Description

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Position Details:

• Title: Technical Account Manager (Steam-Water Cycle Industry)
• Location: Pittsburgh, PA, Central PA, Eastern PA
• Shift: Monday – Thursday, Day Shift
• Travel: 25%
• Compensation: $80 to $100K + commission
• Benefits: Medical, Vision, Dental and life insurance, 401K, Bonus opportunities
• Vaccine Requirement: No

Position Description:

• Manage customer accounts, including developing and maintaining strong relationships, addressing customer concerns and issues, and managing customer expectations
• Provide technical support and troubleshoot equipment issues and customer service requests for customers via phone, email, and on-site visits
• Serve as the primary point of contact for customers and provide exceptional customer service, including training on equipment operation and maintenance
• Collaborate with the sales teams to identify and implement equipment upgrades and improvements as needed
• Keep and maintain accurate records of customer interactions, performance information, and equipment repair/maintenance data
• Ensure compliance with safety and environmental regulations, including site-specific safety trainings and requirements
• Analyze customer needs and recommend solutions to improve equipment performance
• Identify and implement product or service applications tailored to a specific customer’s needs
• Create and maintain technical documents and manuals
• Coordinate with sales engineers and cross-functional teams to ensure timely and efficient resolution of customer issues

Requirements:

• Bachelor’s degree or equivalent experience
• 5+ years of experience in the steam-water cycle industry, preferably in account management or sales
• Working knowledge of mechanical and electrical systems, as well as control systems
• Excellent problem-solving skills and ability to troubleshoot equipment issues
• Strong communication, negotiation and customer service skills
• Self-motivated and results-driven with a high level of initiative and ability to work independently and within a team environment
• Willingness to travel
• Must have a valid driver’s license and vehicle for local travel

Description

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Title: Electrical Safety Professional
Location: Remote – report from home near major regional airports (RDU, ORF, RIC, CLT, BWI, PHL, etc.) This opportunity allows you to work from home or if you prefer you can live near the Raleigh location to get more interaction and training. Extensive OJT and shadowing are provided to all techs.
Shift: Monday - Friday 8:00 AM – 5:00 PM
Compensation: $34.00 – $38.00 per hour + OT
Benefits: Full Comprehensive Benefits Package + Mileage reimbursement/Gas + Tools + Per Diem
Travel: 70% travel – Typically traveling 3 days per week. Occasionally projects can last 1-2 weeks. You will have downtime to work from home in-between projects to complete admin tasks from site visits.

Position Description: The company is seeking a highly motivated electrical safety professional, preferably one who is interested in transferring their field experience in commercial/industrial electrical installation/troubleshooting to be a part of a rapidly growing EHS safety consulting and training firm. This position is less labor intensive than encountered in retrofitting or new construction installation, with emphasis on the field assessment of existing electrical devices, including motor control centers, switchboards, panelboards, and meter socket enclosures. General electrical safety, arc flash, lockout/tag out program assessment/ development, NFPA 70E compliance, and training are fundamental services covered under EI’s comprehensive Industrial Safety Compliance and Training Division. Target clients include a wide variety of manufacturing operations, healthcare facilities, data management facilities, and commercial buildings. EI electrical safety professionals are focused on the prevention of occupational injuries due to shock, electrocution, arc flash, and arc blast by promoting compliance with OSHA 1910 Subpart S and NFPA 70E. The primary responsibilities of this position will be the field collection of electrical equipment data from the electrical infrastructure found in the field along with the creation of hand-drawn as-built electrical one-line drawings.

Requirements:
• 2-5 years of electrical troubleshooting experience.
• An understanding of the electrical conductors, fuses, and circuit breakers is required.
• Successful applicants should have proficiency in reading and creating as-built electrical one-line drawings, familiarity with electrical symbols to be used for drawings, and knowledge of PPE requirements for arc flash and shock protection.

Description

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Position Details:
• Title: Service Advisor (Electrical)
• Locations: Mountain Top, PA (near Scranton / Wilkes-Barre)
• Travel/Schedule: You generally will work standard day-shift hours Mon-Fri, though plenty of optional overtime is available
• Compensation: ~$25/hr. - $28/hr.
• Bonuses/Additional Compensation: salary increases every six months (typically around $1.00/hr. - $1.50/hr.) for first three years; annual incentive bonus (~7% - 10%)
• Benefits: Company offers an industry-standard, comprehensive benefits package that includes Medical / Dental Insurance; Life / AD&D Insurance; Flexible Spending Accounts; Short- and Long-Term Disability; Vacation/Vacation Purchase; 11 annual holidays; Tuition Assistance; 401K with employer match; and more

Position Description:
In this role you would be responding to customer requests regarding parts, sales, warranty issues, and technical support on all products. You will focus on service efforts by quickly responding to incoming requests via phone, email, text and others, providing extraordinary customer service.

