follow SOP, be proactive, and follow through if the issue is not resolved right away or installation is not completed in the specified time block and ask for help if there is a roadblock until the client issue is resolved and the client is happy. Strong communication skills are required to keep customers informed of arrival and inform superiors of any issues to be proactive in solutions. You must be a self-starter, an outside-the-box thinker, and be able to work under pressure, keep organized, and look for solutions. Someone who seeks out solutions when they hit a roadblock instead of dropping the task and forgetting it Ability to multitask, follow directions, and complete jobs as per SOW (Scope of Work). Document notes thoroughly in a system with details of what was done, issues encountered, and completion notes.

Requirements:
? 1-2+ years of low voltage field tech experience doing installations including MDF and IDF rack and stacks, pulling cable (Cat 5e, Cat 6, coax, and fiber).
? Experience installing routers switches, servers, patch panels, and cable pulling from network racks to various network drops. Installation of VoIP phone systems.

Job Description

Position Details:

Title: Field Service Technician

Location: York or Grand Island, NE

Shift: Primarily Mon.-Fri. normal daytime hours; otherwise as needed/required for emergency service. There is an on-call rotation, typically one evening on call, then rotation of on-call during weekends

Compensation: $25-$40/hr. based on skills and experience + O/T paid after 8 hours worked daily + 8 hours of regular pay for that weekend, regardless of work, and O/T pay for any service calls worked on that weekend) + 10% target profit sharing ($15K-$20K bonus payout this year!) + vehicle for all service travel & work + basic relocation. Do the math, outstanding total compensation package!

Benefits: 2-3 weeks’ vacation, sponsor 100% health care insurance, flexibility with schedule, profit sharing, company vehicle, and much more!

Travel: Servicing customers primarily the local area. Will be home every night.



Position Description: Service Technicians service commercial refrigeration, chillers, some air conditioning, and other HVAC/climate-controlled systems and equipment at customer and client sites, which include grocery stores, convenience stores, retail outlets, schools, hospitals, etc. As the heart of the company, the Field Service Technician safely performs service, routine and emergency maintenance, installation, and repair at customer sites with world-class customer service. In this role you will be responsible for fixing commercial equipment and systems and making repair recommendations to customers. You will work with other service technicians and associates to ensure all scheduled work is performed safely and to the customer's satisfaction. Key responsibilities include:

Service, repair, modify, diagnose, and rebuild primary, secondary, and standby equipment & systems.
Failure analysis, emergency field service, and repairs for customers.
Operate, drive, and maintain company service trucks and onboard parts inventory for service work.
Check/repair all primary, supporting, and standby systems for optimal, efficient, and safe operations.
Stay current/up to date on product changes, specifications, and updates for customer service.


Requirements: Candidates must have refrigeration or chillers maintenance experience in the military or industry, good general HVAC experience.

Universal EPA Certification or military equivalent required to handle refrigerants/gasses as needed.
Strong troubleshooting skills and working knowledge of related systems.
Outstanding customer service and communication skills.
Work in the field and in some cases at heights or in tough/dirty/weather-affected environments.
Basic tools for service work as a maintenance professional. They will provide specialty tools.
Current driver’s license, excellent driving record, and clean background.
Candidates must have high ethical standards and integrity, both personally and professionally.

Job Description

Position Details:

Title: Field Service Technician

Location: Cleveland

Shift: Dayshift

Compensation: $35/hr - $45/hr– Based on experience, Plus OT & Pier Diem. Typically you will be getting 6-10 hours a week with time and a half over 8 hours, and Saturday, with Sunday at double time. Your W2 will be significantly higher than just the base. Per diem is paid out, company covers all travel, all PPE gear and tools are provided. If you have or are willing to get a CDL up to an extra $2 can be offered per hour.

Benefits: Robust benefits package include 401k, Med/Den/Vision, PTO and more

Travel: 75% Travel. Busy times of the year are typically fall and spring during blackout maintenance periods.



Position Description:

Under the direction of Field Leadership, the Field Tech receives and carries out work assignments from management and internal customers. These assignments support field operations and complete customer orders.

Primary responsibility will be to perform trouble shooting, electrical / fluid testing.
You will be re gasketing, taking oil samples, working with high voltage electricity, doing Megar testing, working with bushings and other maintenance items.
Most of the work will be supporting substation operations.


Requirements:

High School diploma/GED and a minimum of 1 year of experience in a related field.
For positions that utilize a company vehicle, will be required to have a valid driver’s license.

Job Description

Position Details:

Title: Field Service Representative – Medical Analyzers

Location: San Antonio, TX

Shift: Day Shift, M-F

Compensation: $75K - $85K+ base depending on experience and qualifications plus performance bonus!

Benefits: Medical, Dental, Vision, 401k, Vacation, Sick, and Holiday Pay. Additionally, you will receive allowance for clothing and new work boots each year. A company cellphone is provided. Mileage reimbursement or company vehicle provided.

