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Job Description

Title: Field Service Technician
Location: Report from home based in Wisconsin.
Shifts: Monday – Friday 8:00 AM – 5:00 PM
Compensation: $60,000 Base Salary
Benefits: Full benefits package + Company vehicle, laptop, computer, cell phone.
Travel: Candidates will need to be okay with traveling throughout the state and surrounding states. Approximately 75% driving and 25% air travel.

Position Description:
Seeking a highly self-motivated individual for a Field Service/ Installation Technician in the Wisconsin Statistical areas. The associate will be responsible for traveling to various customer locations and installing company laboratory instrumentation. The associate will also provide maintenance training and user instructions on instrument upkeep. The service technician will perform all preventative maintenance and repairs necessary to sustain operation on all instruments installed. Perform repairs to board/part level and run instrument performance tests. Make recommendations as required. Travel to customers’ locations throughout the service region. Receives and acts on customer installation or repairs/PMs immediately after receiving information from the service office. Arrives at customer promptly, installs or repairs company instrumentation. Run all tests required to ensure proper operation. Completes all paperwork about service calls and immediately forwards to proper locations. Keep in contact with the service supervisor each day. Answer all customer questions to the best of your ability or put the customer in touch with someone who can. Responsible for making all travel arrangements. If delays are encountered contact the customer and estimate the time of arrival.


Requirements:

2-4 years of electronic troubleshooting experience.
Strong presentation and communication skills.
Ability to travel and represent company positively and professionally.

Job Description

Title: Field Service Technician

Location: Report from home based in the Dallas metro area.
Shifts: Monday – Friday 8:00 AM – 5:00 PM
Compensation: $60,000 Base Salary
Benefits: Full benefits package + Company vehicle, laptop, computer, cell phone.
Travel: Candidates will need to be okay with traveling throughout the state and surrounding states. Approximately 75% driving and 25% air travel.

Position Description:
Seeking a highly self-motivated individual for a Field Service/ Installation Technician in the Dallas Metropolitan area. The associate will be responsible for traveling to various customer locations and installing company laboratory instrumentation. The associate will also provide maintenance training and user instructions on instrument upkeep. The service technician will perform all preventative maintenance and repairs necessary to sustain operation on all instruments installed. Perform repairs to board/part level and run instrument performance tests. Make recommendations as required. Travel to customers’ locations throughout the service region. Receives and acts on customer installation or repairs/PMs immediately after receiving information from the service office. Arrives at customer promptly, installs or repairs company instrumentation. Run all tests required to ensure proper operation. Completes all paperwork about service calls and immediately forwards to proper locations. Keep in contact with the service supervisor each day. Answer all customer questions to the best of your ability or put the customer in touch with someone who can. Responsible for making all travel arrangements. If delays are encountered contact the customer and estimate the time of arrival.


Requirements:

2-4 years of electronic troubleshooting experience.
Strong presentation and communication skills.
Ability to travel and represent Company positively and professionally.

Job Description

Position Details:

Title: Field Service Engineer
Locations: Northern DC-Metro/Virginia; New York City, NY
Shift: Primarily daytime hours Mon.-Fri. with flexibility to handle unscheduled calls in your territory
Compensation: $65K-$70K base salary based on experience + paid overtime + car package + bonus incentives + relocation.
Benefits: Company offers a comprehensive benefits and compensation package that includes medical (HMO or PPO), dental, vision, disability & basic life insurance, 401K, profit sharing, tuition assistance, flexible spending accounts, paid vacation, course offerings through Company University, advancement, and much more!
Travel: Up to 30% with most service primarily in the greater metro area-based locations.

Position Description: A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of company’s customer-focused business model as customers are the foundation of their business.

Specific responsibilities include:
Deliver exemplary customer service to company customers in the field.
Become proficient in servicing all company Systems while following field service procedures.
Troubleshoot and repair company commercial system installations.
Coordinate with on-site contractors and facility managers to ensure proper system installation.
Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
Serve as a technical expert for legacy systems and products.
Stay aligned to company’s culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.


Requirements: Experience: 3-5 years in electro-mechanical or related field.

Non-Technical:
2 or 4-year college degree, technical school degree, or related military experience.
Strong customer service skills.
Highly organized and accustomed to a fast-paced work schedule
Valid driver’s license with ability to pass background checks and drug screens as required.

Technical:
Experience with troubleshooting electrical systems.
Computer networking experience desired.

Job Description

Position Details:

Title: On-site Field Service Engineer
Location: Baltimore, MD
Travel/Schedule: You generally will work on-site at the customer facility during normal day-shift hours (Mon-Fri), but occasionally (up to 25% of the time) may be asked to travel to other sites in the area to perform similar work.
Compensation: Target base rate $35/hr - $37/hr
Bonuses/Additional Compensation: Overtime is paid at 1.5X after 40 hours.
Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Incentive Savings Plan (ISP) / 401k, tuition assistance opportunities, paid time off, etc.
Position Description: In this role you will be responsible for the installation, service, troubleshooting and repair of complex electronic and electromechanical EF Group equipment at client facilities. You will be trained to become an independent “product expert” on selected Company product lines. You will be responsible for implementing detailed, complex customer installation plans for both reliability and process and qualification. You will also need to train customer personnel on advanced equipment operation, maintenance procedures and process related operations. You will provide onsite technical support for development and implementation of equipment and process applications.

