Description

Go to end  ⇓
Position Details:
Title: Field Service Technician
Location: Louisiana / Alabama/ Mississippi (1-1.5 hours from airport)
Shift: Mon-Fri. Revolving on call weekends (On Call schedules put out for each calendar year so will know when on call) + Guaranteed 40/ hrs a week. If on call, paid for 8 hours even if not called out.
Compensation: $28-$30/hr + $620 month vehicle stipened – Gas and vehicle services covered by company; personal and business use + $150 extra a day when on call
Benefits: Comprehensive Corporate Benefits Package; Company paid Med/ Den/ Vis
Travel: 85%. Travel is M-F unless scheduled for on call. Average 3-4 days traveling.
Vaccine Requirement: Not Required

Position Description:
Responsible and accountable to travel to customer sites to install, service and repair food
processing machinery. use deep technical knowledge to assist with and provide guidance in the
testing of company technologies and to provide assistance on troubleshooting issues for
complex customer installations. The position is also responsible to generate and distribute
technical reports regarding testing results.

Requirements:
• High School diploma or equivalent.
• A well-rounded Mechanical and Electrical Background; Stronger electrical
• Knowledge/ experience with pneumatic, hydraulic power systems or control systems are a plus.
• Strong active listening skills
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to read diagrams, schematic drawings, engineering specifications and manuals to determine work procedures.

Description

Go to end  ⇓
Position Details:
Title: Field Service Technician
Location: Area around Seattle or Portland, OR (Within hour and a half from International Airport) – plus if live between Seattle and Portland.
Shift: Mon-Fri. Revolving on call weekends (On Call schedules put out for each calendar year so will know when on call) + Guaranteed 40/ hrs a week. If on call, paid for 8 hours even if not called out.
Compensation: $35-$42/hr + $620 month vehicle stipened – Gas and vehicle services covered by company; personal and business use + $150 extra a day when on call
Benefits: Comprehensive Corporate Benefits Package; Company paid Med/ Den/ Vis
Travel: 85%. Travel is M-F unless scheduled for on call. Average 3-4 days traveling.

Position Description:
Responsible and accountable to travel to customer sites to install, service and repair food
processing machinery. use deep technical knowledge to assist with and provide guidance in the
testing of company technologies and to provide assistance on troubleshooting issues for
complex customer installations. The position is also responsible to generate and distribute
technical reports regarding testing results.

Requirements:
• High School diploma or equivalent.
• A well-rounded Mechanical and Electrical Background; Able to troubleshoot equipment.
• Knowledge/ experience with pneumatic, hydraulic power systems or control systems are a plus.
• Strong active listening skills
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to read diagrams, schematic drawings, engineering specifications and manuals to determine work procedures.

Description

Go to end  ⇓
Position Details:
• Title: Electro-Mechanical Repair Technician
• Location: 50 Old Webster Rd, Oxford, MA 01540
• Work Schedule: 1st shift: Standard M-F 8:00 AM – 5:00 PM
• Compensation: $25/hr. - $30/hr. + some OT
• Benefits: Company offers great benefits! Medical and Dental benefits start on day 1 of employment! They also offer tuition reimbursement and 401k benefits starting 30 days after your first day of employment.

Position Description: As an Electro-Mechanical Repair Technician, you will be trained to repair and test LightWELD handheld welders in the repair Depot and the field locally promptly. Other duties and responsibilities include:

• Accomplish all aspects of the repair and testing of the LightWELD product.
• Troubleshooting and optimizing laser system performance.
• Package and arrange shipping of LightWELDs and components to customer locations promptly.
• Coordinate activities with the Product support group to meet customer needs.
• Provide repair estimates for customer quote creation.
• Understanding of mechanical, electronic, and optical assembly of lasers, laser systems, and subsystem
components.
• Update engineering about required upgrades based on the field experience through Engineering Change
Request and direct feedback.
• Follow and/or develop training material, which can be used for repairs, system operation, and installations.
• Train and support company customers, partners, and company support personnel.

To be successful in this role you must have the ability to interpret electrical drawings. Experience with industrial lasers, accessories, and related diagnostic equipment is a plus. Electrical/electronic troubleshooting skills with high and low voltage equipment.

Description

Go to end  ⇓
Position Details:
• Title: Technical Support Specialist
• Location: Oxford, MA
• Work Schedule: Standard M-F- normal daytime hours (~8a – 5p.)
• Compensation: $25/hr. - $30/hr. + some OT
• Benefits: Company offers great benefits! Medical and Dental benefits start day 1 of employment! They also offer tuition reimbursement and 401k benefits starts 30 days after your first day of employment.

