Description

Go to end  ⇓
Position Details:

Title: Field Service Support Specialist
Location: Oshkosh, WI
Shift: 8:00 AM to 5:00 PM, Monday–Friday (or as needed for travel)
Compensation: $25–$28/hr DOE
Benefits: Low-cost benefits with performance bonus (10%-130% based on performance) after the first year; 3 weeks PTO
Travel: None for Service Tech; up to 25% for Field Service Industrial Technician (travel paid for)
Vaccine Requirement: [Insert Vaccine Requirement Details]

Position Description:
The Field Service Support Specialist will assist with technical service and troubleshooting for equipment, focusing on mechanical, electrical, and electronic diagnostics. The role includes travel to customer sites when needed, supporting maintenance activities, and working closely with the hiring manager and team. On-the-job training will be provided.

Requirements:
• Minimal knowledge of mechanical, electrical, electronics, and troubleshooting
• Electro-mechanical skills (preferred)
• Positive attitude and willingness to learn
• Ability to work overtime (paid at 1.5x)

Description

Go to end  ⇓
Position Details: Field Service Technician
• Location: Oshkosh, WI
• Shift: Generally, a traditional day shift. Some non-traditional hours may be necessary
• Compensation: $30-$36/hr., plus OT. First Year W2 ~ $70-$85k
• Benefits: Company offers an industry-leading benefits package including comprehensive health, dental, life, Short and Long-Term Disability; 401(k), vacation and holidays.
• Travel: 10%, all expenses covered
• Vaccine Requirement: No

Position Description:
The primary responsibility of the Field Service Technician will be hands on work relating to field services, equipment operation and product installation. The Service Technician will coordinate field service schedules, prepare, and execute scope of work and document the completion of services rendered. The position will advise and assist the Sales Team on all aspects of equipment assessments and estimations of service work. They will support installation, service repair and troubleshooting of industrial laundry equipment in the field including but not limited to: New Equipment Installation; Equipment Operational Training; Post-Sale Support; Equipment Rework or Field Upgrades; Testing, Repair and Rebuilding products as needed. This position will have a high amount of customer interface, interpersonal communication skills are essential.

Requirements:
• Combination of applicable experience/education or a Electro-Mechanical related Degree, certified electrician, or similar training
• Solid electrical, mechanical, hydraulic and pneumatic technological aptitude
• Strong oral and written communication skills; able to interface with customers
• Computer literacy with windows-based programs
• Controls (VFDs, PLCs, etc.) experience is ideal but NOT required
• Self-motivated, able to work independently as well as with or direct a team as needed
• Bi-lingual (Spanish/English) highly desired

Description

Go to end  ⇓
POSITION OVERVIEW
This position will provide daily phone support by communicating and directing end users and/or distributor technicians to a safe and sequential diagnosis of required repairs relative to field service and product installation issues. This is also a hand-on type of position where you will routinely repair various types of commercial laundry equipment. The position will advise the Technical Service Manager of issues and trends affecting the serviceability of all GNA product lines. Excellent customer service and problem-solving skills are essential for this position.


ESSENTIAL FUNCTIONS
The duties identified below are the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Customer Relations
• Responsible for troubleshooting and diagnosing manufacturer level technical service issues for consumers and distributor service personnel relating to product installation and service questions.
• Routinely accepts phone calls from both consumers and distributors assisting and educating them relative to appropriate corrective action regarding product service-related issues.
• Record all technical calls in a customer service module, Service Cloud.
• Assist in-house and external salespeople and consumers regarding issues related to product installation and operating requirements.
• Perform service training assistance as required both in house and at distributor locations.
• When qualified, travel to customer location to perform maintenance and/or training.

Product Improvement
• Report recurring or major service-related issues to the Technical Service Manager.
• Assist in creation and development product improvement/ technical support projects.
• Assist in creation and development of service-related videos and technical bulletins.
• Test, troubleshoot, repair, convert, and rebuild Girbau branded products as needed.

