Route Service Representative
Job Ref: # EB-1064193763
Date Posted: 4/22/2025 2:17:40 PM
City, State: Portsmouth, VA
Salary: $55,000 - $62,000
Description
Go to end ⇓Position Details:
Title: Route Service Representative
Location: Portsmouth, VA
Shift: 7am – 5pm 4 Day work week
Compensation: $55K - $62K ($23.58/Hr. While in Training)
Benefits: Company offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. 401(k) with Company Match / Profit Sharing / Employee Stock Ownership, Disability, Life and AD&D Insurance, 100% Company Paid, PTO and Holidays.
Position Description: Company is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. This is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products, and other facility service products.
This role begins with a 12-week Ride to Hire Program, where you’ll ride along with experienced Route Service Representatives to receive hands-on training, learn the route, and build strong customer service skills. Upon successful completion, you will transition into a full Route Service Representative role with your own assigned route.
Key Responsibilities:
• You are the face of the company to our customers and must work to build rapport with key decision makers
• Ensure quality standards and proactively solve customer concerns.
• Grow our existing customer base by upselling and cross-selling additional products and services
• Negotiating service agreement renewals and control inventory while working professionally and safely
• Comply with driving and vehicle regulations.
• Ensure customer satisfaction by maintaining professional communication and quality service.
Basic Qualifications:
• Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. To comply with DOT requirements, qualified candidates must, prior to their first day of employment:
• Have an active driver's license
• Be at least 21 years of age
• Obtain a DOT medical certification
• Provide documentation regarding their previous employment
• High School Diploma, GED or Military Service