Position Description: As a Production Support Technician, you will be serving as an in-house liaison between customers and Field Service Engineers for company’s LASER products. Some specific responsibilities include:

• Issue Return Material Authorizations (RMAs) as required and ensure RMA database entries are current.
• Provide remote support for company Customers, resellers, and subsidiaries.
• Provide preventive and breakdown maintenance to domestic and international customers.
• Coordinate scheduling of repair activities at the company, both warranty and non-warranty.
• Support mid- to high-power laser pre- and post-installation activities.
• Support development of training modules for both company and Customers.
• Help manage failure analysis activities, including taking pictures and documenting failure analysis results.
• Create/revise work instructions, procedures, user manuals, training documents, etc.

In order to be successful in this role, you should be able to read and interpret electrical and electronic schematics and drawings and have good troubleshooting skills with both high- and low-voltage equipment, and the ability to utilize that knowledge during telephone support. Experience with industrial lasers, accessories and related diagnostic equipment is ideal.

Description

Go to end  ⇓
Position Details:
• Title: Field Service Engineer
• Location: Remote living in major Southwestern US metros (i.e. Los Angeles, San Diego, Phoenix)
• Travel: Approximately 50% overnight domestic travel (and occasional international travel); typical jobs are one to four days in length, so weekend travel is not common. When you are not traveling, you are providing technical service and support to customers from the Oxford facility.
• Compensation: $27.35 - $38.80/hr.
o Bonuses/Additional Compensation: With O/T due to travel, you can realistically expect a W2 between $75K - $90K
• Benefits: Company offers great benefits! Medical and Dental benefits start on day 1 of employment! They also offer tuition reimbursement and 401k benefits starting 30 days after your first day of employment.

Position Description: The Field Service Engineer's primary function is to travel to customer sites to perform installation, maintenance, and repair activities on laser products, systems, and components, and provide training and technical support to customers. Some specific responsibilities include:
• Mechanical and optical assembly of lasers and subsystem components.
• Update Engineering about required upgrades based on the field experience through an Engineering change request.
• Participate in application development for customers in coordination with sales as and when necessary.
• Responsible for the timely completion and submission of field service reports and weekly expense reports.
• Effectively communicate with customers and report customer dynamics to the manager.
• Assist the Sales team with necessary technical support.
• Provide on-call support by phone and email as needed to customers.

Description

Go to end  ⇓
Position Details:
• Title: Field Service Engineer
• Location: Remote living in major Northwestern US metros (i.e. Seattle, Boise, Portland)
• Travel: Approximately 50% overnight domestic travel (and occasional international travel); typical jobs are one to four days in length, so weekend travel is not common. When you are not traveling, you are providing technical service and support to customers from the Oxford facility.
• Compensation: $27.35 - $38.80/hr.
o Bonuses/Additional Compensation: With O/T due to travel, you can realistically expect a W2 between $75K - $90K
• Benefits: Company offers great benefits! Medical and Dental benefits start on day 1 of employment! They also offer tuition reimbursement and 401k benefits starting 30 days after your first day of employment.

Position Description: The Field Service Engineer's primary function is to travel to customer sites to perform installation, maintenance, and repair activities on laser products, systems, and components, and provide training and technical support to customers. Some specific responsibilities include:
• Mechanical and optical assembly of lasers and subsystem components.
• Update Engineering about required upgrades based on the field experience through an Engineering change request.
• Participate in application development for customers in coordination with sales as and when necessary.
• Responsible for the timely completion and submission of field service reports and weekly expense reports.
• Effectively communicate with customers and report customer dynamics to the manager.
• Assist the Sales team with necessary technical support.
• Provide on-call support by phone and email as needed to customers.

Description

Go to end  ⇓
Position Details:
• Title: Field Service Engineer
• Location: Oxford, MA
• Travel: Approximately 50% overnight domestic travel (and occasional international travel); typical jobs are one to four days in length, so weekend travel is not common. When you are not travelling, you are providing technical service and support to customers from the Oxford facility.
• Compensation: $34.57 - $41.92/hr.
o Bonuses/Additional Compensation: With O/T due to travel, you can realistically expect a W2 between $80K - $100K
• Benefits: Company offers great benefits! Medical and Dental benefits start day 1 of employment! They also offer tuition reimbursement and 401k benefits starts 30 days after your first day of employment.

Position Description: The Field Service Engineer's primary function is to travel to customer sites to perform installation, maintenance and repair activities on laser products, systems and components, and provide training and technical support to customers. Some specific responsibilities include:
• Mechanical and optical assembly of lasers and subsystem components.
• Update Engineering about required upgrades based on the field experience through an Engineering change request.
• Participate in application development for customers in coordination with sales as and when necessary.
• Responsible for the completion and submission of field service reports and weekly expense reports in a timely manner.
• Effectively communicate with customers and report customer dynamics to the manager.
• Assist the Sales team with necessary technical support.
• Provide on-call support by phone and email as needed to customers.