Miscellaneous
• Update GNA’s Technical Service Manager regarding the competency of individual distributors relative to service capabilities and consumer comments regarding the same.
• Assist with maintenance at GNA’s Express Laundry store.
• Assist with basic building maintenance.
• Create training material and occasionally train distributors and end users
• Strict confidentiality on all company matters.
• Other duties as assigned.


QUALIFICATIONS
To perform this position successfully, an individual must demonstrate regular, predictable attendance and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and skill required. The individual must be able to successfully pass drug screens and background checks if requested.




EDUCATION/CERTIFICATION/LICENSURE
• Associate’s degree in electrical or mechanical field or equivalent work experience in a related field


EXPERIENCE REQUIRED
• 2+ years of field service experience in the commercial laundry industry or related field.
• Strong mechanical and electrical background, able to read electrical diagrams proficiently


KNOWLEDGE & SKILLS REQUIRED
• Solid electrical, mechanical, hydraulic and pneumatic technological aptitude.
• Ability to read and understand electrical schematics and/or wiring and editing existing diagrams.
• Solid understanding of electrical diagnostics and service of electronic and electromechanical components.
• Strong client-facing and interpersonal communication skills.
• Detail Oriented: Completes and maintains a high level of accuracy of even the smallest aspects of assigned tasks.
• Self-driven and proactive.
• Strong time management and organizational skills to accommodate and meet deadlines.
• Ability to work effectively under pressure in a fast paced, rapidly changing environment.
• Ability to work independently on and complete projects in a timely manner
• Ability to work effectively in a team environment and meet deadlines.
• Ability to engage in a continuous learning process by focusing on top-priority learning objectives; reflects on both successful and unsuccessful experiences; learns from others’ feedback and ideas and transfers learning into next steps.
• Proficient in use of MS Office package including Teams, Word, Excel, Outlook (email/calendar) and PowerPoint

Description

Go to end  ⇓
POSITION DETAILS:
• Job Title: Maintenance Technician
• Job Location: St. Louis, Missouri
• Reports to: Maintenance Manager
• Status: Non-Exempt
• Department: Maintenance
• Compensation: $33/hr
• Shift: M-Th Night (6 pm to 6 am, 48 hours per week) (1 opening)
• Shift: Fri- Sunday (6 pm to 6 am, 36 hours per week- but make the 11% differential so they receive eh equivalent of
40 hours of pay in 36 hours worked) (x 2 openings)
• Benefits: Health, Dental, Life, and Supplemental Insurances available; Paid time off (PTO)

POSITION DESCRIPTION:
The Maintenance Technician maintains industrial machinery and equipment using hoists, lift trucks, hand, and power tools. This position moves, assembles, installs, or dismantles machinery. The technician will troubleshoot electrical and mechanical problems and repairs or replaces broken parts as necessary. This is a dual craft role
QUALIFICATIONS:
• Maintains all operational equipment and facility infrastructure
• Facilitates process set-up and start-up as needed
• Complies with all of the company’s policies related to all personal protective equipment (PPE), pre-job hazard
analysis, lock-out tag-out (LOTO), hot work, hazardous work, confined space, line breaking, safe work,
daily PM inspection, work order feedback, general equipment/line isolation
• Applies preventative measures to the building and equipment to reduce the risk of future problems
• Collaborates with other functional departments in the scheduling of down time and repairs
• Stays informed of and complies with all safety policies, guidelines, and procedures at all times
• Addresses and/or responds to all safety hazards, near misses and work-related incidents immediately
• Offers suggestions and supports in efforts to improve the safety culture of the company

REQUIREMENTS:
Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Proficient in Microsoft Office Suite or related software
• Ability to read blueprints and schematics for electrical, hydraulic, and pneumatic systems
• Ability to safely use hand tools, torches, and welding equipment, pneumatic and/or electric tools, and
precision measuring tools to make repairs or replace equipment
• Rotating Equipment experience (rotary kiln, granulator, etc.) preferred
• Ability to safely work in and around heavy industrial environments, including moving objects, concentrated
chemicals, and transport vehicles.