Some specific responsibilities include:

Complete on-site equipment installations or complex retrofits on equipment
Provide professional and courteous service to customers with a primary goal of complete customer satisfaction.
Assist customers and other personnel in identifying and repairing equipment related process problems.
Assist with performing onsite preventative maintenance, cleaning equipment as required and verify the operational quality of equipment.
Assist with performing start-up, warranty, paid service and service contract activities. Assist with performing hardware set-up on specified systems within established time frames.
Troubleshoot and correct process variations on systems. Diagnose sources of hardware or process problems on equipment, facilities or wafers.
Participate in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.
This position may require the use of hired vehicles on business. You must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges
In order to be successful in this role, you should have experience with and a significant working knowledge of Electronics / Avionics and electrical systems. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC and greater).

Job Description

Position Details:

Title: Renewable Energy Technician
Location: Houston, TX, Coldwater, MI (Tibbits Site), Bremond, TX (Tidwell Site), Fort Stockton, TX
Shift: No, field service position.
Compensation: $36/hr - $42/hr.
Benefits: Med, Dent, Vis, 401k/w match

Position Description:

Perform basic work in construction and maintenance of all substations, transmission, collection system, and battery storage systems.
Provides troubleshooting assistance and resolution with protections and control equipment and relay schemes
Reports and coordinates emergency response and repair to all high voltage equipment and BESS systems
Establishes and maintains high voltage inventory, equipment, tooling, and vehicles
BOP operations and construction, including substation equipment, and BESS equipment
LOTO training and proficiency
Operate the facility in a safe and environmentally friendly manner.
Supports emergency response during after hour call-outs
Interface and coordinate with contractors, suppliers, and landowners
Able to understand, read, and high voltage electrical schematics

Requirements:

High School Diploma or equivalent
Valid driver’s license
4 years’ High Voltage electrical experience and/or Military equivalent experience.
Experience using and understanding diagnostic tools
Computer operation skills, familiar with internet-based program navigation and have the ability to generate and interpret computer data
Ability to read, interpret, and understand drawings and schematics with attention to detail
Ability to follow safety protocols on site
Effectively communicate with third parties, vendors, and co-workers
Good written communication skills

Job Description

Position Details:
Title: Field Service Engineer
Location: CA, anywhere near an airport.
Shift: Monday – Friday.
Compensation: $75k-$85k depending on qualifications and experience! + quarterly bonus up to $4,600/yr!
Benefits: Medical, Dental, Vision, 401k Match, generous PTO, FSA and Employee Assistance Program, Tuition Assistance, and more!
Travel: 75% weekly travel. Leave on Monday and return on Thursday or Friday! Company credit card, travel, and associated expenses paid.

Position Description:
• Executes customer support activities involving the installation, modification, and repair of complex nuclear measurement equipment and systems.
• Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup/configuration of (Canberra) hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware/software and its basic modes of operation.
• Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults.
• Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed. House Troubleshooting and Repair
• Technical Support (by phone/email)
• Provide professional representation of the Company in all dealings with customers, creating a positive experience for the customer.

Requirements:
The ideal candidate for this role is a US Navy nuclear-trained technician! Nuke ELTs welcome!
• 1-3 years in a technical/customer service position. Must have excellent technical and customer relations experience to handle the diversity of systems and their applications.
• Nuclear experience is required. Naval Nuclear Power Program experience is a plus.
• Knowledge and proficiency of any of the (Canberra) products such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems
• Experience using (Canberra) software such as Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex Alpha Beta.
• Database management experience using SQL Server, Crystal Reports and/or Access.
• Nuclear Physics and Radiation Principles knowledge and experience
• Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus.

Job Description

Position Details:
Title: Field Service Engineer
Location: Denver, CO – open to candidates anywhere near an airport in CO, WY, UT, MO, KS!
Shift: Monday – Friday.
Compensation: $75k-$85k depending on qualifications and experience! + quarterly bonus up to $4,600/yr!
Benefits: Medical, Dental, Vision, 401k Match, generous PTO, FSA and Employee Assistance Program, Tuition Assistance, and more!
Travel: 75% weekly travel. Leave on Monday and return on Thursday or Friday! Company credit card, travel, and associated expenses paid.

Position Description:
• Executes customer support activities involving the installation, modification, and repair of complex nuclear measurement equipment and systems.
• Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup/configuration of (Canberra) hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware/software and its basic modes of operation.
• Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults.
• Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed. House Troubleshooting and Repair
• Technical Support (by phone/email)
• Provide professional representation of the Company in all dealings with customers, creating a positive experience for the customer.

Requirements:
The ideal candidate for this role is a US Navy nuclear-trained technician! Nuke ELTs welcome!
• 1-3 years in a technical/customer service position. Must have excellent technical and customer relations experience to handle the diversity of systems and their applications.
• Nuclear experience is required. Naval Nuclear Power Program experience is a plus.
• Knowledge and proficiency of any of the (Canberra) products such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems
• Experience using (Canberra) software such as Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex Alpha Beta.
• Database management experience using SQL Server, Crystal Reports and/or Access.
• Nuclear Physics and Radiation Principles knowledge and experience
• Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus.

