Description

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Position Details:
Title: Diesel Service Technician
Location: Various locations throughout the Southeast, Mid-Atlantic, and Northeast U.S.
Shift: Primarily Monday – Friday normal daytime hours; otherwise as needed/required for emergency service.
Compensation: $25-$32/hr. starting base rate based on skills and experience + O/T + monthly incentives + cumulative pay raises and incentives for progression through professional development skill grades & certifications. 1st Year W2 $60K-$75K+, then on up from there to $100K+!
Benefits: A comprehensive summary of benefits will be provided to all selected candidates.
Travel: None. Some work in the field for mobile service technicians in/around the service center location.

Position Description: As the heart of the company, the Diesel Service Technician safely performs service, routine and emergency maintenance, installation, and repair at the Service Center with world-class customer service. In this role you will be responsible for fixing trucks and commercial vehicles, systems, and equipment, and making repair recommendations to customers. You will work with other service technicians and associates to ensure all scheduled work is performed safely and to the customer's satisfaction. Key duties include:
• Service, repair, modify, diagnose, and reassemble, trucks, vehicles, and machinery for operation.
• Failure analysis, service, and repairs for customers.
• Troubleshoot and fix electrical and mechanical systems and equipment issues.
• Perform preventative maintenance – changing oil, checking batteries, lubrication, etc.
• Repair diesel trucks – engines, alignments, suspension, hydraulics, transmissions, operating systems.
• Inspect brake systems, steering mechanisms, wheel bearings, etc. for proper, safe, & optimal operation.
• Ensure all maintenance is performed with utmost safety and care according to highest standards.

Requirements: The company is hiring transitioning active-duty military and veteran candidates for this opportunity. Candidates must have good, safe troubleshooting skills and experience performing maintenance and repair on military systems, whether vehicles, mechanized armor, missile systems, aircraft, ships, or support equipment.

Description

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Position Details:
Title: EMS Journeyman Electrician
Location: Virginia Beach, VA (6-hour radius for travel).
Shift: Day & Night shift. Hours varies. Must be flexible.
Compensation: $25/hr-$35/hr plus OT; Per diem and 10% premium if they have to work nights or on travel. Sign on bonus up to $5,000. Relocation assistance available.
Benefits:
• Medical, Dental, Vision and Prescription coverage
• Paid vacation and holidays
• 401(K) match
• Life insurance, AD&D and long-term disability
• Tuition reimbursement
• Opportunities available nationwide
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
• Pet Insurance
• Legal Plan, and ID Theft Protection
Travel: 75% overnight travel. Some weekends travel

Position Description:
This position is responsible for repairing, maintaining, and installing different kinds of electrical systems. Determines the layouts and testing of electrical patterns.
• Reads blueprints, runs conduit, and wires devices.
• Read and interpret mechanical and electrical drawings and code specifications for determining wiring layouts.
• Performs upgrades or preventive maintenance to electrical control systems.
• Runs tests, isolates problems, replaces damaged sections of wiring, and layout circuits.
• Other duties as assigned.

Requirements:
• A High School Diploma is required; prefer some trade or technical school classes.
• 3+ years’ work experience as an electrician apprentice.
• Electrician apprenticeship.
• License as a Journeyman or Electrician to meet state requirements.
• Knowledge of tools, equipment, and materials common to the electrical trade.
• Knowledge of applicable electrical codes, standards, and regulations.
• Knowledge of electrical applications for high and low-voltage electric systems.
• Skill in the installation, repair, and maintenance of all types of electrical system equipment and components.
• Ability to work with minimal supervision.
• Must be knowledgeable in all aspects of commercial construction industry-related products and tools.
• Skill in both verbal and written communication.

Description

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Position Details:
Title: Early Career Field Service Technician
Location: Cary, NC
Shift: Day shift
Compensation: 60k-65k
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 70%
Vaccine Requirement: None

Position Description:
The company Early Career Program is designed to cultivate the next generation of field technicians through a comprehensive 24-month training initiative. This program includes both classroom training and practical, on-the-job experience with seasoned Field Service employees. Trainees are exposed to a broad range of Power Delivery applications such as installation, commissioning, maintenance, and retrofits, as well as advanced-level field service functions including power system studies, protective relays, project management, and data center startups. After successfully completing the program, participants are eligible to advance to the role of Associate Field Service Technician, equipped with the knowledge and experience required to excel in the field.
• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Trainees complete 12 months of classroom and hands-on training to acquire foundational skills.
• Participants engage with mentors to learn the necessary skills and objectives to become trusted advisors to customers.
• Trainees disassemble, inspect, reassemble, and test equipment at company factories to gain a thorough mechanical and electrical understanding of the products.
• Participants obtain company factory-based certifications for all legacy and active products to ensure proficiency in product handling and maintenance.
• Trainees learn how to write technical reports, order materials, secure quotations, and prepare job status reports, all of which are essential for delivering superior customer service.
• The final city-based location for each trainee is determined based on resource needs and individual skillsets towards the end of the program, taking into account any specific location preferences, although these cannot be guaranteed.