Travel: Expect 30% within region

Position Description:
Company is seeking an experienced Field Service Representative primarily in NY and Long Island with some surrounding Territory. Our Field Service Representative travels to customer locations and provides on-site service, maintenance and training of company Medical instrumentation. The right candidate will be able to perform the following essential job functions and has the listed qualifications:
Travels to customer sites to install, repair or perform PM on medical laboratory
Travels to customer sites to install, repair or perform PM on medical laboratory
Conducts troubleshooting via phone and onsite
May periodically assist in training other technicians on specific
Installs laboratory equipment and trains lab Performs regularly scheduled PMs onsite. Tests and calibrates analyzers and other equipment used in quality control.
Able to prepare service reports, weekly logs and expense
Keeps management informed of service results, customer relationship issues, and updates in customer laboratory policies or practices / topics which may be helpful to
Provides quality customer service and promotes MLS benefits and/or additional
Monitors, organizes, and maintains inventory on parts and consumables for car

Requirements:

AA Degree or certification from a technical
Previous experience working with hematology, relevant analyzer equipment or medical instrumentation with at least two years of electronics experience preferred.
Hematology and Chemistry experience
Medical Technologist (MT) a
Ability to effectively and professionally deal with customers and co-workers as evidenced by two or more years of customer/field service-related experience.
Ability to work with little or no direct
Ability to efficiently and accurately perform installations and repairs on scientific instruments and willingness to learn company instruments.
Needs to be able to think on their feet and troubleshoot complex scenarios
Experience with Microsoft Office application and general computer skills
Good communications skills
Must be able to routinely lift 50

Job Description

Position Details:

Title: Field Service Representative – Medical Analyzers

Location: Manhattan, NY (Mid-town south area)

Shift: Day Shift, M-F

Compensation: $85K - $95K+ base depending on experience and qualifications plus performance bonus!

Benefits: Medical, Dental, Vision, 401k, Vacation, Sick, and Holiday Pay. Additionally, you will receive allowance for clothing and new work boots each year. A company cellphone is provided. Mileage reimbursement or company vehicle provided.

Travel: Expect 30% within region

Position Description:

Company is seeking an experienced Field Service Representative primarily in NY and Long Island with some surrounding Territory. Our Field Service Representative travels to customer locations and provides on-site service, maintenance and training of company Medical instrumentation. The right candidate will be able to perform the following essential job functions and has the listed qualifications:

Travels to customer sites to install, repair or perform PM on medical laboratory
Travels to customer sites to install, repair or perform PM on medical laboratory
Conducts troubleshooting via phone and onsite
May periodically assist in training other technicians on specific
Installs laboratory equipment and trains lab Performs regularly scheduled PMs onsite. Tests and calibrates analyzers and other equipment used in quality control.
Able to prepare service reports, weekly logs and expense
Keeps management informed of service results, customer relationship issues, and updates in customer laboratory policies or practices / topics which may be helpful to
Provides quality customer service and promotes MLS benefits and/or additional
Monitors, organizes, and maintains inventory on parts and consumables for car
Requirements:

AA Degree or certification from a technical
Previous experience working with hematology, relevant analyzer equipment or medical instrumentation with at least two years of electronics experience preferred.
Hematology and Chemistry experience
Medical Technologist (MT) a
Ability to effectively and professionally deal with customers and co-workers as evidenced by two or more years of customer/field service-related experience.
Ability to work with little or no direct
Ability to efficiently and accurately perform installations and repairs on scientific instruments and willingness to learn company instruments.
Needs to be able to think on their feet and troubleshoot complex scenarios
Experience with Microsoft Office application and general computer skills
Good communications skills
Must be able to routinely lift 50

Job Description

Title: Field Service Representative – Medical Analyzers

Location: Long Island, NY

Shift: Day Shift, M-F

Compensation: $85K - $95K+ base depending on experience and qualifications plus performance bonus!

Benefits: Medical, Dental, Vision, 401k, Vacation, Sick, and Holiday Pay. Additionally, you will receive allowance for clothing and new work boots each year. A company cellphone is provided. Mileage reimbursement or company vehicle provided.

Travel: Expect 30% within region

Position Description: company is seeking an experienced Field Service Representative primarily in NY and Long Island with some surrounding Territory. Our Field Service Representative travels to customer locations and provides on-site service, maintenance and training of company Medical instrumentation. The right candidate will be able to perform the following essential job functions and has the listed qualifications:

Travels to customer sites to install, repair or perform PM on medical laboratory
Conducts troubleshooting via phone and onsite
May periodically assist in training other technicians on specific
Installs laboratory equipment and trains lab Performs regularly scheduled PMs onsite. Tests and calibrates analyzers and other equipment used in quality control.
Able to prepare service reports, weekly logs and expense
Keeps management informed of service results, customer relationship issues, and updates in customer laboratory policies or practices / topics which may be helpful to
Provides quality customer service and promotes MLS benefits and/or additional
Monitors, organizes, and maintains inventory on parts and consumables for car
Requirements:

AA Degree or certification from a technical school
Previous experience working with hematology, relevant analyzer equipment or medical instrumentation with at least two years of electronics experience
Hematology and Chemistry experience
Medical Technologist (MT) a plus
Ability to effectively and professionally deal with customers and co-workers as evidenced by two or more years of customer/field service-related experience.
Ability to work with little or no direct
Ability to efficiently and accurately perform installations and repairs on scientific instruments and willingness to learn company instruments.
Needs to be able to think on their feet and troubleshoot complex scenarios
Experience with Microsoft Office applications and general computer skills
Good communications skills
Must be able to routinely lift 50

Job Description

Position Details:


Title: Field Service Technician
Location: Meridian, ID
Shift: High Travel, approximately 75% (International and Domestic) or more (if remote)
Compensation: $60-75k + Bonus (up to 10%) (with no industry experience, can go higher with Wet-Bench or Semiconductor background)
Benefits: 401K, low-cost health insurance, company vehicle, laptop, cell phone, high end tool kit, and more
Shift/Travel: Travel up to 75% of the time based on customer requirements. Travel will generally be from Monday-Friday with one week onsite at customer facility and 1 to 2 weeks working in HQ.


Position Description:

As a Field Service Technician you will be responsible for the equipment installation and technical support of a variety of products. You will be the face of the company and must ensure good customer relations while on-site at client locations.