Job Description

Position Details:
Title: Field Service Representative I
Location: Charolette, NC
Shift: Day shift
Compensation: $70k-80K
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75% overnight

Position Description:
Provides professional technical service and support on the installation, inspection, repair, and preventive maintenance of Patient Monitoring and Anesthesia products in accordance with established company NA Service policies and procedures. Prioritizes and schedules all customer onsite visits to maximize efficiency and assure customer expectations are satisfied. Perform software upgrades on some products. Maintains positive professional communications with customers, regional team members, and the technical support group.

• Provides technical service support on the installations, inspection, repair, and preventative maintenance of company products for customers within their territory.
• Continuously updates technical knowledge on all products and new advances in the field of medical electronics through training and personal study. Works with more senior reps in region to enhance product knowledge.
• Provides telephone support to customers, sales, and clinical education staff. Maintains positive, professional communication with customers, regional team members, and national technical support group.
• Documents all activities in accordance with the company Service Administrative and Quality system policies and procedures, including and not limited to MDR and field corrections
• Maintains all service contracts in accordance with company service policies and procedures and actively pursues the renewal of existing contracts. Identifies potential service contract customers, provides contract quotations, and pursues the timely closing of all new contract proposals.
• Maintains loaner, test equipment, spare parts inventory, company vehicle, and other company equipment and supplies in good condition and working order. Maintains organized supplies and inventory.
• Provides technical support for Sales and Clinical Education staff.

Requirements:
• Minimum of an Associate of Science Degree or equivalent in electronics with emphasis in instrumentation, and digital circuitry
• Prior field service experience or hospital biomed experience preferred.
• Must be on-call 24 hours a day, 7 days a week, including holidays, and available for emergency service during off hours.

Job Description

Position Details:

Title: Engineer In Training Program (Seasonal Field Engineer EIT)

Location: Orlando (Preferred – relocation assistance is available); they will consider candidates Nationwide (you will need to live within 50 miles of a major airport); if you do not relocate to Orlando, then during the classroom phase of the program, you will be provided a housing stipend for extended stay/Airbnb style housing in Orlando, FL (usually these phases are around 6 weeks in length)

Shift: N/A

Compensation: First Year Compensation = $80k – 95k

Total First Year Compensation (after training) = $120k – 150k plus, daily per diem (while traveling), plus All Travel Rewards (all hotel and flight rewards)

Benefits: Company offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities.

Specific benefits for this position include:
4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation. 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).

There are other perks like "be well" reimbursement of $300/year for health/fitness classes and related items.
Perks: All Travel Rewards (Hotels & Flights), 4 months off a year, plus 20 days of PTO earned per year!

Travel: Travel is an essential job requirement for this position. You must be open to 80 – 100% travel your first year, and then heavy travel 8 months of the year as a Seasonal Field Engineer at the conclusion of the program.

COVID Vaccination: Not required.

Perks: All Travel Rewards (Hotels & Flights), 4 months off a year, plus 20 days of PTO earned per year!

Key Dates: Candidates must be submitted by end of March and Interviews are being held in Orlando, FL the end of April. You should expect to be in Orlando one night (all expenses paid) for a program briefing and series of interviews. They will make hiring decisions quickly thereafter. There are options for interviewing candidates with major conflicts with these interview dates at an alternate date, so don’t let that be a reason to not be interested in this excellent opportunity! The training program will start on July 7.

Position Description:
This program is the entry point to the company’s world-class field service organization. Their Field Service Engineers travel to power plants across the U.S. and are responsible for the maintenance and upgrades to some of the largest and most powerful electrical generation machinery in the world including gas turbines, steam turbines and generators.

Your Responsibilities
During your first 12 months, you will complete classroom and lab training in Orlando and participate in on-the-job training with experienced engineers, working at multiple customer sites across the US.
You will work directly with leading staff of field service engineers to develop skills that include equipment operation, maintenance, job site safety, project management, leadership, and the company’s business systems
Once you complete training, as a Field Service Engineer, you'll be supervising technicians and mechanics working on turbine generator equipment during power plant maintenance shutdowns (outages), both planned and unplanned system outages which can occur due to equipment performance issues.
You'll be responsible for disassembling, inspecting, and reassembling turbines and generators
You'll coordinate the upgrading of mechanical and electrical systems on turbine generators to increase power output and efficiency
You will collaborate with the company worldwide engineering staff to perform niche mechanical and electrical testing
You will serve as the primary customer contact during outages and ensure repairs are made in a timely and accurate manner
While deployed, you will work extended working hours of up to 12-14 hours per day including weekends/holidays.
As a Field Service Engineer, you will have 4 months off a year (December, January, June, and July)

Our expectations: As an innovative company we are looking for committed, creative people who are able to find and successfully implement new solutions.
Why are you interested in working for the company and particularly this Field Service Engineer position?
Think about a time you had to fix something that was broken. What was your process to repair this? What steps did you take to resolve the issue? Please be as specific as possible.
Tell us about a time you had to explain a complex technical problem to someone. What steps did you take to help them understand and correct the problem?
Tell us about a time you have faced a challenge and overcame it.
Tell us about your most successful professional project.
Tell us about a time you had to fix a mechanical problem. How did you fix it? If you have worked with power generation equipment, please give us an example of this experience.
Tell us about a time you have worked on a team that has not agreed on an approach to something. How did you resolve this disagreement?
Describe your leadership experience. What is the largest team you have led?