Requirements:
• High School diploma/GED with 4 years of related experience, or Associate’s degree with 2 years of experience, or Bachelor’s degree
• Ability and willingness to possess and maintain a valid passport and driver's license (or other US government ID cards, as needed)

Description

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Position Details:
Title: Field Service Technician
Location: Southern Cal (San Diego/ LA) (with hour and a half from international airport)
Shift: Mon-Fri. Revolving on call weekends (On Call schedules put out for each calendar year so will know when on call) + Guaranteed 40/ hrs a week. If on call, paid for 8 hours even if not called out.
Compensation: $37-$42/hr + $620 month vehicle stipend – Gas and vehicle services covered by company; personal and business use + $150 extra a day when on call
Benefits: Comprehensive Corporate Benefits Package; Company paid Med/ Den/ Vis
Travel: 75%. Travel is M-F unless scheduled for on call. Average 3-4 days traveling.
Vaccine Requirement: Not Required

Position Description:
Responsible and accountable to travel to customer sites to install, service and repair food
processing machinery. use deep technical knowledge to assist with and provide guidance in the
testing of company technologies and to provide assistance on troubleshooting issues for
complex customer installations. The position is also responsible to generate and distribute
technical reports regarding testing results.

Requirements:
• High School diploma or equivalent.
• A well-rounded Mechanical and Electrical Background
• Knowledge/ experience with pneumatic, hydraulic power systems or control systems are a plus.
• Strong active listening skills
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to read diagrams, schematic drawings, engineering specifications and manuals to determine work procedures.

Description

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Position Details:
Title: Foreman Refrigeration Installation
Location: Virginia Beach, VA (6-hour radius for travel).
Shift: Day & Night shift. Hours varies. Must be flexible.
Compensation: $30/hr-$45/hr with OT; Per diem and 10% premium if they have to work nights or on travel. Sign on bonus up to $5,000. Relocation assistance available.
Benefits:
• Medical, Dental, Vision and Prescription coverage
• Paid vacation and holidays
• 401(K) match
• Life insurance, AD&D and long-term disability
• Tuition reimbursement
• Opportunities available nationwide
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
• Pet Insurance
• Legal Plan, and ID Theft Protection
Travel: 75% overnight travel. Some weekends travel

Position Description:
This position is responsible for leading, training, and mentoring the project crew, prioritizing and delegating responsibilities, communicating with the tradespeople on the job site, and tracking project schedules to ensure projects are completed efficiently, accurately, and on time.
• Serves as Lead Technical resource on assigned projects.
• Reports on job status and performance.
• Controls job costs.
• Develops and maintains productive relationships with peers, customers, GCs, and subcontractors.
• Ensures the use of PPE and the application of safe behavior, including vehicle safety, by all employees.
• Ensures compliance with Installation policies and procedures, including project tracking, safety, time and attendance, etc.
• May oversee 3rd party resources.
• Directs and oversees the work of other Apprentices and journeymen assigned to specific projects.

Requirements:
• High school diploma, GED, or completion of trade program or technical school.
• 5+ years of experience in commercial building construction or other related industry/trade.
• Experience working on refrigeration equipment in convenience stores or supermarkets is a must.
• Knowledge of construction principles and practices, including efficient use of labor hours.
• Ability to use good judgment in making work assignments.
• Ability to give clear instructions and guidance, as needed.
• Ability to maintain project labor hours within acceptable limits and request change orders as needed.
• Ability to ensure safe work practices and ensure compliance with Safety policies.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to work with minimal supervision.
• Track record of punctuality and dependability.
• Ability to use computer tools including E-Mail, Word, Project Planning Software (Projectmates), etc.
• Ability to manage time, delegate assignments and follow through to ensure good results.