A typical day will involve investigating and resolving customer technical issues, performing equipment installations, repairing, or troubleshooting out-of-service units and eliminating future operational or service difficulties for customers. Each customer and customer site are unique and come with its own challenges, so Field Service Technicians must be able to adapt and solve problems on the fly.


Requirements:

Candidates that are inquisitive troubleshooters are highly sought after. Any semiconductor industry experience is a plus but not required.
This is a great fit for ETs, FCs who excel at problem solving and have a strong desire to improve their technical skillsets.
Have a valid Passport or ability to obtain one and a clean background/driving record.

Job Description

Position Details:

Title: Service Technician (Generator, Diesel, Electronic, Electrical, Mechanical)

Location: Greater Atlanta, Columbus OH, Southeast MI, Phoenix AZ.

Shift: Primarily Mon.-Fri. normal daytime hours; otherwise as needed/required for emergency service.

Compensation: You will be paid a starting base rate level based on maintenance experience and skills + O/T after 8 hours worked daily + bonus based on branch performance and company profitability + cumulative pay raises and incentives for progression through professional development skill levels & certifications + full relocation. Starting base rate levels:

Trainee/General Services = $21-$24/hr. (no experience)
Service Tech 4 = $25-$29/hr. (~1-3 years’ experience, typically transitioning active-duty military junior enlisted or early career civilian vocational candidates)
Service Tech 3 = $28-$32/hr. (~3-5 years’ experience)
Service Tech 2 = $32-$36/hr. (~5-8 years’ experience)
Service Tech 1 = $37-$39/hr. (~8-10+ years’ experience)
Journeyman = $39-$42/hr.
Benefits: A comprehensive summary of benefits will be provided to all selected candidates.

Travel: There are in-shop or field service positions available. For all field service positions, you will travel daily from your home and service equipment at customer sites in the field within the surrounding area, typically within 50-mile radius or within 2-3 hours of your home, depending on the position location. Occasional overnight that will be planned in your service schedule. Company service vehicle provided for all field service work and travel. Will go into the shop once a week to re-tool for the service week.



Position Description: As the heart of the company, the Service Technician safely performs service, routine and emergency maintenance, installation, troubleshooting and repairs with world-class customer service. In this role you will be responsible for fixing industrial equipment and systems and making repair recommendations to customers. You will work with other service technicians and associates as needed to ensure all scheduled work is performed safely and to the customer's satisfaction. Key responsibilities include:

Service, repair, modify, diagnose, and rebuild industrial systems.
Failure analysis, service, and repairs for customers on industrial systems.
Check/repair all industrial support systems.
Certify electrical, mechanical, or instrumentation systems for full operational use.
Keep current on product changes, specifications, and updates.
Operate, drive, and maintain company service trucks and parts inventory for service work.


Requirements: Good, safe troubleshooting skills and experience on industrial systems & equipment.

Knowledge and experience of the systems listed above in the position title, how they operate, function, and performing service.
Hands-on experience servicing and fixing Industrial Generators, Diesel Engines, Electrical Systems, or Electronics controls.
Computer and software skills including microsoft office suite.
Standard tools needed for service work as a maintenance professional. Company offers a Tool Insurance program.
Must have a good driving record and pass a background check, drug screen, and DOT physical.

Job Description

Live anywhere on east coast near major airport

Job Description

Position Details:


Title: Field Service Technician
Location: Northern region – Indiana to New England (Live near major airport) and Southern Region (Live in Raleigh, NC)
Shift: Monday through Friday, occasional evening or weekend.
Travel: 80 - 90% - Monday through Thursday
Compensation: $80k to $85K (depending on experience and location) plus car allowance($880/mo) and quarterly bonus
Benefits: Includes excellent medical benefits package, to include major medical, vision and dental and employee only pays 10% of actual benefit costs. 401K with 100% company match up to 6%. Paid vacation- 3 weeks to start. Nine company holidays. Full expense reimbursement on all company related travel and expenses.


Position Description:


Provide installation and service support to the pharmaceutical isolators at customer locations focusing on proper installation of equipment, preventative maintenance, calibration, and troubleshooting
Interact with external customers and internal Sales, Service, and technical support personnel
Provide preventative maintenance and calibration services, requalification services on pharmaceutical isolators to include air flow analysis, HEPA filtration scanning, etc.
Support sales team with technical resolutions
Provide upgrade support for specialty service products, to include control conversions and Wireless Glove Testing qualification and validation
Conduct basic client training on-site with regards to proper operation of devices post-assembly and post-maintenance


Requirements:

Technical training in Electrical, Mechanical, Mechatronics through the military, and/or prior experience in cGMP or other heavily regulated industries, Bachelor’s degree preferred
Professional experience in field service and general mechanics, preferably with a pharmaceutical or laboratory equipment background
Understanding of PLCs and ability to read, interpret, and understand technical documentation, including but not limited to schematics, P&ID, wiring diagrams and work instructions
Knowledge of basic electricity, electronics and instrumentation, calibration, and general mechanics
Willingness and ability to travel domestically and internationally up to 90%, with some weekend travel. Travel may include a visit to AG in Basel, Switzerland for multiple-week training and team exchange sessions
Effective written and verbal communication skills, with a strong customer focus and ability to converse with external customers and internal Sales, Service, and Technical support personnel
Knowledge of technical expertise, cGMP Standards, OSHA requirements, FDA and EU guidance related to aseptic production, USP and EP standards desired
Proficient with Microsoft Office Suite and IT products
Fluent in English required, German language fluency a plus
Must be able to lift up to 75 lbs.

Job Description

Philadelphia is listed as location, but candidate can live anywhere in the northeast - one hour from major airport.