Requirements:
The company is looking for heavy maintenance experienced professionals with strong leadership abilities
Excellent communication skills
Bachelors degree preferred. Master’s degree is helpful.
Ideal profile candidate is military Veteran EM / MM / Industrial ET, rank E6+, with a bachelors degree.

Job Description

Position Details:

Title: Field Service Technician

Location: New York City Metro

Shift: Monday-Friday 8am-5pm

Compensation: $27-$30/hour + OT + Performance Bonuses + Per Diem

Benefits: PTO + Paid Holidays / 401K / Medical, dental, vision Insurance / Travel perks and more!

Travel: 50% Travel (2 weeks per month with the other 2 weeks working locally)



Position Description:
In this role, you will be part of a team that installs and maintains our customers' bells and clocks. As a family-owned company, we promote strong relationships with our customers that last for years. Because our business has a national footprint, our technicians travel frequently -- mostly to areas east of the Mississippi River. We strive to promote a healthy work-life balance with a work schedule that typically consists of up to 2 weeks on the road per month. When not on the road, you’ll perform local work that allows you to be home at the end of the workday.

Travel frequently, with up to 50% as managed by the dispatch team. Candidates must have a flexible schedule and clean driving record.
Work comfortably on ladders (up to 40-ft. extension ladder), in bell/clock towers, and in boom lifts.
Possess basic mechanical and electronic trouble shooting skills; we will train you on the detailed workings of our products, but you should have a knack and a desire for fixing equipment issues utilizing technical manuals, engineering drawings, and technical support.
Program electronic control equipment with the aid of manuals and technical support.
Be the company's “face” to the customer and therefore capable of communicating in an effective, courteous, and professional manner.
Document and summarize issues and work completed in a clear manner through end-of-work reports.

Requirements:

Experience with electronics and/or electro-mechanical equipment – military experience preferred
Ability to lift and transport up to 60 lbs. regularly.
A self-starter with minimal supervision requirement; able to work independently and think creatively to solve problems.
Mechanical aptitude
Willing to travel continuously for 2 weeks per month

Job Description

Position Details:

Title: Field Service Technician

Location: Cincinnati, OH

Shift: Monday-Friday 8am-5pm

Compensation: $27-$30/hour + OT + Performance Bonuses + Per Diem

Benefits: PTO + Paid Holidays / 401K / Medical, dental, vision Insurance / Travel perks and more!

Travel: 50% Travel (2 weeks per month with the other 2 weeks working locally)



Position Description:
In this role, you will be part of a team that installs and maintains our customers' bells and clocks. As a family-owned company, we promote strong relationships with our customers that last for years. Because our business has a national footprint, our technicians travel frequently -- mostly to areas east of the Mississippi River. We strive to promote a healthy work-life balance with a work schedule that typically consists of up to 2 weeks on the road per month. When not on the road, you’ll perform local work that allows you to be home at the end of the workday.

Travel frequently, with up to 50% as managed by the dispatch team. Candidates must have a flexible schedule and clean driving record.
Work comfortably on ladders (up to 40-ft. extension ladder), in bell/clock towers, and in boom lifts.
Possess basic mechanical and electronic trouble shooting skills; we will train you on the detailed workings of our products, but you should have a knack and a desire for fixing equipment issues utilizing technical manuals, engineering drawings, and technical support.
Program electronic control equipment with the aid of manuals and technical support.
Be company's “face” to the customer and therefore capable of communicating in an effective, courteous, and professional manner.
Document and summarize issues and work completed in a clear manner through end-of-work reports.

Requirements:

Experience with electronics and/or electro-mechanical equipment – military experience preferred
Ability to lift and transport up to 60 lbs. regularly.
A self-starter with minimal supervision requirement; able to work independently and think creatively to solve problems.
Mechanical aptitude
Willing to travel continuously for 2 weeks per month

Job Description

Position Details:

Title: Field Service Technician

Location: Michigan (candidate can live anywhere between Grand Rapids and Detroit)

Shift: Monday-Friday 8am-5pm

Compensation: $27-$30/hour + OT + Performance Bonuses + Per Diem

Benefits: PTO + Paid Holidays / 401K / Medical, dental, vision Insurance / Travel perks and more!

Travel: 50% Travel (2 weeks per month with the other 2 weeks working locally)

Position Description:
In this role, you will be part of a team that installs and maintains our customers' bells and clocks. As a family-owned company, we promote strong relationships with our customers that last for years. Because our business has a national footprint, our technicians travel frequently -- mostly to areas east of the Mississippi River. We strive to promote a healthy work-life balance with a work schedule that typically consists of up to 2 weeks on the road per month. When not on the road, you’ll perform local work that allows you to be home at the end of the workday.

Travel frequently, with up to 50% as managed by the dispatch team. Candidates must have a flexible schedule and clean driving record.
Work comfortably on ladders (up to 40-ft. extension ladder), in bell/clock towers, and in boom lifts.
Possess basic mechanical and electronic trouble shooting skills; we will train you on the detailed workings of our products, but you should have a knack and a desire for fixing equipment issues utilizing technical manuals, engineering drawings, and technical support.
Program electronic control equipment with the aid of manuals and technical support.
Be the company's “face” to the customer and therefore capable of communicating in an effective, courteous, and professional manner.
Document and summarize issues and work completed in a clear manner through end-of-work reports.