Description

Go to end  ⇓
Position Details:
Title: HT Field Service Technician
Location: Nationwide openings (VA, AL, TN, MI, KY, NY, CA, NV, AZ, TX, UT, KS)
Travel: 70% - 80% US and occasional international travel is required - Frequent overnight travel is common
• The FST will possess or be able to obtain a valid passport
• The individual must possess and maintain a valid driver's license, pass a motor vehicle record check, and have the unrestricted ability to obtain rental vehicles
Compensation:
Benefits: Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks, and discounts.
• All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.


Position Description:
The company Inspection Field Service Technicians (FST) are required to provide World Class support to our customers through start-ups, audits, maintenance, repair, and training of Safeline X-Ray, Safeline Metal Detectors, Hi-Speed Checkweighers, or CI Vision machines. PI FST's are responsible for managing all aspects of field service support including the following: communications between customers and the service department, effective scheduling, detailed preparation of written reports and documentation, and maintenance of job assignments, while always keeping in mind to follow MT PI procedures and best practices.

• Satisfy all Safety Requirements for both MT-PI and Customer Sites
• Attend tier calls led by a Regional Service Manager
• Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
• Develop and maintain good customer relationships; Become the customer's trusted advisor
• Identify root cause of service issues (first time fix)
• Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
• Keep up with ongoing technical training
• Weekend/afterhours work as required based on workload and rotation
• Maintain company supplied equipment, tools, and inventory
• Must be able to work overtime as needed, based on the needs of the business.

Requirements:
• High School Diploma or GED required
• Associate's degree in Electronics or Engineering Technology, or equivalent work experience preferred.

Experience & Skills
• Must have a significant orientation toward detail and be very thorough in the execution of these tasks.
• Must be able to work efficiently in a fast paced, high-volume environment including the flexibility of change.
• Must be a "self-starter" who will initiate corrective actions without specific direction from supervisor.
• Possess conflict management skills and the ability to work in an organizational structure to determine when and who to ask for help as needed.
• Be able to display a structured focus yet demonstrate agility and change direction as needed.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to use all types of hand tools and digital test equipment
• Knowledge of mechanics, electronics, and distribution systems
• Working mechanical knowledge of conveyor systems
• Working knowledge of AC and DC electrical distribution systems
• Working knowledge of Windows Operating Systems and the ability to read blueprints and schematics
• Experience working in a fast-paced environment and meeting tight time constraints
• Fluency in English required and Spanish a plus
• Trained or in the process of being trained in 1 of the 5 major areas (MD, XR, CW, VI, and ProdX) – Refer to the Field Service Technician (FST) Advanced Proficiency Policy
• Successful GPM results: "Meets Expectations" or better in all categories

Description

Go to end  ⇓
Position Details:
Title: HT Field Service Technician
Location: Nationwide openings (VA, AL, TN, MI, KY, NY, CA, NV, AZ, TX, UT, KS)
Travel: 70% - 80% US and occasional international travel is required - Frequent overnight travel is common
• The FST will possess or be able to obtain a valid passport
• The individual must possess and maintain a valid driver's license, pass a motor vehicle record check, and have the unrestricted ability to obtain rental vehicles
Compensation:
Benefits: Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks, and discounts.
• All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.


Position Description:
The company Inspection Field Service Technicians (FST) are required to provide World Class support to our customers through start-ups, audits, maintenance, repair, and training of Safeline X-Ray, Safeline Metal Detectors, Hi-Speed Checkweighers, or CI Vision machines. PI FST's are responsible for managing all aspects of field service support including the following: communications between customers and the service department, effective scheduling, detailed preparation of written reports and documentation, and maintenance of job assignments, while always keeping in mind to follow MT PI procedures and best practices.

• Satisfy all Safety Requirements for both MT-PI and Customer Sites
• Attend tier calls led by a Regional Service Manager
• Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
• Develop and maintain good customer relationships; Become the customer's trusted advisor
• Identify root cause of service issues (first time fix)
• Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
• Keep up with ongoing technical training
• Weekend/afterhours work as required based on workload and rotation
• Maintain company supplied equipment, tools, and inventory
• Must be able to work overtime as needed, based on the needs of the business.