Position Details:


Title: Field Service Technician
Location: Northern region – Indiana to New England (Live near major airport) and Southern Region (Live in Raleigh, NC)
Shift: Monday through Friday, occasional evening or weekend.
Travel: 80 - 90% - Monday through Thursday
Compensation: $80k to $85K (depending on experience and location) plus car allowance($880/mo) and quarterly bonus
Benefits: Includes excellent medical benefits package, to include major medical, vision and dental and employee only pays 10% of actual benefit costs. 401K with 100% company match up to 6%. Paid vacation- 3 weeks to start. Nine company holidays. Full expense reimbursement on all company related travel and expenses.


Position Description:

Provide installation and service support to the pharmaceutical isolators at customer locations focusing on proper installation of equipment, preventative maintenance, calibration, and troubleshooting
Interact with external customers and internal Sales, Service, and technical support personnel
Provide preventative maintenance and calibration services, requalification services on pharmaceutical isolators to include air flow analysis, HEPA filtration scanning, etc.
Support US sales team with technical resolutions
Provide upgrade support for specialty service products, to include control conversions and Wireless Glove Testing qualification and validation
Conduct basic client training on-site with regards to proper operation of devices post-assembly and post-maintenance


Requirements:

Technical training in Electrical, Mechanical, Mechatronics through the military, and/or prior experience in cGMP or other heavily regulated industries, Bachelor’s degree preferred
Professional experience in field service and general mechanics, preferably with a pharmaceutical or laboratory equipment background
Understanding of PLCs and ability to read, interpret, and understand technical documentation, including but not limited to schematics, P&ID, wiring diagrams and work instructions
Knowledge of basic electricity, electronics and instrumentation, calibration, and general mechanics
Willingness and ability to travel domestically and internationally up to 90%, with some weekend travel. Travel may include a visit to AG in Basel, Switzerland for multiple-week training and team exchange sessions
Effective written and verbal communication skills, with a strong customer focus and ability to converse with external customers and internal Sales, Service, and Technical support personnel
Knowledge of technical expertise, cGMP Standards, OSHA requirements, FDA and EU guidance related to aseptic production, USP and EP standards desired
Proficient with Microsoft Office Suite and IT products
Fluent in English required, German language fluency a plus
Must be able to lift up to 75 lbs.

Job Description

Title: Field Service Representative
Location: Dallas Tx
Shift: Day shift
Compensation: $94k 1st year W2, around 104k 2nd year!

Base pay- $65-70k+ OT + $550 /month + car allowance for gas, tires and oil changes + Commissions-5%, spare parts and PM work + $60 a day in per diem + tools provided & expense account for any tools needed this (Typical W2 without OT-90k)

Benefits: Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life Insurance

Travel: Extensive travel in locally and some in region, up to 90% is required – On the road routinely to visit customer sites 3-4 nights a week

Veteran Profile: Nuke MM, GSE, FC, Gas Turbine Electrician

Position Description:
Looking for customer service skills as well as technical aptitude. They want a self-starter that has the maturity to work autonomously. Great opportunity here to work for an established company in a stable industry. Convey that you’re committed to excellence and are dependable.
· Install and service all equipment represented by our company
· Assist our customers in the resolution of problems they may encounter
· Identify and correct hardware failures, software discrepancies, or programming problems
· Instruct on proper use regarding applications, operation and maintenance
· Provide telephone consultation for customers and Stile’s personnel with problems on our equipment
· Recommend corrective action and troubleshooting approaches
· Assist in training other Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.

Requirements:
· Experience with computers, pneumatics and hydraulics electrical/electronic skill

Job Description

Position Details:
Title: Field Service Technician
Location:
• Houston - $33/hour
• Dallas - $32/hour
• Seattle - $32/hour
• Milwaukee - $32/hour
• St. Louis - $32/hour
• San Francisco/Oakland - $35-$36 / hour and if they live in the city of San Fran, would offer a housing allowance up to $800 / month
Shift: Day Shift
Compensation: listed above plus opportunity for overtime
Benefits: Fleet vehicle and fuel card
- Insurance covered with the option of adding a covered spouse and personal use (there is a charge for this service)
- 10 paid holidays
- 15 PTO days
- 3 days wellness time
- 401k 3% match with a 6% contribution - $1500 annual value
- Hourly rate is paid from “portal to portal” – this means being paid from the time you get in the car to drive to work until the time you arrive back at your resting place for the evening.

Travel: This is a remote, home-based position traveling around the specified area you are hired for and covering within a 2-4 hour driving radius. Additional travel, including some overnights, during the first 90 days may be necessary for training purposes.
90 days of on-the-job training in your region and 3 weeks of classroom training in your first year at our Charleston, SC headquarters.

Position Description:
As a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of Company products while providing excellent service to customers. This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Repair Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Mechanic, Machinist’s Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc.
• Troubleshoots and diagnoses equipment malfunctions using test instruments.
• Measures and adjusts digital and analog instrumentation using calibration equipment.
• Installs, modifies and repairs Company and/or 3rd party equipment.
• Manages customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs.
• Demonstrates correct usage and application of equipment to customers.
• Conducts product in-service trainings as required.
• Completes service reports, timesheets, expense reports and parts lists in a timely and accurate manner.
• Maintains an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations.
• Monitors customer chemical orders, contract sales and renewals
• Promotes and maintains good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment.

Requirements:
• High school diploma or equivalent
• Must have a valid driver’s license and acceptable driving record.
• 3+ years of experience with industrial electrical single and 3-phase wiring and controls
• Experience troubleshooting water and pneumatic process controls.
• Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment.
• Ability to perform piping of copper, brass and stainless-steel piping.
• Ability to read and red-line P&ID and electrical schematics
• Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail.
• Ability to lift at least fifty pounds unassisted.
• Ability to climb over and crawl under equipment.
• Ability to travel extensively with little notice prior to travel.
• Ability to work nights, weekends and holidays as business need dictates.
• Ability to maintain compliance of all credentialing requirements in order to access customer sites.