Requirements:

Experience with electronics and/or electro-mechanical equipment – military experience preferred
Ability to lift and transport up to 60 lbs. regularly.
A self-starter with minimal supervision requirement; able to work independently and think creatively to solve problems.
Mechanical aptitude
Willing to travel continuously for 2 weeks per month

Job Description

Position Details:
• Title: Field Service Rep
• Location: Salt Lake City, UT
• Travel/Schedule: Primarily local (minimal overnights per week); you generally will cover customers in your assigned area with occasional travel outside of the territory.
• Compensation: Target Base Salary ~$65K - $70K
o Bonuses/Additional Compensation: Overtime + mileage / gas reimbursement
o Benefits: Company offers an industry-standard corporate benefits package to include Medical / Dental / Vision, company matched RRSP/DPSP, a generous paid time off (PTO) program, Life Insurance, Flexible Work
Schedule, a profit sharing-program and opportunity for personal and professional growth.

Position Description: Company provides top of the line, full and partial automation solutions for both direct mail and retail pharmacies. The OptiFill and RIVA service groups provide support and expertise to the customers on company equipment and product lines. Service Representative(s) will be primarily responsible for providing Level 2 technical support to customers and third-party Level 1 support vendors, along with managing and maintaining the relationship with the customers on behalf of Company. You will specifically:
• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the company system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening.

In order to be successful in this role, you should have at least 5 years’ experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems such as robotics, conveyors, sensors and PLCs (specifically RS Logic). A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc). And you must be service-minded and customer-focused.

Job Description

Position Details:
Title: Field Service Engineer
Location: Montgomery, AL and surrounding areas
Shift: Dayshift
Compensation: $75,000 - Base Salary =+ $5k (variable) bonus
Benefits: Full Comprehensive Benefits Package + 401k match + Company Vehicle + Tools
Travel: This is a high-travel field service role. Up to 80%.

Position Description: The company’s primary goal is to support its customers and their testing objectives. In pursuit of this goal, Company offers state-of-the-art test machines, industry-leading measurement and control software, and complete solutions that enhance overall testing efficiency. They support applications across numerous markets with a wide range of capabilities, grips, fixtures, and unique tooling that can be tailored to meet specific testing requirements.

As Field Service Engineer you will report directly to the Service Manager and provide technical support for Company material testing machines. This position directly interfaces with customers by installating, Servicing, and repairing simple and specialized Company systems. Examples include but are not limited to: Automation, Robotest systems, Programming Auto Edition, Dropweight towers, Complex Medical equipment i.e., Catheter systems, Auto-Injectors, Torsion systems, and Temperature Chambers. Field Service Engineers calibrate equipment to relevant standards and procedures, train all current test methods, evaluate the result of the reasonableness test and train customers on the operation and software of Company machines. The Field Service Engineer will also work on project management, serve as leadership on relocation jobs and large Installation, prepare written reports of calibration results according to ISO/IEC 17025 and support customers and other personnel with technical advice when required. Troubleshooting electronic & electromechanical devices from schematics and mechanical drawings is expected.

Requirements/ Relevant Experience:
• 4 + years troubleshooting high voltage electrical + hydraulics
• Technical metrology or prior calibration experience is preferred. Experience with universal destructive testing machines and extensometers is also preferred but not required.
• Preferred Bachelor’s degree or higher in a technical discipline

Job Description

Position Details:
Title: Field Service Technician
Location: Atlanta, GA
Shift: Monday – Friday, 8a-5p
Compensation: $30-$35/hr depending on qualifications and experience! + bonus, profit sharing, and per diem on qualifying travel.
Benefits: Company offers an industry-leading benefits package including Medical, Dental, Vision, 401k Match, generous PTO, FSA and Employee Assistance Program, and more!
Travel: 75%+ weekly travel in support of SE customers. Vehicle, phone, laptop, tools, and gas card provided. Training will be provided at an out-of-region location, otherwise, you will be working in the SE US. Some airplane travel, but mostly by vehicle.