Requirements:
• High School Diploma or GED required
• Associate's degree in Electronics or Engineering Technology, or equivalent work experience preferred.

Experience & Skills
• Must have a significant orientation toward detail and be very thorough in the execution of these tasks.
• Must be able to work efficiently in a fast paced, high-volume environment including the flexibility of change.
• Must be a "self-starter" who will initiate corrective actions without specific direction from supervisor.
• Possess conflict management skills and the ability to work in an organizational structure to determine when and who to ask for help as needed.
• Be able to display a structured focus yet demonstrate agility and change direction as needed.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to use all types of hand tools and digital test equipment
• Knowledge of mechanics, electronics, and distribution systems
• Working mechanical knowledge of conveyor systems
• Working knowledge of AC and DC electrical distribution systems
• Working knowledge of Windows Operating Systems and the ability to read blueprints and schematics
• Experience working in a fast-paced environment and meeting tight time constraints
• Fluency in English required and Spanish a plus
• Trained or in the process of being trained in 1 of the 5 major areas (MD, XR, CW, VI, and ProdX) – Refer to the Field Service Technician (FST) Advanced Proficiency Policy
• Successful GPM results: "Meets Expectations" or better in all categories

Description

Go to end  ⇓
Position Details:
Title: HT Field Service Technician
Location: Nationwide openings (VA, AL, TN, MI, KY, NY, CA, NV, AZ, TX, UT, KS)
Travel: 70% - 80% US and occasional international travel is required - Frequent overnight travel is common
• The FST will possess or be able to obtain a valid passport
• The individual must possess and maintain a valid driver's license, pass a motor vehicle record check, and have the unrestricted ability to obtain rental vehicles
Compensation:
Benefits: Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks, and discounts.
• All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.


Position Description:
The company Inspection Field Service Technicians (FST) are required to provide World Class support to our customers through start-ups, audits, maintenance, repair, and training of Safeline X-Ray, Safeline Metal Detectors, Hi-Speed Checkweighers, or CI Vision machines. PI FST's are responsible for managing all aspects of field service support including the following: communications between customers and the service department, effective scheduling, detailed preparation of written reports and documentation, and maintenance of job assignments, while always keeping in mind to follow MT PI procedures and best practices.

• Satisfy all Safety Requirements for both MT-PI and Customer Sites
• Attend tier calls led by a Regional Service Manager
• Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
• Develop and maintain good customer relationships; Become the customer's trusted advisor
• Identify root cause of service issues (first time fix)
• Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
• Keep up with ongoing technical training
• Weekend/afterhours work as required based on workload and rotation
• Maintain company supplied equipment, tools, and inventory
• Must be able to work overtime as needed, based on the needs of the business.

Requirements:
• High School Diploma or GED required
• Associate's degree in Electronics or Engineering Technology, or equivalent work experience preferred.

Experience & Skills
• Must have a significant orientation toward detail and be very thorough in the execution of these tasks.
• Must be able to work efficiently in a fast paced, high-volume environment including the flexibility of change.
• Must be a "self-starter" who will initiate corrective actions without specific direction from supervisor.
• Possess conflict management skills and the ability to work in an organizational structure to determine when and who to ask for help as needed.
• Be able to display a structured focus yet demonstrate agility and change direction as needed.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to use all types of hand tools and digital test equipment
• Knowledge of mechanics, electronics, and distribution systems
• Working mechanical knowledge of conveyor systems
• Working knowledge of AC and DC electrical distribution systems
• Working knowledge of Windows Operating Systems and the ability to read blueprints and schematics
• Experience working in a fast-paced environment and meeting tight time constraints
• Fluency in English required and Spanish a plus
• Trained or in the process of being trained in 1 of the 5 major areas (MD, XR, CW, VI, and ProdX) – Refer to the Field Service Technician (FST) Advanced Proficiency Policy
• Successful GPM results: "Meets Expectations" or better in all categories

Description

Go to end  ⇓
Position Details:
Title: HT Field Service Technician
Location: Nationwide openings (VA, AL, TN, MI, KY, NY, CA, NV, AZ, TX, UT, KS)
Travel: 70% - 80% US and occasional international travel is required - Frequent overnight travel is common
• The FST will possess or be able to obtain a valid passport
• The individual must possess and maintain a valid driver's license, pass a motor vehicle record check, and have the unrestricted ability to obtain rental vehicles
Compensation:
Benefits: Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks, and discounts.
• All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.


