Description

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Title: Associate Field Service Engineer

Location: Winston-Salem & Greensboro, NC (must live w/in immediate vicinity)

Shift: Day shift, typically M – F

Compensation: $70K - $75k base depending on experience and qualifications plus OT

Benefits: Excellent Medical, Dental and Vision coverage, 401k, paid Vacation and Holidays, Wellness reimbursement, tuition reimbursement and flexible spending account

Travel: Primarily local/regional but may require domestic travel as needed for training. Company vehicle provided.



As a Field Service Engineer, you will service equipment used to treat Cancer patients. You must be customer-focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the company in all aspects of customer relations. It also warrants the undivided support of projects, programs, and policies established by the company.



Responsibilities:

Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
Perform supervised calibrations and preventative maintenance on their designated modality.
Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.
Work safely on company’s full range of products including medical devices producing high-energy ionizing radiation.
Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paperwork as assigned.
Parts inventory management.
Provide product feedback to home office.
Maintain all company-leased equipment, including company automobile, parts, and tools.
Perform other related duties as assigned or requested.


Qualifications:

We believe you thrive in a fast-paced environment and are always in search for a better way. You are an excellent communicator who supports the team members and wants an opportunity to truly make an impact. We believe that you have:

Associate Degree or equivalent experience preferably in Electronics, Physics or an associated discipline.
Possess a good electro-mechanical aptitude
Computer literate
Experience with servicing Radar equipment is a plus
Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters
A good understanding of Good Manufacturing Practice, including ESD requirements
Must have effective written and verbal communication skills
Exceptional customer service skills
Ability to represent the organization in a professional and positive manner
Ability to organize and prepare reports
Must be willing to travel and work unsociable hours
Uphold the company’s philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization
Must maintain an active driver’s license in the home state
Employee is required to comply with all customer vendor credentialing requirements and COVID-19 (U.S.) Vaccination Policy.

Description

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Position Details:

Title: CHP (Combined Heat and Power) Operator

Location: Salisbury, MD (within a hour radius of Salisbury)

Shift: Day shift. Rotating watch schedule. Estimated 2 weekends of watch.

Compensation: $75K plus up to a 12K annual bonus. Relocation is available.

Benefits: Benefits including but not limited to medical, dental, vision and many more! A company vehicle will be provided.

Travel: 10% overnight, most projects and operations will be within a commute allowing you to be at home. You really are given the freedom to run your region as if you owned this part of the company.

Position Description:
To effectively achieve the core objectives for the customer and the business, Company must achieve and maintain premier operations, with asset uptime targeted above 97%. Central to achieving this world-class targeted asset up-time is a competent and highly trained staff that employs knowledge of effective operation practices, power systems knowledge, and a massive amount of data /analytics to monitor sites leading to proactive prediction and resolution of problems. The staff member must be proficient with all aspects of the combined heat and power / microgrid systems, which are some combinations of natural gas-powered units, generators, and heat exchangers all precisely controlled and coupled with a micro-grid arrangement that works seamlessly with the facility and the utility.

Requirements:

Experience as an operator preferred
Basic knowledge of engine, gensets, and micro-grids preferred
Basic use of mechanical tools, electrical tools required
Ability to read a one-line electrical diagram preferred
Can follow instructions and have good communication skills
IT skills capable of using smart phones, computer, software programs (e.g. Excel). Work Order tool
Must be self-motivated, showing initiative and drive to exceed performance expectations with great communications skills.
Can work in a team environment

Description

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Position Details:

Title: Field Service Engineer II

Location: Dayton, OH (Must live within a 3-hour commute)

Shift: M – F / day shift

Compensation: $38 - $41+/hr. DOEQ on a 40-hour work week with OT as needed

Benefits: With a young, dynamic, friendly, and open culture, there is much attention to staff development and opportunities to grow, even internationally. The benefits are great including an attractive bonus plan, company car, phone, and laptop.

Travel: Expect travel up to 75% within the southwest region and USA as needed. Air travel and hotel-related expenses covered. Company vehicle and expense account provided.



Position Description:

Responsible for troubleshooting and repairing automated instruments and systems used in the practice of histology, cytology and hematology. Domestic and international travel for field service and some installations approximately 75% of the time. Conducts testing, evaluation, inspection, and training on Company products.



Technical Repair Activities

Repairs company medical instruments to manufacturer's specifications. Before repair, decontaminates and cleans biohazards from medical instruments. Performs electrical safety tests on instruments.
Provides technical advice to Field Service Technicians, BMET, and Customer/Product Support Department to troubleshoot and repair Sakura instruments. The technical advice is related to electronic, electrical, mechanical, pneumatic, chemical, refrigeration, and fluid hydraulics areas. This "Help Desk" guidance may be by phone, fax, computer, in writing or in person.
Travels and performs field service repairs on company instruments to minimize customer downtime.
Evaluate repair procedures and service manuals for future revisions.
Performs quality inspection of medical instruments.