Position Description:
The Field Service Technician performs and carries out all tasks related to installing, assembling, servicing, and repairing company products. They provide customers with prompt, professional, and high-quality service. Work is performed at their location and/or at their customer sites. Services provided may be scheduled or on demand. Overnight travel on short notice is often required.
• Performs startups, equipment inspections, troubleshooting, repairs, and/or preventive maintenance service on all company Products at customer sites; Represent company professionally and courteously following all company and customer safety requirements.
• Installing, configuring, calibrating, and maintaining control, measurement, and indicating instrumentation (pneumatic, analog & digital); Installing and terminating electrical, pneumatic, and fluid connections; Understanding controls narratives and analyzing/troubleshooting process application-related issues.
• Analyzing and correcting communication issues; Properly addressing TCP/IP networks and RS-485 communications.
• Perform repairs and assembly on company Products; Disassemble; assess the damage and evaluate failures on machines; diagnose problems with company machines by evaluating material condition and asking the customer questions; demonstrate the ability to offer machine-based recommendations; can identify the root cause of a machine failure; Utilize defined procedures and a standard rebuild kit.
• Read, understand, and use equipment diagrams, checklists, engineering drawings, and other process documentation to perform service tasks, assembly, and repairs on company Products.
• Communicate with customers to discuss job requirements, provide recommendations and service options, listen to customer concerns, and provide status updates during service calls and at completion.
• Evaluate customer's future needs and communicate information through appropriate channels.
• Assist engineering in plant design, modifications, and hazard analysis.
• Plan and schedule travel to best meet customer requirements, service schedule requirements, and time efficiency utilizing the Concur booking tool.
• Complete job-related service reports, expense reports, and forms on a timely basis; Collect data and make commissioning graphs using Company Software.
• Complete written repair reports to document the cause of failure, description of work performed, materials consumed, and condition of equipment as received and as returned to the customer.
• Conduct customer training on company Products when onsite.
• Perform all work per quality standards, establish safety procedures, and maintain a clean, safe work area.
• Participate in departmental initiatives such as, but not limited to, inventory counts, shop organization, clean-up, and other duties assigned by the manager.

Requirements:
• Electrical and/or electronic education/experience with wiring, electric motors, variable frequency drives and/or control panels experience is a must
• Experience with rotating equipment
• Must be able to read electrical schematics and have experience with 3-phase industrial power
• Ideal Military ratings include Electrical, Machinist’s Mates, EN, Aviation mechs and electrical, GSE and GSM, Ground Support, and power distribution techs.
• A High School Degree or General Education Degree (GED)

If you have worked on rotating equipment, and/or have some PLC experience, this may be the right fit for you.
Looking for someone to take initiative – identify what needs to be done and do it before being asked or directed; stay customer-focused – demonstrate concern for satisfying external and internal customers; someone who can be a team player – interact with people effectively and supportively!

Job Description

Position Details:

Title: Field Service Technician

Location: Houston, TX

Shift: Day shift

Compensation: $75K-90K

Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)

Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)



Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician

Location: San Antonio, TX

Shift: Day shift

Compensation: $75K-90K

Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)

Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)



Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician

Location: Salt Lake City, UT

Shift: Day shift

Compensation: $75K-90K

Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)

Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)



Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician

Location: Dallas, TX

Shift: Day shift

Compensation: $75K-90K

Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)

Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)



Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician

Location: St. Louis, MO

Shift: Day shift

Compensation: $75K-90K

Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)

Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)



Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician

Location: Des Moine, IA

Shift: Day shift

Compensation: $75K-90K

Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)

Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)



Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician

Location: Boston, MA

Shift: Day shift

Compensation: $75K-90K

Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)

Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)



Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician

Location: Austin, TX

Shift: Day shift

Compensation: $75K-90K

Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)

Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)



Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician

Location: Princeton, NJ

Shift: Day shift

Compensation: $75K-90K

Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)

Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)



Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Engineer
Location: Indianapolis, IN and surrounding areas
Shift: Dayshift
Compensation: $75,000 - $80,000 Base Salary
Benefits: Full Comprehensive Benefits Package + 401k match + Company Vehicle + Tools
Travel: This is a high-travel field service role. Up to 80%.

Position Description: The company’s primary goal is to support its customers and their testing objectives. In pursuit of this goal, company offers state-of-the-art test machines, industry-leading measurement and control software, and complete solutions that enhance overall testing efficiency. They support applications across numerous markets with a wide range of capabilities, grips, fixtures, and unique tooling that can be tailored to meet specific testing requirements.

As Field Service Engineer you will report directly to the Service Manager and provide technical support for company material testing machines. This position directly interfaces with customers by installing, Servicing, and repairing simple and specialized company systems. Examples include but are not limited to: Automation, Robotest systems, Programming Auto Edition, Dropweight towers, Complex Medical equipment i.e., Catheter systems, Auto-Injectors, Torsion systems, and Temperature Chambers. Field Service Engineers calibrate equipment to relevant standards and procedures, train all current test methods, evaluate the result of the reasonableness test and train customers on the operation and software of company machines. The Field Service Engineer will also work on project management, serve as leadership on relocation jobs and large Installation, prepare written reports of calibration results according to ISO/IEC 17025 and support customers and other personnel with technical advice when required. Troubleshooting electronic & electromechanical devices from schematics and mechanical drawings is expected.

Requirements/ Relevant Experience:
• 4 + years troubleshooting high voltage electrical + hydraulics
• Technical metrology or prior calibration experience is preferred. Experience with universal destructive testing machines and extensometers is also preferred but not required.
• Preferred Bachelor’s degree or higher in a technical discipline

Job Description

Position Details:
Title: Field Service Technician – Analytical
Location: Houston, TX (Remote)
Shift: Day shift
Compensation: $90K-110K
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75% (National)