Job Description

Position Details:
Title: UPS Field Service Technician
Location: Anywhere in the SE within 1hr drive time to a major airport. Ideal cities are Atlanta, Charlotte, or Chattanooga.
Shift: You will average 80 hours every two weeks. If you work 60 hours in one week you will only work ~20 hours the following week. You won’t earn overtime, but you will be compensated with time off.
Travel: This is a field service position with regular travel to customer service locations up to 75%. Mon-Fri travel with very little weekend work. Comp time provided.
Compensation: $55-$75K salary. If you are new out of the military with no UPS experience you will start at the lower end of the salary range with a 90-day review to earn an increase. If you come to Company with UPS experience, you will be higher on the salary range. At the end of the day the better you interview and demonstrate your experience and skills the more you will be paid!
Benefits: Company Vehicle or car allowance, laptop, cell phone, all tools, travel expense account, 401k, health insurance, lead generation bonus, PTO, paid holiday schedule, and more!
Position Description:
• Perform routine UPS and Battery System maintenance (VRLA & Flooded Cell)
• Electrical equipment troubleshooting, primarily UPS.
• Interpretation of technical documentation and schematics
• Complete accurate paperwork for each job performed on site or within 24 hrs.
• Proper utilization and care of electrical test equipment, tools and all other company assets.
• Emergency repair dispatch 24/7/365

Requirements:
The ideal candidate is a former US Navy Nuclear-trained technician or technician with UPS experience.
• Electrical/electronic experience servicing, troubleshooting, installing, and maintaining critical power equipment is a plus.
• Familiarity with use of electrical test equipment: Digital Voltmeter, Oscilloscopes, Battery Test meter (Hioki), Power Analyzer, etc.
• Basic computer skills
• The ability to lift and move equipment with weights up to 75 lbs.
• Detailed and clear oral and written communication skills

Job Description

Title: Field Service Technician -TM
Location: Report from home – living near Los Angeles or the Bay Area. (SFO, OAK, LAX)
Shift: 8:00 AM – 5:00 PM Monday - Friday
Compensation: $30 – 38 per hour + OT (1st year candidates make 100k+ with OT)
Benefits: Full Comprehensive Benefits Package Health, Dental, 401k match, competitive pay with bonus. The company allows employees to keep points on hotels/flights!
Travel: This is a high-travel role. They try to keep the travel regional, but you are also responsible for around 50% of overnight weekly travel to Canada and other worksites across the U.S. Techs only work and travel Monday-Friday. No travel on weekends. All travel expenses covered + $50 per diem per day.

Position Description: As a Field Service Technician, you will be responsible for preventative maintenance, fault diagnosing and repair, new installations, and basic operator training. You will sometimes act as a backup technician for other regions depending on the business's needs. You service equipment that covers the Company CAM tables. You diagnose and repair faulty equipment on site. You take care of the communication with the internal CS departments and end customers. You conduct repair visits, installations, and training. You instruct the customer about the day-to-day use and maintenance of their hardware equipment and software collateral. Your complete intervention reports, acceptance, including sign-off by the customer. You increase Customer Satisfaction by conducting courtesy visits, organizing follow-up calls, and exhibiting professionalism when on customer sites. You work in close collaboration with the Hardware support team. You facilitate the return flow of spare parts. You keep your knowledge up to date by attending online training courses, self-study, and in-depth preparation.

Requirements:
• 3+ years of electro-mechanical troubleshooting experience. This role is 60% electronics and 40% mechanical in nature. Able to demonstrate the base functions of our hardware and related workflow in a customer environment. Customer-oriented with a strong affinity with software.
• Ability to travel overnight and internationally to Canada.

Job Description

Position Details:
• Title: Bio-Med Technical Service Specialist
• Location: Modesto, CA (you can live as far north as Sacramento and as far west as Tracy, CA)
• Travel/Schedule: Your territory covers about a 100-mile radius, so your overnight travel requirements will typically be limited to training and the occasional out-of-territory back-up coverage. You also will be required to perform some 2nd-shift rotations (to support such critical devices as anesthesia equipment), though you will have the flexibility to schedule it as needed.
• Compensation: Target base salary ~$34/hr - $41/hr
o Bonuses/Additional Compensation: Company vehicle (authorized for personal use as well), cell phone, laptop, company credit card, etc.
Benefits: Company offers a comprehensive corporate benefits package that includes Medical / Dental / Vision insurance; LTD / STD / AD&D; 401k retirement plans; Flexible Spending Accounts; Wellness Resources; etc.
Position Description: In this role you will be provide direct technical field service support for medical equipment at the customer site, including installation, maintenance, repair and technical support for up to 30 product lines such as ventilators, anesthesia equipment, NICU stabilization, patient monitoring, OR fixtures, etc. You will schedule and perform routine periodic manufacturer’s certification on medical equipment at customer locations in accordance with service contract and company procedures and standards. Some other specific responsibilities include:
• Evaluate, diagnose and repair malfunctioning equipment in response to service calls.
• Be "on-call" outside of normal working hours to provide emergency service. May provide service via telephone.
• Install new equipment. Provide technical support for upgrades and other special service programs to support field service activities.
• Promote customer satisfaction through proactive, professional communication with the Customer.
• Use company supplied laptop to access service dispatch and customer information; document service work performance; extract equipment documentation and diagnostic information; place inventory and parts orders, and perform other electronic data communications and transfers as may be directed or required to effectively perform their job responsibilities.
• Manage dispatches and time effectively and efficiently to drive high impact services to Draeger customers.
• Support service sales function as needed; i.e. assist with service program communications, communicate and assist with development of legitimate service program leads, etc.
• Provide information and feedback to Technical Support and Factory for problem identification and resolution
In order to be successful in this role, you should have very good knowledge of and experience with electronics / electrical systems, preferably in the medical / bio-medical field. Specific experience with equipment calibration and precise measuring techniques (using such tools as multimeters) is ideal. You should also have a good mechanical aptitude, and be proficient with the use of standard PC applications / networking, and be proficient at analyzing / interpreting schematics. You must have a good driving record.