Position Description:
The company Inspection Field Service Technicians (FST) are required to provide World Class support to our customers through start-ups, audits, maintenance, repair, and training of Safeline X-Ray, Safeline Metal Detectors, Hi-Speed Checkweighers, or CI Vision machines. PI FST's are responsible for managing all aspects of field service support including the following: communications between customers and the service department, effective scheduling, detailed preparation of written reports and documentation, and maintenance of job assignments, while always keeping in mind to follow MT PI procedures and best practices.

• Satisfy all Safety Requirements for both MT-PI and Customer Sites
• Attend tier calls led by a Regional Service Manager
• Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
• Develop and maintain good customer relationships; Become the customer's trusted advisor
• Identify root cause of service issues (first time fix)
• Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
• Keep up with ongoing technical training
• Weekend/afterhours work as required based on workload and rotation
• Maintain company supplied equipment, tools, and inventory
• Must be able to work overtime as needed, based on the needs of the business.

Requirements:
• High School Diploma or GED required
• Associate's degree in Electronics or Engineering Technology, or equivalent work experience preferred.

Experience & Skills
• Must have a significant orientation toward detail and be very thorough in the execution of these tasks.
• Must be able to work efficiently in a fast paced, high-volume environment including the flexibility of change.
• Must be a "self-starter" who will initiate corrective actions without specific direction from supervisor.
• Possess conflict management skills and the ability to work in an organizational structure to determine when and who to ask for help as needed.
• Be able to display a structured focus yet demonstrate agility and change direction as needed.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to use all types of hand tools and digital test equipment
• Knowledge of mechanics, electronics, and distribution systems
• Working mechanical knowledge of conveyor systems
• Working knowledge of AC and DC electrical distribution systems
• Working knowledge of Windows Operating Systems and the ability to read blueprints and schematics
• Experience working in a fast-paced environment and meeting tight time constraints
• Fluency in English required and Spanish a plus
• Trained or in the process of being trained in 1 of the 5 major areas (MD, XR, CW, VI, and ProdX) – Refer to the Field Service Technician (FST) Advanced Proficiency Policy
• Successful GPM results: "Meets Expectations" or better in all categories

Description

Go to end  ⇓
Position Details:
Title: Field Service Technician
Location: Nationwide openings (VA, AL, TN, MI, KY, NY, CA, NV, AZ, TX, UT, KS)
Travel: 70% - 80% US and occasional international travel is required - Frequent overnight travel is common
• The FST will possess or be able to obtain a valid passport
• The individual must possess and maintain a valid driver's license, pass a motor vehicle record check, and have the unrestricted ability to obtain rental vehicles
Compensation:
Benefits: Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks, and discounts.
• All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.


Position Description:
The company Inspection Field Service Technicians (FST) are required to provide World Class support to our customers through start-ups, audits, maintenance, repair, and training of Safeline X-Ray, Safeline Metal Detectors, Hi-Speed Checkweighers, or CI Vision machines. PI FST's are responsible for managing all aspects of field service support including the following: communications between customers and the service department, effective scheduling, detailed preparation of written reports and documentation, and maintenance of job assignments, while always keeping in mind to follow MT PI procedures and best practices.

• Satisfy all Safety Requirements for both MT-PI and Customer Sites
• Attend tier calls led by a Regional Service Manager
• Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
• Develop and maintain good customer relationships; Become the customer's trusted advisor
• Identify root cause of service issues (first time fix)
• Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
• Keep up with ongoing technical training
• Weekend/afterhours work as required based on workload and rotation
• Maintain company supplied equipment, tools, and inventory
• Must be able to work overtime as needed, based on the needs of the business.