Training Activities

Performs Training of Field Service Technicians, IRVs (Independent Repair Vendors), BMETs, SFA/SFE Service Technicians and Engineers and other personnel as assigned by management, on how to: install, decontaminate, repair and test company instruments. Training may be at off-site locations.
Participates in the development and revising of Instrumentation Service Manuals


Information Management & Reporting Activities

Documents service reports and technical advice to comply with FDA requirements.
Composes Service Bulletins for distribution to IRV’s, Distributors and other Company entities.
Coordinates product improvement and failures to Manufacturing and Product Development Departments.
Conducts analysis of service failures from the field and compiles comprehensive reports.
Plans, coordinates, and prepares technical reports as required.
Attends and participates in group meetings, task force groups, etc., as needed.


Quality/Business Systems Activities

Ensures standards for ISO 13485 certification are met.
Recommends measures to improve instrument quality and performance.


Other Skills

Ensures that all Service Department areas are in a safe, orderly, clean, and functional condition.
Suggests improvement in departmental work processes and procedures.
Attends technical meetings and seminars when requested by Manager.
Maintains good communications both inside and outside of the Company.
Performs special projects and other miscellaneous duties.

Description

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Position Details:

Title: Imaging Service Engineer

Location: Tulsa, OK

Shift: Monday – Friday | 1st Shift

This position is included in the on-call rotation for the facility and as such you may be required to work weekends in the future if emergencies arise.

Compensation: $34-$42/hour (dependent on years of experience and equipment experience).

Benefits: Company offers a comprehensive benefits package including Medical, Dental, Vision, 401k, Life and Disability Insurance, as well as generous PTO and paid holidays.

Travel: You will cover Tulsa, OK locations



Position Description | Imaging Service Engineer

An Imaging Service Engineer (ISE) performs, and documents planned maintenance and repair of medical diagnostic imaging equipment and associated systems with under the supervision from service management to perform the required duties.

The ISE must demonstrate a working knowledge of and ability to use the required test equipment and have the electronic and mechanical knowledge and skills. The ISE must possess the ability to interpret and effectively utilize service manuals, schematics and other applicable service information, required to perform and document planned maintenance and repair of the diagnostic imaging equipment and systems. The ISE must demonstrate good organizational skills as well as good communications, interpersonal and customer relations skills as applied to interactions with company personnel and Clinical staff in accordance with established company operational and personnel policies and procedures.



Specific Responsibilities:

Independently and under service management supervision performs general troubleshooting and repairs to the block circuit and component level. Also, independently and under service management supervision performs installations, calibrations and planned maintenance.
Proper use of all standard test equipment: multimeter, oscilloscope, dosimeter, AC line analyzer, phantoms invasive and non-invasive imaging test devices, service software, hand and power tools
Be able to read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams. Exercise good system troubleshooting skills
Proven demonstration in understanding basic aspects of clinical applications and image quality requirements related to medical imaging equipment.


Requirements:

The ideal candidate has 2+ years of experience in the service and maintenance of medical imaging equipment (CT, MR, x-ray, and C-arms) with any manufacturer. You should also be able to read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams. Exercise good system troubleshooting skills.



Lastly, you must have knowledge and experience using all standard test equipment:


multimeter
invasive and non-invasive imaging test devices
oscilloscope
service software and keys
dosimeter
hand and power tools
AC line analyzer
phantoms

Description

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Position Details:

Title: Imaging Service Engineer

Location: Wausau, WI

Shift: Monday – Friday | 1st Shift

This position is included in the on-call rotation for the facility and as such you may be required to work weekends in the future if emergencies arise.

Compensation: $34-$42/hour (dependent on years of experience and equipment experience).

Benefits: Company offers a comprehensive benefits package including Medical, Dental, Vision, 401k, Life and Disability Insurance, as well as generous PTO and paid holidays.

Travel: You will cover Wausau, WI locations



Position Description | Imaging Service Engineer

An Imaging Service Engineer (ISE) performs, and documents planned maintenance and repair of medical diagnostic imaging equipment and associated systems with under the supervision from service management to perform the required duties.

The ISE must demonstrate a working knowledge of and ability to use the required test equipment and have the electronic and mechanical knowledge and skills. The ISE must possess the ability to interpret and effectively utilize service manuals, schematics and other applicable service information, required to perform and document planned maintenance and repair of the diagnostic imaging equipment and systems. The ISE must demonstrate good organizational skills as well as good communications, interpersonal and customer relations skills as applied to interactions with company personnel and

Clinical staff in accordance with established Renovo operational and personnel policies and procedures.