Job Description

Position Details:
Title: Field Service Technician
Location/Openings: Fort Lauderdale, FL (1 opening- Marine Division)
Shift: Mostly standard day shift working hours Monday – Friday, dependent upon customer needs
Compensation: $30/hr. commensurate with experience + overtime + paid travel + company profit bonus.
Benefits: An overview of company’s outstanding total benefits program will be provided to selected candidates.
Travel: Up to 50% travel domestic and eventually some international.

Position Description: The field service technician performs testing, troubleshooting, maintenance, and repair of high-powered frequency (50,60,400Hz) and power conversion (3-phase/single phase) equipment to the component level for defense, aerospace, and marine products. In this role you will troubleshoot, perform, suggest, and expedite service requests and duties to achieve superior customer satisfaction with a focus on safe operations. Key responsibilities include:
• Receive and/or return customer calls/emails regarding technical questions.
• Travel to customer sites & prepare for part delivery, corresponding with applicable department.
• Service (troubleshoot, start-up and repair) units in the field or factory.
• Train customer on unit safety and operation.
• Maintain complete records of service calls with both customers and internal teams.
• Maintain relationships with customers for service or modification.
• Maintain relationships with other departments for service issues.

Requirements: Associate degree in electronics or equivalent technical experience gained through successful completion of an accredited trade school or military electronics-based school.
• Two years electrical experience in 3-phase power systems.
• Ability to read schematics for troubleshooting across all voltage levels and to the component level.
• Flexible and able to travel, sometimes on short notice.
• Good communication and customer service skills.
• Valid driver’s license and US Passport.
• Documented US Citizenship or Legal Permanent Resident status.

Job Description

Position Details:
Title: Field Service Technician
Location: Candidates local to the Atlanta, GA or within and hour of major airport
Compensation: $80-90K + OT & Bonus (up to 6%); Most 1st year Techs make $110-120k
Benefits: 401K, low-cost health insurance, company vehicle, laptop, cell phone, high end tool kit, and more
Shift/Travel: Travel up to 985% of the time based on customer requirements. Travel will be at a minimum of 3 weeks and a maximum of 6 weeks at a customer facility with ability to return home on weekends.


Position Description:
As a Field Service Engineer you will perform installation, start-up, commissioning and test of Company Equipment supplied to customers sites. FSE will perform technical assistance during and after warranty periods, carry out training and other sales services of equipment on site. FSEs will also need to develop a good understanding of the customer’s needs to provide objective advice and ensure customer satisfaction.



A typical day will involve investigating and resolving customer technical issues, performing equipment installations, repairing, or troubleshooting out-of-service units and eliminating future operational or service difficulties for customers. Each customer and customer site are unique and come with its own challenges, so Field Service Technicians must be able to adapt and solve problems on the fly.


Requirements:

Candidates with strong electric-mechanical backgrounds who understand wiring diagrams, circuit tracking, working with servos and motors, component level repair as well as troubleshooting and multimeter usage are a great fit for this position.
Candidates must be able to obtain or already possess a Passport as customers are located across the Americas.

Job Description

Position Details:
Title: Field Service Technician
Location: Area around Seattle or Tacoma, WA or Portland, OR (Within hour and a half from International Airport) – plus if live between Seattle and Portland.
Shift: Mon-Fri. Revolving on call weekends (On Call schedules put out for each calendar year so will know when on call) + Guaranteed 40/ hrs a week. If on call, paid for 8 hours even if not called out.
Compensation: $35-$42/hr + $620 month vehicle stipened – Gas and vehicle services covered by company; personal and business use + $150 extra a day when on call
Benefits: Comprehensive Corporate Benefits Package; Company paid Med/ Den/ Vis
Travel: 75%. Travel is M-F unless scheduled for on call. Average 3-4 days traveling.


Position Description:
Responsible and accountable to travel to customer sites to install, service and repair food processing machinery. use deep technical knowledge to assist with and provide guidance in the testing of Company technologies and to provide assistance on troubleshooting issues for complex customer installations.
The position is also responsible to generate and distribute technical reports regarding testing results.

Requirements:
High School diploma or equivalent.
A well-rounded Mechanical and Electrical Background; Able to troubleshoot equipment.
Knowledge/ experience with pneumatic, hydraulic power systems or control systems are a plus.
Strong active listening skills
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to read diagrams, schematic drawings, engineering specifications and manuals to determine work procedures.

Job Description

Position Details:
Title: Program Manager – Electronics Security
Location: Median, OH
Schedule: Days / M – F (hours can vary based on operational needs/projects)
Compensation: $75k - $110k salary (incentive bonus program after 1st year)
Benefits: Company offers an excellent benefits package including consumer-driven health plan (full medical/dental/vision); ADD/STD/LTD and life insurance; Flexible Spending Accounts for health care and dependent care; tuition assistance; a matching 401K; supplementary company pension plan; other fringe benefits (product / service discounts, exceptional work-life balance programs, scholarship programs for children, generous vacation / leave policies, etc.).