Description

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Position Details:
Title: Chiller Technician
Location: Indianapolis, IN (Can live anywhere in the Midwest)
Shift: Dayshift M-F
Compensation: $85K-$105K
• Medical, Dental, Vision and Prescription coverage
• Paid vacation and holidays
• 401(K) match
• Life insurance, AD&D and long-term disability
• Tuition reimbursement
• Opportunities available nationwide
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
• Pet Insurance
• Legal Plan, and ID Theft Protection
Travel: 50% overnight and local travel

Position Description:
The traveling industrial controls technician is responsible for the installation, programming, and commissioning of the building automation controls systems and their associated devices including but not limited to sensors, actuators, relays, valves, variable frequency drives, etc. This position requires extensive travel across the U.S.
• Works well with team, customers, and customers’ representatives.
• Plan controls retrofits to minimize downtime and risk to business and customers.
• Professionally install digital/computerized automation controls systems and related components with minimal oversight.
• Install low voltage and network cabling.
• Program automation system and related components (training will be provided).
• Commission automation system and related components.
• Integrate various systems onto the BACnet platform.
• Operate a variety of hand and power tools.
• Strict adherence to OSHA safety standards at all times.
• Adherence to attendance policies.
• Attendance to training sessions on new technology as it becomes available.
• Performs other related duties and projects as assigned by management.

Requirements:
• Must be available to travel.
• Certification(s) from a vocational-technical/trade school or industry-related training a plus!
• Minimum 5 years of industrial HVAC experience
• Must have operational experience with chillers, VAVs, pumps, VFDs, and controls.
• Must have a good driving record and be able to work independently.
• Must be able to lift up to 60 lbs. with no assistance and also be able to sit and/or stand for several hours at a time.

Description

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Position Details:
Title: Network Operating Center Technician
Location: Chicago, IL
Shift: Night shift 7PM-7AM – 3 days on 4 days off then 4 days on 3 days off. Wednesday will be the swing day
Compensation: $32-$36/hr + 10% annual bonus
Benefits: Comprehensive benefits package (medical, dental, vision,(Fully paid for you and your family) 401K (4%))
Travel: None

Position Description:

Deliver uninterrupted power and cooling to each data center in the company portfolio. This is complimented by providing remote monitoring services to both internal sites and external clients. The Critical Facilities Technician is responsible for the day-to-day operation of critical facilities. They are key components of the Serverfarm commitment to safety, reliability and operational excellence as well as being the eyes and ears of the site.

• Monitor power, cooling capacity, and environmental conditions within the data halls
• Utilize a Computerized Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center work
• Perform preventive maintenance on data center electrical and mechanical equipment
• Assist with the development, revision, and execution of approximately 200 operating procedures and preventive maintenance inspections, and perform quality control reviews to ensure accuracy, clarity, and continual improvement
• Assist with the development of Data Center standards and policies when necessary

Requirements:

• Electrical/electronic/avionics background transitioning out of the military is preferred. Otherwise, looking for someone with technical aptitude and basic electrical experience…electrical techs, electrical/mechanical techs, etc.
• Military-only recruitment

Description

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Title: Quality Engineer
Location: Philadelphia, PA
Shifts: M-F Days
Compensation: $85k-$95k base salary, plus annual bonus and merit increases based on performance
Benefits: Comprehensive benefit package includes a fully paid medical, dental and vision plan (no monthly premium!), 401K with up to 6% Match, Paid Time Off (19 days for 0-3yrs employment), an Employee Assistance Program, Health Advocacy Services, Employee Discounts Program, Credit Union Membership, College Tuition Benefit, College Loan Services, Adoption Assistance Program, Scholarship Program, and a Tuition Reimbursement Benefit.

Position Description: The Quality Engineer represents the Quality Assurance function to integrate Quality Management System requirements; provides Quality interpretation of requirements; ensures adherence to company and regulatory requirements; participates in various reviews to assure quality attributes are incorporated; performs system, process, and product audits to AS9100 and FAA requirements.
• Provides oversight and assistance to the Organization focused on Manufacturing and MRO Operations, Engineering, and Procurement in addressing improvement activities.
• Interfaces with other departments to facilitate root cause and corrective actions and evaluates the effectiveness of corrective actions.
• Researches and analyzes data to identify root cause of complex problems and proposes solutions to Customer-issued nonconformities.
• Facilitates a team of Design, Manufacturing, Quality, and Product Support Engineers in defect review meetings
• Collaborates with stakeholders to develop containment and corrective action plans and verifies their implementation.
• Interfaces with Customer Quality Representatives during Surveillance Audits and Corrective Action Evaluation.
• Executes and submits Quality Assurance contract deliverables (CDRLs)/ supplier contract deliverables (SDRLs)
• Performs internal process, system, and product audits to AS9100 and FAA requirements.
• Drives closures of nonconformities with sound and robust containment and corrective actions.
• Evaluates the effectiveness of preventative and corrective actions
• Prepares management team for third party QMS audits and facilitates during external audits by the FAA and Certification Body.
• Other responsibilities as assigned related to the Company mission, values, goals, and quality policy.