Specific Responsibilities:

Independently and under service management supervision performs general troubleshooting and repairs to the block circuit and component level. Also, independently and under service management supervision performs installations, calibrations and planned maintenance.
Proper use of all standard test equipment: multimeter, oscilloscope, dosimeter, AC line analyzer, phantoms invasive and non-invasive imaging test devices, service software, hand and power tools
Be able to read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams. Exercise good system troubleshooting skills
Proven demonstration in understanding basic aspects of clinical applications and image quality requirements related to medical imaging equipment.


Requirements:
The ideal candidate has 2+ years of experience in the service and maintenance of medical imaging equipment (CT, MR, x-ray, and C-arms) with any manufacturer. You should also be able to read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams. Exercise good system troubleshooting skills.


Lastly, you must have knowledge and experience using all standard test equipment:
multimeter
invasive and non-invasive imaging test devices
oscilloscope
service software and keys
dosimeter
hand and power tools
AC line analyzer
phantoms

Description

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Position Details:

Title: Senior Imaging Service Specialist (SISS)

Location: Wausau, WI

Shift: Monday – Friday | 1st Shift

This position is included in the on-call rotation for the facility and as such you may be required to work weekends in the future if emergencies arise.

Compensation: $45-$56/hour (dependent on years of experience and equipment experience).

Benefits: Company offers a comprehensive benefits package including Medical, Dental, Vision, 401k, Life and Disability Insurance, as well as generous PTO and paid holidays.

Travel: You will cover Wausau, WI locations



Position Description | Senior Imaging Specialist

As the Senior Imaging Service Specialist (SISS), you will perform, and document planned maintenance and repair of medical diagnostic imaging equipment and associated systems.



The SISS must possess and demonstrate a highly advanced knowledge and ability to use the required test equipment and have the required electronic and mechanical knowledge and skills. The SISS must have the ability to interpret and effectively utilize service manuals, schematics and other applicable service information required to perform and document planned maintenance and repair of the diagnostic imaging equipment and systems. The SISS must demonstrate advanced organizational skills as well as effective communications, mentor developing technical staff, interpersonal and customer relations skills.



Specific Responsibilities:

Independently and under service management supervision performs general troubleshooting and repairs to the block circuit and component level. Also, independently and under service management supervision performs installations, calibrations and planned maintenance.
Proper use of all standard test equipment: multimeter, oscilloscope, dosimeter, AC line analyzer, phantoms invasive and non-invasive imaging test devices, service software, hand and power tools
Be able to read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams. Exercise good system troubleshooting skills
Proven demonstration in understanding basic aspects of clinical applications and image quality requirements related to medical imaging equipment.


Requirements:

The ideal candidate has 5+ years of experience in the service and maintenance of medical imaging equipment (CT, MR, x-ray, and C-arms) with any manufacturer. You should also be able to read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams. Exercise good system troubleshooting skills.



Lastly, you must have knowledge and experience using all standard test equipment:


multimeter
invasive and non-invasive imaging test devices
oscilloscope
service software and keys
dosimeter
hand and power tools
AC line analyzer
phantoms

Description

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Position Details:
Title: Engine Shop Technician
Location: Glendale, Arizona
Shift: M-F, 6am-2:30pm
Compensation: $30-40+/hr. (depending upon experience and/or license status)
Benefits: Competitive salary, attractive benefits package, Generous Company pension plan, Positive work-life balance, Excellent career progression opportunities, Employee Assistance Program, Free parking, Tuition reimbursement
Travel: Local/minimal

Position Description:

Responsibilities:
Represent Company professionally.
Follows policies and procedures established Company, Quality Assurance Manager, and Chief of Engineering.
Follows work instructions carefully.
Carries out operations IAW job instructions and any approved documentation provided; ensuring all previous operations have been completed, signed or stamped off before commencement.
Ensures completed work is stamped off or signed as instructed.
Uses precision measuring, balancing, and gauging tools.
Understands blueprints, company manuals, and written and verbal instructions.
Follows written and verbal instructions.
Ability to relate to others courteously.
Ability to learn and adapt to varied work assignments.
Possesses the practical and technical knowledge required to perform assigned responsibilities.
Ability to demonstrate proper judgment and decision-making skills when necessary.
Ability to perform work with little or no supervision.
Ability to produce a significant volume of work efficiently in a specified period.
Ability to produce results with a minimum amount of rework.
Demonstrates a willingness to accept other duties as assigned.

Requirements:
A & P mechanic preferred.
Experienced in the maintenance of at least one of the engines listed in ENA operational specifications preferred.
Ability to read and interpret technical publications.
Ability to read and interpret blueprints.
Has good manual dexterity and mechanical aptitude