Position Description:
In this role, you will have the opportunity to execute service work as per work instructions and in accordance with company quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.
• Providing knowledge of and conduct work activities in compliance with the company HSE (Health, Safety and Environment), company Way, and Safety Manual & Safety policy always.
• Maintain knowledge of, and conduct work activities in compliance with all safety policies.
• Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability.
• Maintain knowledge of applicable product line warranties and accomplish effective warranty administration.
• Be responsible for hands-on execution of projects including startup, commissioning, troubleshooting, preventive and unplanned maintenance of Measurement and Analytics products including but not limited to Gas Chromatograph Analyzers (GC), Continuous Gas Analyzers (CGAs), Laser Analyzers, Analyzer Network products, Reid Vapor Pressure Analyzers, FT-IR, and FT-NIR Analyzers.
• Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, completing reports for customers, time sheets, and expense reports on a timely and thorough basis.
• Exercise good judgment in controlling costs and expenditures of company funds. Protect the company's capital investments by properly safeguarding and maintaining that equipment for which responsible.
• Strive to achieve the highest level of customer satisfaction in all transactions and relationships.
Requirements:
• Bachelor's Degree in Instrumentation and/or Electrical Engineering (OR a High School Diploma with a minimum of 5 years of engineering / field experience) OR Associates degree in Instrumentation and or Analyzer applied sciences
• Strong technical background in startup, commissioning, troubleshooting, preventive, and unplanned maintenance of products including but not limited to flow, pressure, temperature, level meters and continuous water analyzers.
• Must have a valid drivers license
• Must have Transportation Worker Identification Credential (TWIC)
• Military Preferred

Job Description

Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for Instructor positions with a leading company that designs, manufactures, and services the products and solutions that keep the world connected.

Position Details:
• Title: Technical Instructor
• Location: Columbus, OH
• Shift or Travel: M-F Day Shift (8A-4P) with some variation
• Compensation: $105k based on experience
• Benefits: Company offers complete benefits packages including medical, dental, vision, short and long-term disability, life insurance, 401(k) with match, holidays, and more.
• Travel: 10%
• Vaccine Requirement: NO

Position Description:
Instructors will perform training of field service associates, customers, and service partners on all UPS, power, and monitoring systems. Responsible for preparing, conducting, and evaluating technical training programs.

Requirements:
• Two year electrical/electronic technical degree or equivalent training/field experience
• Excellent written & verbal communication skills with an emphasis on presentation and facilitation skills for both the classroom and lab environments
• Excellent organizational & time management skills. Must be able to effectively multitask
• Detail oriented and self-motivated with the ability to work without direct supervision
• Strong PC skills including virtual learning technologies (e.g. Microsoft Teams, WebEx, Skype)
• Experience with UPS, power, or power monitoring systems a plus
• Knowledge of, and experienced with, adult learning theory and principles or training in a military trainer experience a plus

Job Description

Position Details:
Title: Field Service Technician
Location: San Francisco, CA area (with hour and a half from international airport)
Shift: Mon-Fri. Revolving on call weekends (On Call schedules put out for each calendar year so will know when on call) + Guaranteed 40/ hrs a week. If on call, paid for 8 hours even if not called out.
Compensation: $37-$42/hr + $620 month vehicle stipened – Gas and vehicle services covered by company; personal and business use + $150 extra a day when on call
Benefits: Comprehensive Corporate Benefits Package; Company paid Med/ Den/ Vis
Travel: 85%. Travel is M-F unless scheduled for on call.
Vaccine Requirement: Not Required

Position Description:
Responsible and accountable to travel to customer sites to install, service and repair food
processing machinery. use deep technical knowledge to assist with and provide guidance in the
testing of the company technologies and to provide assistance on troubleshooting issues for
complex customer installations. The position is also responsible to generate and distribute
technical reports regarding testing results.

Requirements:
• High School diploma or equivalent.
• A well-rounded Mechanical and Electrical Background; Stronger Electrical Needed.
• Knowledge/ experience with pneumatic, hydraulic power systems or control systems are a plus.
• Strong active listening skills
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to read diagrams, schematic drawings, engineering specifications and manuals to determine work procedures.

Job Description

Position Details:
Title: Field Service Technician
Location: Los Angeles (near major airport)
Shift: Mon-Fri. Revolving on call weekends (On Call schedules put out for each calendar year so will know when on call) + Guaranteed 40/ hrs a week. If on call, paid for 8 hours even if not called out.
Compensation: $37-$42/hr + $620 month vehicle stipened – Gas and vehicle services covered by company; personal and business use + $150 extra a day when on call
Benefits: Comprehensive Corporate Benefits Package; Company paid Med/ Den/ Vis/ Disability
Travel: 85%. Travel is M-F unless scheduled for on call.
Vaccine Requirement: Not Required

Position Description:
Responsible and accountable to travel to customer sites to install, service and repair food
processing machinery. use deep technical knowledge to assist with and provide guidance in the
testing of the company technologies and to provide assistance on troubleshooting issues for
complex customer installations. The position is also responsible to generate and distribute
technical reports regarding testing results.

Requirements:
• High School diploma or equivalent.
• A well-rounded Mechanical and Electrical Background; Stronger Electrical Needed.
• Knowledge/ experience with pneumatic, hydraulic power systems or control systems are a plus.
• Strong active listening skills
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to read diagrams, schematic drawings, engineering specifications and manuals to determine work procedures.

Job Description

Position Details:

Title: Field Service Technician

Location: Chicago, IL

Shift: Generally, 8 AM to 5 PM. Some off hours as needed for projects or emergency calls.

Compensation: $25-$34+/hr + OT (average 0-10 hours per week)

Benefits: Company offers a premium benefits package including PTO, Employee Assistance Programs, 401k matching, Health Insurance, Medical Insurance, Dental Insurance, Vision Insurance, and much more!