Position Description:
Company is looking for a full-time, enthusiastic, results driven and forward-thinking Program Manager to join our amazing culture. As a Project Manager, you are a part of a dynamic team that allows you to grow as Company grows. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Project Manager.

What you’ll do with “Our Training and Your Experience”

Company's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Company by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
Responsibilities include planning, scheduling, organizing and directing, application engineering, field installation and start-up of assigned projects.
Ensures projects are effectively executed within budgeted cost and time schedules and ensure positive cash flow.
In addition, position is key interface with the customer and responsible for maximizing customer satisfaction, safety, and quality assurance on all assigned projects.
Highest level of Project Manager has direct reports, high volume and/or critical accounts and customers.
Performs other duties and responsibilities as requested or required

Requirements:
Education: College degree, trade school or equivalent experience
Minimum Experience: 7-10 years relevant engineering, field service or project management
5 years supervisory
Expert program management experience in a technical environment (building automation systems, fire alarm systems, and/or electronic security systems).
Advanced coaching, mentoring, and staff development skills; solid leadership orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the organization.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills; solid programming skills and proven ability to troubleshoot problems and look for solutions.
Basic knowledge and understanding of IT networking principals.
Advanced financial analytical skills including cost control.
Preferred Experience: Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation

Job Description

Position Details:
Title: Field Service Engineer (Tier 1 – Tier 3)
Location: Hillsboro, OR
Shift: M-F; Some on call for emergencies on a rotational basis
Compensation: $75k – $110k (based off experience / Background) + Annual bonus 3-15% (based on performance and company profit) + Overtime on anything over 40 hours (Overtime not mandatory)

Benefits: Comprehensive Corporate Benefits Package
Travel: 6 weeks of training in Japan. After completed most onsite in Hillsboro. Minimal travel in event of site support needed elsewhere

Position Description:
Field Service Engineers (FSE) are responsible for technical service of Company’s E-Beam equipment installed at customer site. Duties include; Facility checks, routine maintenance and adjustments of the equipment, troubleshooting of equipment issues. FSEs will follow the site leader’s directives and prioritization to ensure uninterrupted operation of customer’s equipment and high customer satisfaction. Lead and guide less experienced FSEs in performing maintenance and repairs.



Requirements:
A candidate for this role should have a base of mechanical knowledge of high vacuum and Ebeam technology, electrical experience (50,000v), exposure to Unix/Linux or Gnu plot systems and lock out tag out. Candidates should also have experience in statistical analysis and application design and support background. Must have or willing to get quickly a passport. Plus if the candidate has an EE or MM degree and or experience as a FSE in the semiconductor industry. Big plus if speaks Japanese (Not Required). Great opportunity for an industry experienced or transitioning veteran (Navy Nukes, MM, ETs, Missile Techs, Aviation or Communication techs, ST/ FT/ ICs).

Job Description

Position Details:
Title: Field Service Engineer
Location: Lima, OH
Shift: 8AM-430PM; Mon-Fri
Compensation: $28 - $32/hr. Overtime is available. Annual bonus up to $16,000 based on performance.
Benefits: Benefits including but not limited to medical, dental, vision and many more! Company vehicle provided along with fuel card, tools, iPad, Laptop, phone and company uniform allowance.
Travel: Daily local travel. Initial 2 weeks training in Chicago, IL.

Position Description:
As a Field Service Engineer, you are the eyes and ears of Company when providing service and support through customer interactions. Within your role, you will:

Provide ongoing care and support for our customer's equipment
Install our products and solutions at customer locations
Diagnose and resolve challenges and problems
Become a trusted advisor and partner for our customers, to develop excellent relationships.
Extend our footprint in the market by promoting our service agreements and newer technology.

Requirements:
Minimum 1-year electronic and mechanical experience and customer support
Good DMV record
Problem-solve using available resources and creative solutions to resolve customer issues and will know when to ask for help
Partner with customers to assess their needs, manage their expectations, and drive results
Proactively listen to customers, anticipate their needs, follow through, and work towards a mutually agreeable solution
Collaborate with teammates, managers and customers

Job Description

Position Details:
Title: Technical Trainer
Locations: Farmington, CT
Schedule: Monday through Friday – Daytime hours
Compensation: $38/HR to $42/HR plus OT and per diem (when traveling)
Benefits: Generous benefits package that includes med/den/vis, 401K and more!
Travel: 25% minimum travel.


Position Description: Responsibilities include:
Present training classes to Company personnel and customers on the applicable product line(s).
Evaluate existing training procedures and manuals and review with Training Manager. Implement improvements to meet customer demand and to achieve highest customer satisfaction.
Interface with technical writers and curricula developers in compiling and reviewing documentation and data.
Support the implementation of Training 4.0 strategies (i.e. webinars and virtual class rooms).
Travel to customer locations and/or other Company facilities in the US and abroad for training or research needs (up to 25% travel).
Maintain records on training schedules and personnel trained.
Provide evaluations on Company Service Engineers while in training.
Provide evaluations of own training course by students.
Participate in projects, Continuous Improvement and SYNCHRO activity.


Requirements:

An in-depth technical and training background is required on electromechanical systems
Additionally, training and field service experience is strongly preferred. Must have strong oral and written communication skills as well as strong PC skills (OS, networking, Office).
2-year technical school degree in Engineering or suitable equivalent of education work experience.

Job Description

Title: Field Service Engineer II

Location: Baltimore, MD

Shift or Travel: First Shift (M-F) / travel within the greater region with up to 3 overnights per week

Compensation: $75k - $90k base depending on experience and qualifications plus bonus

Benefits: Company Vehicle with Personal Use Allowance, Phone & Internet Reimbursement, 8% 401k Match (dollar for dollar!), Comprehensive Health Care Benefits, Company paid Life Insurance, Flexible Spending Account (FSA), Tuition Reimbursement
C-19 vaccine requirement: Required


Position Description:
Builds and maintains relationships with customers to retain North American customer install base while performing thorough installations, repairs, preventative maintenance, and product enhancement activities on highly complex Company instrumentation and systems. Responsible to meet Service Delivery Key Performance Indicators while maintaining costs and achieving service revenue targets.