Requirements:
• Outgoing, customer-service personality
• Problem-solving skills and technical savvy are critical
• Strong electronic / electrical troubleshooting skills (up to 460V)
• Strong grasp of schematics, blueprints and other technical documents

Description

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Position Details:

Title: General Manager / Plumbing Service Manager

Location: Los Angeles/San Diego, CA

Shift: M-F 8hr Day shift

Compensation: $150K +

Benefits: Comprehensive Medical, dental, vision / Paid time off / 401k plan with a 50% company match on contributions up to 4%/ Group Life Ins. and more!

Travel: Local travel. Take-home company vehicle, gas card, and company cell phone.



Position Description:

The Plumbing Service Manager oversees a team of service plumbers responsible for installing, repairing, and maintaining plumbing systems in residential and commercial buildings. This role involves close collaboration with service and installation technicians, dispatch staff, and other managers to ensure customer satisfaction and achieve departmental goals. Acting as a senior representative of the company, the Plumbing Service Manager also communicates directly with customers, vendors, and suppliers to provide clear updates on job and project status and requirements.

Schedule, direct, and provide technical support to technicians to meet service demands.
Interview, hire, and train technicians to align with workload requirements/company standards.
Review technicians' work to ensure compliance with quality standards, safety protocols, and productivity goals; provide recommendations for improvement.
Conduct performance appraisals for technicians and set improvement objectives.
Facilitate group and individual meetings for training, evaluation, and communication; participate in departmental safety and informational meetings.
Collaborate with dispatch to ensure personnel are scheduled according to skill level/training needs.
Develop and monitor departmental budgets, goals, and objectives to ensure profitability.
Review work orders, invoices, and time reports for accuracy to maintain timely cash flow and minimize accounts receivable and ensure timely ordering of required parts to meet deadlines.

Requirements:

5 years of experience in plumbing management.
Comprehensive knowledge of plumbing trades.
Technical aptitude, including familiarity with local codes and effective problem-solving skills.
Exceptional leadership abilities to drive team productivity and maintain high work standards.
Superior verbal and written communication skills, with effective conflict resolution capabilities.
Detail-oriented and highly organized, with the ability to manage multiple tasks and assignments.
Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required
Must be willing to submit to a background check and drug test prior to employment.
Must be willing to submit to an MVR report – No DUIs or more than 2 points on a driving record.

Description

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Position Details:

Title: Account Manager

Location: Los Angeles/San Diego, CA

Shift: M-F 8hr Day shift

Compensation: $75K - $95K + commission (Unlimited – No Cap on Commission).

Benefits: Comprehensive Medical, dental, vision / Paid time off / 401k / Group Life Ins. and more!

Travel: Travel required within the Orange County area. Monthly auto allowance/fuel card provided.



Position Description:

Contact current customers and identify new services.
Open new accounts and close orders.
Maintain knowledge base on current products and learn about new products.
Provide product information, pricing quotations and follow-up on quotes.
Offer technical expertise on products to purchasers when applicable.
Develop and maintain positive customer relationships.
Ensure that customers are satisfied with order taking, product, pricing, deliveries, and overall service.
Work closely with others to ensure customer needs are met.


Requirements:

5 years of outside sales experience.
3 years minimum selling to Hospitality, Multi-Family, Hospitals, Renovation, Buildings Superintendents, Facility Engineers.
Strong attention to detail and follow-up calls.
Daily reliability and punctuality with a positive attitude.
Must be willing to submit to a background check and drug test prior to employment.
Must be willing to submit to an MVR report – No DUIs or more than 2 points on a driving record.

Description

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Title: Field Service Technician
Location: Report from home based in Wisconsin.
Shifts: Monday – Friday 8:00 AM – 5:00 PM
Compensation: $60,000 Base Salary
Benefits: Full benefits package + Company vehicle, laptop, computer, cell phone.
Travel: Candidates will need to be okay with traveling throughout the state and surrounding states. Approximately 75% driving and 25% air travel.

Position Description:
Seeking a highly self-motivated individual for a Field Service/ Installation Technician in the Wisconsin Statistical areas. The associate will be responsible for traveling to various customer locations and installing company laboratory instrumentation. The associate will also provide maintenance training and user instructions on instrument upkeep. The service technician will perform all preventative maintenance and repairs necessary to sustain operation on all instruments installed. Perform repairs to board/part level and run instrument performance tests. Make recommendations as required. Travel to customers’ locations throughout the service region. Receives and acts on customer installation or repairs/PMs immediately after receiving information from the service office. Arrives at customer promptly, installs or repairs company instrumentation. Run all tests required to ensure proper operation. Completes all paperwork about service calls and immediately forwards to proper locations. Keep in contact with the service supervisor each day. Answer all customer questions to the best of your ability or put the customer in touch with someone who can. Responsible for making all travel arrangements. If delays are encountered contact the customer and estimate the time of arrival.


Requirements:

2-4 years of electronic troubleshooting experience.
Strong presentation and communication skills.
Ability to travel and represent company positively and professionally.