Travel: Daily travel within the region with occasional overnight travel. You must use your vehicle, and you will be reimbursed for mileage. Other accommodations can be discussed during the interview process.



Position Description: The Equipment Field Service Technician provides excellent technical services and customer service experiences maintaining strong relationships with manufacturers, suppliers, and sales representatives. As such, you must be a positive, energetic leader who excels in working in a collaborative environment.

Perform all on-site installation, repair, maintenance, and troubleshooting tasks providing instructional training to customers
Continual training of equipment and resources necessary to perform the functions of the department
Attend Branch and Technical Service meetings scheduled by the Service Manager or Branch Mgr.
Consistently deliver excellent customer service experiences by offering knowledge, and advice, and answering questions and concern
Manage excellent vendor relationships by providing timely communications, problem-solving, and site visits to key suppliers when necessary
Coordinate with VP of Sales and Sales Representatives to provide excellent customer support
Diagnose errors or technical problems by visual and auditable inspection of machines and determine proper solutions
Dismantle machines and equipment to gain access to and resolve issues
Diagnose, install, and repair electrical apparatus such as transformers and wiring, electrical, and electronic components of machinery and equipment
Produce timely and detailed service reports
Monitor work procedures, work schedules, and expedite workflow
Create and submit a completed expense report each month


Requirements: The ideal candidate for this job is a PLC-experienced technician who possesses strong electrical skills, has a basic mechanical aptitude, and is an independent-minded, self-motivated individual comfortable working remotely. You must be service-oriented to satisfy client’s needs and build business relationships. Any experience with machinery and conveyor equipment experience is a strong plus as is familiarity with scheduling and expediting the turnaround time on service calls. You must have dependable transportation, a valid driver’s license and proof of insurance along with willingness to drive up to 2 hours at beginning and end of day for service work (paid time).

Must be able to read wiring schematics and troubleshoot DC and AC circuits.
Must have a basic understanding of PLCs, how they work, and how to make basic program changes and transfer programs. Allen Bradley software knowledge is a plus.
Must have basic electro-mechanical troubleshooting and repair skills.
Dependable transportation required, valid driver’s license, and proof of insurance.

Job Description

Position Details:

Title: Senior Territory Manager – Field Service Engineer

Location: Long Island, NY

Shift: Mon-Fri, flexible to meet business needs

Compensation: $70k-$90k+ depending on qualifications and experience! + Sales commissions

Benefits: Competitive benefits package, medical, dental, PTO, and more!

Travel: This is a field position, ~80%. Most travel is within a 3-4hr radius (your territory). You will be provided with a company vehicle, gas card, tools, cell phone, laptop, and company credit card. Very limited overnight work is possible



Position Description: The Territory Manager will visit accounts with the goal of developing a professional relationship and educating the client on Company offerings. The position will develop a client base within a 3-to-4-hour geographical radius to service diagnostic ultrasound equipment and offer client solutions based on their specific need. Those solutions include but are not limited to, ultrasound service, ultrasound probe repair, ultrasound system sales, replacement probe sales, rentals, training, and system applications.

Work to learn and establish rapport with
Schedule and perform preventative
Generate revenue growth by offering solutions and products aligned with the service portfolio.
Provide timely responses to service
Complete and submit applicable field service reports for
Develop a profitable territory performing service, selling service contracts, parts, and systems.
Act as a subject matter expert on all manufacturers and models by studying manuals, attending training, reaching out to co-workers, and all other available resources.
Troubleshoot and problem-solve issues as they arise when doing service
Adhere to internal procedures regarding defective probes and parts, unused equipment, call escalation, warranties, and finance
Performs all administrative duties within established and regulatory timeframes including timesheets, service work orders, expense reports, preventative maintenance (PM), installation documents, site and service documentation, and other related
May be asked to perform service work remotely providing telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners to resolve customer equipment issues and initiate escalation, if appropriate.
Responsible for the delivery and installation of an ultrasound system sold within your geographical radius. This will consist of being on-site, making sure the equipment works, satisfying client expectations, and learning the client’s ultrasound equipment portfolio and needs.
KPIs:

Service Performance
PM Completion (schedule & non-schedule) (Total)
First-time fix rate with primary engineer
Percentage of Outstanding Workorders
Percentage of Field Service visits per field engineer per month
Sales Performance
PM and Billable Revenue to meet or exceed $25,000 per quarter
Percentage of expiring maintenance contracts that are renewed
Percentage of Probe Sales
Percentage of Equipment Sales
Percentage of Probe Repair Sales
Percentage of Contract Sales


Requirements:

Associate degree in electronics (BSEE/BSEET/BSME/BSMET preferred) or 2 years’ equivalent combination of education and experience.
Experience with diagnostic Ultrasound equipment highly preferred, especially within a field service environment.
Knowledge of computers; PC competency to include utilization of Microsoft Office Suite products
An established customer base is a
Be a self-
Creative problem-
Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure
Ability to adapt to changing work requirements in a complex, fast-paced
Ability to effectively operate in an independent environment to achieve assigned goals and objectives
Robust organization/communication skills to exceed customer
Strong interpersonal skills to develop relationships and be prompt and courteous