Essential Functions:
Provides customer support with on-site visits to perform and complete installations, cost effective repairs, preventative maintenance, and product enhancement service activities on Werfen instruments and systems.
Diagnoses, analyzes, troubleshoots, and fault isolates instrument symptoms and issues to determine failure and implement thorough corrective action.
Delivers a high level of customer service to build and maintain customer relationships to ensure customer retention.
Acts as company liaison with customers by demonstrating the highest level of professionalism, commitment, communication, and follow-up.
Escalates and communicates unresolved technical issues.
Advises customers regarding the proper orientation, maintenance and troubleshooting of Werfen instruments and systems.
Collaborate and communicate with all Commercial Operations colleagues such as the Sales and Applications roles, sharing customer situations, product information and lead generations.
Promotes service contracts and follows-up on service contract renewal through customer relationships.
Ensures compliance with all Quality, Regulatory, Service & Support policies, procedures, work instructions and records, ensuring all records are compliant, complete and accurate.
Responsible for accurately documenting service activities performed in a customer service report in a timely manner.
Responsible for the oversight and accuracy of assigned Service Inventory.


Secondary Functions:
Follows company travel/expenditure and time reporting guidelines; timely submission of expense and time reporting.
Performs other duties and responsibilities as assigned by the Area Service Manager.


Requirements:
Valid driver's license No DUIs and no more than 1 traffic violation within the last 3 years
Technical Associates degree (i.e., Electronics, Medical Technology), professional experience or military electronics experience required
Must have good organizational skills, the ability to multi-task, work under pressure and exercise good judgment.
Ability to communicate effectively with customers, peers and management through oral and written presentations I reports.
Must have good MS Office Skills (Word, Excel and PowerPoint) including the ability to manipulate data and build presentations.

Job Description

Position Details:

Title: Field Service Engineer
Location: Detroit, MI area
Shift: Dayshift
Compensation: $75,000 - $80,000 Base Salary + Sign on bonus
Benefits: Full Comprehensive Benefits Package + 401k match + Company Vehicle + Tools
Travel: This is a high-travel field service role. Up to 80%.

Position Description: The company’s primary goal is to support its customers and their testing objectives. In pursuit of this goal, company offers state-of-the-art test machines, industry-leading measurement and control software, and complete solutions that enhance overall testing efficiency. They support applications across numerous markets with a wide range of capabilities, grips, fixtures, and unique tooling that can be tailored to meet specific testing requirements.

As Field Service Engineer you will report directly to the Service Manager and provide technical support for Company material testing machines. This position directly interfaces with customers by installating, Servicing, and repairing simple and specialized Company systems. Examples include but are not limited to: Automation, Robotest systems, Programming Auto Edition, Dropweight towers, Complex Medical equipment i.e., Catheter systems, Auto-Injectors, Torsion systems, and Temperature Chambers. Field Service Engineers calibrate equipment to relevant standards and procedures, train all current test methods, evaluate the result of the reasonableness test and train customers on the operation and software of Company machines. The Field Service Engineer will also work on project management, serve as leadership on relocation jobs and large Installation, prepare written reports of calibration results according to ISO/IEC 17025 and support customers and other personnel with technical advice when required. Troubleshooting electronic & electromechanical devices from schematics and mechanical drawings is expected.

Requirements/ Relevant Experience:
4 + years troubleshooting high voltage electrical + hydraulic
Technical metrology or prior calibration experience is preferred. Experience with universal destructive testing machines and extensometers is also preferred but not required.
Preferred Bachelor’s degree or higher in a technical discipline

Job Description

Position Details:
Title: Field Service Engineer
Location: Indianapolis, IN area
Shift: Dayshift
Compensation: $75,000 - $80,000 Base Salary + Sign on bonus
Benefits: Full Comprehensive Benefits Package + 401k match + Company Vehicle + Tools
Travel: This is a high-travel field service role. Up to 80%.

Position Description: The company’s primary goal is to support its customers and their testing objectives. In pursuit of this goal, company offers state-of-the-art test machines, industry-leading measurement and control software, and complete solutions that enhance overall testing efficiency. They support applications across numerous markets with a wide range of capabilities, grips, fixtures, and unique tooling that can be tailored to meet specific testing requirements.

As Field Service Engineer you will report directly to the Service Manager and provide technical support for company material testing machines. This position directly interfaces with customers by installating, Servicing, and repairing simple and specialized company systems. Examples include but are not limited to: Automation, Robotest systems, Programming Auto Edition, Dropweight towers, Complex Medical equipment i.e., Catheter systems, Auto-Injectors, Torsion systems, and Temperature Chambers. Field Service Engineers calibrate equipment to relevant standards and procedures, train all current test methods, evaluate the result of the reasonableness test and train customers on the operation and software of Company machines. The Field Service Engineer will also work on project management, serve as leadership on relocation jobs and large Installation, prepare written reports of calibration results according to ISO/IEC 17025 and support customers and other personnel with technical advice when required. Troubleshooting electronic & electromechanical devices from schematics and mechanical drawings is expected.

Requirements/ Relevant Experience:
4 + years troubleshooting high voltage electrical + hydraulic
Technical metrology or prior calibration experience is preferred. Experience with universal destructive testing machines and extensometers is also preferred but not required.
Preferred Bachelor’s degree or higher in a technical discipline