Requirements:
• High School Diploma or GED required
• Associate's degree in Electronics or Engineering Technology, or equivalent work experience preferred.

Experience & Skills
• Must have a significant orientation toward detail and be very thorough in the execution of these tasks.
• Must be able to work efficiently in a fast paced, high-volume environment including the flexibility of change.
• Must be a "self-starter" who will initiate corrective actions without specific direction from supervisor.
• Possess conflict management skills and the ability to work in an organizational structure to determine when and who to ask for help as needed.
• Be able to display a structured focus yet demonstrate agility and change direction as needed.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to use all types of hand tools and digital test equipment
• Knowledge of mechanics, electronics, and distribution systems
• Working mechanical knowledge of conveyor systems
• Working knowledge of AC and DC electrical distribution systems
• Working knowledge of Windows Operating Systems and the ability to read blueprints and schematics
• Experience working in a fast-paced environment and meeting tight time constraints
• Fluency in English required and Spanish a plus
• Trained or in the process of being trained in 1 of the 5 major areas (MD, XR, CW, VI, and ProdX) – Refer to the Field Service Technician (FST) Advanced Proficiency Policy
• Successful GPM results: "Meets Expectations" or better in all categories

Description

Go to end  ⇓
Position Details:
• Title: Field Service Representative
• Location: Scranton, PA
• Shift: Normal Day Shift, Mostly Monday – Friday w/ infrequent weekend coverage in customer emergency situations
• Compensation: $80k – 85k base, plus Overtime and Company Car // Total Comp First Year = $92k – 98k
• Benefits: Company’s benefits are aimed at supporting the diverse needs of their workforce and making a difference for you at work, at home, and in your future.

Depending on your location, we offer a range of benefits and resources for:
• Your health:A choice of medical and dental options (with free preventive care), vision coverage, telehealth services, free test supplies, tools, and support to help manage diabetes, healthcare decision support and advocacy, personal health care consultants, and critical illness and hospital insurance.

• Your family:Paid parental leave when you welcome a new child into your family, backup child and adult dependent care, programs for children with special needs, an adoption assistance program, and healthy pregnancy services and resources.

• Your money:Pension Plan, Health Savings Account (HSA), Health Care and Dependent Care Flexible Spending Accounts, life, accident, and disability insurance, group legal coverage, and more.

• Your lifestyle:Employee Assistance Program (EAP), educational assistance, flexible work arrangements, paid time off, and a variety of discount programs.

• Travel: Daily Local/Regional Travel (Most projects are day trips, but occasional overnight hotel stays are possible).

Position Description:
The Field Service Engineer reports to the District Service Manager and works directly with the district team Leads to obtain formal instrument training and field-based OJT for certification on Company products. This position must comply with all Quality, GMP, ISO and safety regulations and adheres to company travel policies. Specific responsibilities include:
• Provide service, preventive maintenance, modifications, and installations of Company equipment at Customer sites with minimal direction.
• Troubleshoot system failures and provide on-site customer repairs; responsible for delivering both timely and effective repairs.
• Manage company assets including, company car, cell phone, computer, tablet, tools, inventory parts, etc.
• Establish and foster positive business relationships with customers and peers
• Perform administrative duties including, but not limited to, recording time worked, training, expense reporting, etc.
• Provide ongoing feedback to customers in regard to instrument repair and status.
• Interfacing regularly with the Technical Support organization in order to provide the highest level of customer support
• Work closely with district team leads and dispatch to schedule and support customer base.

Requirements:
• Company is looking for Military Veteran professional technicians with a strong background in electronics, electro-mechanical and/or biomedical maintenance, service, and repair.
• Candidates must possess excellent professionalism and strong customer skills
• Well-organized with a proven ability to meet deadlines.
• Must have excellent communication skills.
• Strong background in documentation and reporting of work.
• Computer literate in Microsoft word, excel, PowerPoint and be able to utilize computer-based tools for reports, email and general communication
• Willingness and ability to work different shifts, on-call, nights and weekends in case of need
• Current valid Driving license and good driving record over the last 3 years is required