Position ID: # EB-1388477444
Date Posted: 1/22/2025 1:49:49 PM
Location: Salt Lake City, UT
Industry: Manufacturing
Salary: $35 - $35
Job Description
Position Details:
• Title: Service Engineer (In-house and Field)
• Location: Salt Lake City, UT
• Must live within a commutable distance (30–40-minute drive)
• Smaller team of 15 people onsite so must be team oriented
• Shift: Day Shift, M-F/ day shift (8-hour workdays)
• Compensation: $35/hr depending on experience and qualifications with OT as needed
• Benefits: Medical, Dental, Vision, 401k, Vacation, Sick, and Holiday Additionally, you will receive allowance for clothing and new work boots each year. A company cellphone is provided. Mileage reimbursement or company vehicle provided.
• Travel: Travel: 25% or less (national travel as needed)
Position Description:
The successful candidate will build, install, maintain and repair Raman equipment, primarily in-house and at customer locations, as needed. Will also be able to perform the essential job functions listed below.
• Builds, validates, installs, maintains and repairs Raman equipment; assists with customer support functions; maintains in-house repair and testing facilities.
• Maintains in-house repair facilities, including calibration, repair and maintenance of Raman spectroscopy analyzers, maintaining in-house test equipment, etc.
• Answers customer calls and emails (both internal and external customers) providing technical assistance, including parts and technical question research, and assisting with Requests for Quotations.
• Assists with the construction and validation of products, including wiring analyzer boxes, setup computers, wiring I/O and AC circuits.
• Conduct FAT (Factory Acceptance tests) with the customer prior to shipping.
• Prepare Field Service Reports with sufficient detail for customer invoicing, warranty charges, labor and materials charges, and policy.
• Travel required, on an as-needed basis, typically 25%.
Requirements:
• Technical BS Degree or equivalent.
• Requires electronics repair knowledge, troubleshooting to component level and electronic test equipment.
• Knowledge of analyzers typically found in refineries or chemical plants. Theory of operation, set-up, calibration, repair, diagnosing faults, etc.
• Basic knowledge of computer programming, Microsoft products and MATLAB.
• Ability to provide extensive technical support to customers and sales staff via phone, email, or web communication with in-depth knowledge of gas analyzer applications.
• Strong organizational, interpersonal, and verbal/written communication skills.
• Good computer skills, Microsoft Office.