Description

Go to end  ⇓
Title: Field Service Engineer
Location: San Jose, CA
Shift or Travel: First Shift (M-F) / travel within the greater region with up to 3 overnights per week
Compensation: $90K - $110k base DOEQ plus 8% match on 401k, $7,500 annualized bonus
Benefits: Company Vehicle with Personal Use Allowance, Phone & Internet Reimbursement, 8% 401k Match (dollar for dollar!), Comprehensive Health Care Benefits, Company paid Life Insurance, Flexible Spending Account (FSA), Tuition Reimbursement

Position Description:
Builds and maintains relationships with customers to retain North American customer install base while performing thorough installations, repairs, preventative maintenance, and product enhancement activities on highly complex company instrumentation and systems. Responsible to meet Service Delivery Key Performance Indicators while maintaining costs and achieving service revenue targets.

Essential Functions:
• Provides customer support with on-site visits to perform and complete installations, cost effective repairs, preventative maintenance, and product enhancement service activities on company instruments and systems.
• Diagnoses, analyzes, troubleshoots, and fault isolates instrument symptoms and issues to determine failure and implement thorough corrective action.
• Delivers a high level of customer service to build and maintain customer relationships to ensure customer retention. Acts as company liaison with customers by demonstrating the highest level of professionalism, commitment, communication, and follow-up.
• Escalates and communicates unresolved technical issues.
• Advises customers regarding the proper orientation, maintenance and troubleshooting of company instruments and systems.
• Collaborate and communicate with all Commercial Operations colleagues such as the Sales and Applications roles, sharing customer situations, product information and lead generations.
• Promotes service contracts and follows-up on service contract renewal through customer relationships.
• Ensures compliance with all Quality, Regulatory, Service & Support policies, procedures, work instructions and records, ensuring all records are compliant, complete and accurate.
• Responsible for accurately documenting service activities performed in a customer service report in a timely manner.
• Responsible for the oversight and accuracy of assigned Service Inventory.

Secondary Functions:
• Follows company travel/expenditure and time reporting guidelines, timely submission of expense and time reporting.
• Performs other duties and responsibilities as assigned by the Area Service Manager.

Requirements:
• Valid driver's license
o No DUIs and no more than 1 traffic violation within the last 3 years
• Technical Associates degree (i.e., Electronics, Biomedical Engineering, Medical Technology), professional experience or military electronics experience required.
• Must have good organizational skills, the ability to multi-task, work under pressure and exercise good judgment.
• Ability to communicate effectively with customers, peers and management through oral and written presentations I reports.
• Must have good MS Office Skills (Word, Excel and PowerPoint) including the ability to manipulate data and build presentations.

Description

Go to end  ⇓
Position Details:
• Title: Battery Storage Technician
• Locations: Calexico, CA
• Shift or Travel: Monday – Friday/6:00AM-2:30PM
• OT: Available when on call (~1 week a month) or during planned outages
• Compensation: $40-$45/hr
• Benefits: comprehensive medical/dental & vison insurance plan, 401K Retirement
• Travel: potentially 1 to 2 weeks per year.

Position Description: Battery Technician
As a Battery Technician, its your role to support the Site Manager of the lithium-ion battery Energy Storage project. Conduct day to day operations and maintenance of the plant to include supporting operations, mechanical maintenance, electrical maintenance, and supervising or directing contractors. Monitors plant performance and is capable, without supervision, of identifying mechanical, electrical and instrumentation/controls issues and performing corrective action when appropriate. Is fully proficient in reporting/scheduling generation with the scheduling coordinator and CAISO. In addition, assists in conducting acceptance and performance test on existing or new plant equipment. Manage and maintain work order CMMS, involved in budget planning, outage planning, plant safety program, plant environmental program, plant NERC program and plant improvement program.

Knowledge/Skills/Abilities:
• Basic data entry/computer skills.
• Ability to create & maintain a safe working environment for all employees.
• Excellent MS Office; SCADA Experience; MODBUS Experience
• Procedural Writing ability desired.
• Must be able to respond to audible alarms and variations of sound.
• CMMS experience (example: Maximo, Infor, MP2, Mainsaver, Maintenance Connection, NS5)
• Must be able to perform physical requirements of the position including climbing ladders, stairs, and must be able to perform comprehensive site inspections.
Requirements:
• 3+ years of experience in an electrical field familiar with troubleshooting and repair of AC/DC systems, LO/TO procedures, strong safety fundamentals and desire to continue developing as a technician.
• Great fit for Navy Nukes and FC’s. A large number of Battery Technicians are Veterans!