Requirements:
• Bachelor of Science degree in a STEM field required; Aerospace/Electrical/Mechanical/Manufacturing Engineering, preferred.
• 1-3 years of experience in Aerospace industry
• Leadership abilities – able to facilitate and influence teams
• Experience with AS9100 internal audits
• Quality Management System (QMS) knowledge/experience – identify gaps, root cause analysis, and influence corrective actions/procedures to ensure QMS adheres to AS9100 and FAA requirements
• Familiar with Project Management and Risk Assessment and Mitigation related to QMS
• U.S. Citizen

Company Description:
Our client is a leading manufacturer of helicopters flown by EMS, Search and Rescue, law enforcement, firefighters, energy, government agencies and private citizens across the globe.

Why this opportunity?
This is a truly exciting opportunity to join a world-class company and industry leader that manufactures helicopters for commercial, government and military use. As a Quality Engineer you will start a rewarding long-term career within a dynamic, cutting-edge and growing organization in the Aerospace industry, where you can grow professionally and take pride in being part of a team that builds the best helicopters in the world.

Description

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Position Details:

Title: Customer Care Coordinator (Diagnostics & Laboratory Service)
Location: Cary, NC w/ 5 Remote Days per month (after training completed)
Shift: 24-hour call center, you will work 5 days a week, 8-hour days (plus an hour lunch) on a set shift; current shifts available:
Monday – Friday, 9am – 6pm

Compensation: $19/hour, to start
Benefits
Short and long-term Disability Program
Paid Vacation, Personal and Holidays
401(k) Plan
Medical/Dental/Vision/Life Insurance
Travel:
COVID Vaccination: Not required.

Responsibilities

Acting as a customer service facilitator, the Regional Operations Coordinator will partner with the company customers to coordinate the planning and service delivery of field resources to complete reactive and proactive service activities, ensuring optimal operational availability of the customer’s diagnostic and testing equipment for the purposes of quality patient care.
This individual will effectively deploy resources within the service organization to ensure service activities are appropriately aligned with contractual agreements, directing large teams in the completion of highly variable work streams, while reducing potential scheduling conflicts which may delay resolution. They are accountable for delivering world-class customer experience by providing 24/7 support, and responsible for the timely and accurate scheduling of service events by properly communicating and managing time sensitive workload.

Coordinate the planning and delivery of systematic service delivery: call handling, service scheduling, parts ordering, appointment confirmations, improving customer confidence and driving value of the company products and services.
Work closely with cross-functional teams to ensure a positive customer experience.
Monitor customer requests and overall system compliance to confirm equipment readiness for patient care.
Support on-site customer facing personnel i.e. Regional Service Manager/Customer Service Engineer in meeting customer expectations as needs vary throughout system lifecycle.
Document customer satisfaction issues and escalate through appropriate channels.
Facilitate cross-functional awareness of customer needs between internal stakeholders to minimize unintended conflicts or negative impacts on customer operations.

In the Customer Care Center, there are 3 core responsibilities, Front line phone and customer support, Dispatching of Field Service Engineers and coordinating service; and Coordination of/scheduling of service activities for Equipment PMs and Updates.

The Customer Care Center is a 24/7 operational call center that is not “technical support” in nature. You will coordinate services between customers and field engineering staff. You will receive inbound and conduct outbound calls. Training is a combination of both classroom and hands on training that in entirety is approximately 6-8 weeks in length. Your specific responsibilities will include:

Responds to incoming inquiries and/or requests regarding medical equipment service request from customers.
Demonstrates strong customer orientation.
Demonstrates strong communication skills.
Appropriately discusses and promotes company services and products based on customer needs.
Must successfully exhibit change management capability, customer focus, and high levels of integrity.
Articulate, positive attitude and professional.
Ability to effectively listen to customer needs and in handling phone inquiries and documenting within the appropriate technology.
Strong attention to detail and the ability to multitask in a face paced environment.
Ability to listen to and accurately follow direction provided by management of the customer service group.
Assists with investigating and resolving routine problems and recognizes when to escalate customer issues.
Assists in order tracking, price quoting, and scheduling.

Requirements:

The company is looking for candidates with 2+ years of experience in a customer relationship related role, in a fast-paced environment.
Positive attitude and passion for customer service.
Successfully manage competing priorities while achieving key performance indicators and maintaining a high level of quality.
Experience communicating ideas and rationale to internal teams and customers.
Must have excellent interpersonal skills, interact favorably with others and skilled at maintaining positive relationships while working to resolve problems and maintaining a high level of professional integrity.
Excellent organizational skills with an ability to manage time and prioritize based on impact and criticality of the issues.
Good PC skills (MS office software like Word, PowerPoint, Excel and Outlook)
Candidates must possess great oral and written communication skills.
Prior Call Center or Sales experience is ideal.
Associates Degree, or equivalent, preferred.
Displays high levels of collaboration and influence.
Strong business acumen, the ability to understand information and processes provided by the company and to clearly schedule and take notes in the systems as needed to document all customer calls. Proficient Microsoft Office Suite skills are a must! Must demonstrate abilities in Word, Excel, and Outlook.

Interview Process:

30-Minute Online Panel Interview (camera and audio will be required) with a couple of company Call Center managers
Offer
Background Check & Drug Screen

Keys to Successful Interview:

The company will conduct a behavioral-based interview. Understand the STAR (Situation, Task, Actions, and Results) format when answering questions.
Be able to share several examples of how your organizational skills have made you successful.
Show that you are detailed-oriented and can produce a quality plan to fix a problem.
Be careful to not use slang terms during the interview. Remember your audience! Your customers will be professionals like Doctors, Nurses, Radiologists, etc.
Ability to multi-task while staying cool under pressure.
Strong Microsoft office is essential. You will work a desk with multiple screens and programs running at the same time.

Description

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Orion Talent, a customer-centric company focused on helping people discover meaningful careers and businesses grow by finding, delivering, and engaging the best talent around the world, is currently recruiting for a Business Development Manager position with a company that supplies the industry’s widest range of clean water solutions for drinking water, hygiene and sustainable water management.

Position Details
Location: Northeast Region | You should be based out of Boston, MA, Connecticut, or Albany, NY
Compensation: $100K - $130K annually (depending on experience) + 15% annual bonus based on company and individual performance.
Shift: Monday – Friday | typical 1st shift hours
Travel: This is a field-based, high travel role that will require you to be onsite at K12 and Higher Education facilities 3 out of 4 weeks a month covering the Northeast Territory.
Benefits: Company offers a fantastic benefits package to include medical/dental/vision insurance, and generous PTO.

Position Description
As a Business Development Manager, you will be responsible for driving revenue growth and increased market share for the company’s hydration and hygienic products and solutions for K12 and higher education facilities retrofits. Primary focus will be on establishing end-user relationships via consultative sales methods to guide customers along their preferred path of purchase (distribution, service providers, OEMs, and Manufacturers’ Sales Reps).

You will develop and implement sales and marketing objectives, strategies, processes, and programs for facilities retrofits to enable the company’s product distribution. This high visibility commercial role will leverage key cross-functional partnership with commercial, marketing, finance, and operations teams to effectively drive facilities retrofit business growth across channels. Responsibilities will include:
• Cultivate and manage strategic customer relationships with key stakeholders—end-users, partners, and industry.
• Build and manage an ambitious Facilities Retrofit sales funnel, leveraging CRM for account management, forecasting, and daily work.
• Provide qualitative voice-of-customer (VOC) insights to organization regarding customer purchase cycles, 4P’s requirements, Facilities Retrofit industry trends, and competitive positioning.
• Identify and communicate “80/20” continuous improvement opportunities that result in increased ease of doing business, improved customer satisfaction, and reduced operational costs for the company.

Position Requirements
• Ideal candidate has a bachelor’s degree and at least 4 years of business development / account management experience with B2B utilizing CRM software.
• Industry exposure to Plumbing, Construction, or Home Improvement is highly valued along with knowledge of direct manufacturing sales, 2-step distribution (retail / wholesale), rep agencies, and their related materials purchasing pathways.